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Motel One Hamburg Alster

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#24 of 320 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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Motel One Hamburg Alster
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658 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Reviewed 4 weeks ago

Were in the city for silvester. Room with Alster view was not to big but cosy. We had everything we could wish for. Nice lobby and a good bar. The reception staff was friendly and helpful. We will def. stay again in any Motel one.

Thank E_sweety
Reviewed 14 December 2016

Perfect choice in case somebody is looking for a short term accomodation. The locations is great (the u-bahn stop is right in the front of the building), the staff was friendly, the breakfast delicious, the room spotless clean. The only disadvantage: the room was extremely small, I mean really small; I can not imagine to stay here more than 1-2...

1Thank Anita7702
Beverley, United Kingdom
Reviewed 4 December 2016 via mobile

We stayed in this hotel for three nights to visit our son who lives in Hamburg and to visit the Christmas markets. We thought it was in a very good location being directly above the tube station. The hotel had a welcoming feel on arrival with a nice bar area which was open 24 hours. It had attractive seating areas...

Thank juliestrip
London, United Kingdom
Reviewed 25 October 2016 via mobile

Location- situated on a soulless street a ten minute walk from Hauptbahnhof and Lake Alster but right above Lohmülenstrasse U Bahn. Convenient for most places but not central. Rooms- I am a big fan of Motel 1 having stayed in them in Edinburgh. The rooms are modern, clean and stylish. The shower is powerful and hot. Beds are particularly comfortable....

Thank Smashbash
Lisbon, Portugal
Reviewed 22 September 2016

When you arrive to Motel One Hamburg Alster you have an immediate nice impact from the decoration and all the enviroment around, a mix of luxury, inovation and tech look. The rooms are nice and really confortable and all the Hotel is nice. Also the staff show a willing to help and the breakfast is real nice.

Thank Privnuno
Reviewed 19 September 2016 via mobile

I have been in motel one for two days, the single room is not big but the bed is very comfortable and with great view from the window if you are in high floor. Actually the breakfast was not included but they offer free coffee in the morning for the guests. The decoration of the hotel is beautiful too. I...

Thank Elham K
Hebden Bridge, United Kingdom
Reviewed 15 September 2016

I wouldn't stay here for long but for a couple of nights was fine - the rooms are very small(ie there is nowhere to put your case and 4 coathangers and a rail along the wall) but they are super clean and everything looks new and well designed. The breakfast is lovely - a big continental spread and whilst there...

Thank JH2014219
Berlin, Germany
Reviewed 16 August 2016

Short walk (or even shorter subway ride) to the main train station. Short walk to the nicer part of St. Georg (Lange Reihe). Little staff interaction, but not overly friendly. Good value for a clean, simple room. Wifi was good.

Thank JoeDBerlin
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

Wasserburg am Inn, Germany
Reviewed 3 August 2016

Review collected in partnership with Opodo
Thank Alex S
Simon W, Manager at Motel One Hamburg Alster, responded to this review

New Zealand
Reviewed 27 July 2016

Available via the U1 underground train. The staff were exceptional - friendly, hard working and helpful. The bathroom was cleaned better than any place I have been. The free Internet is high speed. Breakfast was fantastic and constantly replenished in a timely manner. Boiled eggs didn't taste like engine oil as they do at Ibis Hotels.

Thank LennieNZ
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

194 photos of this hotel

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
Official Description (provided by the hotel)
Budget Design Hotel ... more   less 

Additional Information about Motel One Hamburg Alster

Address: Steindamm 102, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Price Range: $118 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Hotel Style:
#10 Best Value Hotel in Hamburg
#17 Family Hotel in Hamburg
#32 Business Hotel in Hamburg
#43 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Motel One Hamburg Alster staff and other travellers.
5 questions
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Questions? Get answers from Motel One Hamburg Alster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Alster view”
 of 5 bubbles E_sweety, 18 Jan 2017 | Read review
“Upper floors provides great city view”
 of 5 bubbles Anita7702, 14 Dec 2016 | Read review
“High floor for a view.”
 of 5 bubbles JoeDBerlin, 16 Aug 2016 | Read review
“Higher, away from the road noise, would be better.”
 of 5 bubbles LennieNZ, 27 Jul 2016 | Read review
“High floor, away from the street and elevators - but even there very little noise.”
 of 5 bubbles Stifter, 25 May 2016 | Read review
5 of 5