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Premier Inn Hamburg City (Zentrum) hotel

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21 Willy-Brandt-Strasse, 20457 Hamburg Germany
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (141)
Room & Suite (70)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Hamburg City (Zentrum) hotel
Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
You’ll have Hamburg’s top attractions right on your doorstep when you stay at our Premier Inn Hamburg City Centre hotel. Kids will love tasting some local chocolate at the Chocoversum museum, before having a go at making their own. The model railway centre Miniatur Wunderland is well worth a visit for families, too, and the exciting rides and amusements at Heide Park are only an hour’s drive away. Discover Hamburg’s culture with a walk around the picturesque Altstadt, as well as the historic Speicherstadt district. If you want to venture further out, the nearby Messberg U-Bahn station makes it easy to get around Hamburg. After a long day of exploring, you can look forward to a tasty meal back at our in-house lounge restaurant.
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Room & Suite (70)70
Full view
Property amenities
Paid private parking on-site
Car park
Free High Speed Internet (WiFi)
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Electric kettle
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Clothes rack
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
142Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
184Reviews18Q+A14Room tips
Traveller rating
  • 136
  • 36
  • 5
  • 1
  • 6
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
LindyBopper wrote a review Oct. 2020
Belfast, United Kingdom180 contributions140 helpful votes
Hotel's Favourite
We enjoyed our stay at Premier Inn and wouldn’t hesitate to recommend our stay to others! This clean, contemporary and fresh hotel is in a perfect location between the main stopping district near the Rathaus and the riverside area (approximately a 10 minute walk to each). It sits right on the main road Willy-Brant Strasse, and you can walk to the Reeperbahn area in about 30 minutes along the straight road. It is about a 15-20 minute walk from the central train station (Hauptbahnhof). There is a bar and Costa Coffee within the hotel; the bar has a selection of board games if you’re inclined to play as a way to pass the time. There is a secure luggage area where you can leave your bags upon checkout and the reception staff were extremely pleasant. Despite being right on the main arterial route, you couldn’t hear the traffic within the room due to the fantastic glazed windows. It was very peaceful at nighttime; we had an undisturbed sleep for our entire stay. Our standard room was a decent size and very clean. There was a double duvet as opposed to two singles which you normally see in European city hotels! The bed was very comfortable and we had a great sleep. The shower was large with a rainforest shower head and squeaky clean. We really enjoyed our stay as we had a peaceful sleep and no issues whatsoever.
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Date of stay: March 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
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Response from Alexandra Hickstein, General Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Oct. 27, 2020
LindyBopper Thank you very much for your positive Review. We are very pleased that you have enjoyed your stay with us that much and hope to welcome you again soon. Take care and best regards, Your Premier Inn Hamburg City (Zentrum) Team
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supaclass wrote a review Oct. 2020
Frankfurt, Germany135 contributions48 helpful votes
I chose Premier Inn city hotel because of the Tripadvisor reviews. The hotel is centrally located, walking distance to/from the central train station, Speicherstadt, Hafencity, Altstadt, Jungfernstieg. For those who would rather take the underground, the Messberg stop is right in front of the hotel. Very clean, bright, cozy lobby. Friendly and observant front desk and bar staff. I was very lucky to have a room with a view of the Speicherstadt. The good sized single room and the bathroom were spic and span. I don't normally like carpets in hotel rooms but this one looked new and so did the tiles in the bathroom. The comforter and the pillows were immaculate. I felt as if I was the first guest to use the room. I loved the vanity mirror. Reasonably priced drinks in the lobby bar. Due to the pandemic, the hotel didn't have a breakfast buffet, instead they had a sort of take away breakfast called Picknick. I'll definitely stay here again when I go back to Hamburg.
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Date of stay: September 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Alexandra Hickstein, General Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Oct. 26, 2020
Dear supaclass, we would like to say thank you! Thank you so much for such a kind review. We hope to welcome you again in the future. Have a lovely time. Your Premier Inn Team Hamburg City (Zentrum)
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Patrick R wrote a review Sep. 2020
Plymouth, United Kingdom3 contributions
I entered the hotel to a warm and friendly greeting. After I had apologised for not speaking German the receptionist made a joke about his English being poor too. Once all the paper work had been done I went up to the room to find a clean well presented room. After a few moments of taking in the view from the big windows I examined the bathroom and found nothing untoward. The staff have been helpful cheerful and the room and hotel are clean and I definitely would return.
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Date of stay: September 2020Trip type: Travelled solo
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Response from Alexandra Hickstein, Geschäftsführer at Premier Inn Hamburg City (Zentrum) hotel
Responded Sep. 16, 2020
Dear Patrick, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Premier Inn Team Hamburg City (Zentrum)
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Alan W wrote a review Sep. 2020
London30 contributions46 helpful votes
We stayed here for 3 nights in August and although the bar and breakfast room was closed due to Covid restrictions our family room was very clean and comfortable. The staff are very friendly and helpful. The hotel itself sits on a busy main road but the windows are so well insulated that you couldn’t hear a thing when shut, the view from our corner room window was great especially at night. It’s a short walk to the UNESCO warehouse district and a 15 min walk to the station and main shopping area. Great value for money I would definitely recommend.
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
Helpful
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Response from Fabian Heller, Gästeservice/Empfang at Premier Inn Hamburg City (Zentrum) hotel
Responded Sep. 9, 2020
Dear Alan, Thank you so much for your fantastic Feedback. We are happy to hear that you had a nice stay with us. We hope you comming back to us :-) Best Regards from Hamburg Your Premier Inn Hamburg City (Centrum) Team
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LindyBopper wrote a review Mar. 2020
Belfast, United Kingdom180 contributions140 helpful votes
We enjoyed our stay at Premier Inn and wouldn’t hesitate to recommend our stay to others! This clean, contemporary and fresh hotel is in a perfect location between the main stopping district near the Rathaus and the riverside area (approximately a 10 minute walk to each). It sits right on the main road Willy-Brant Strasse, and you can walk to the Reeperbahn area in about 30 minutes along the straight road. It is about a 15-20 minute walk from the central train station (Hauptbahnhof). There is a bar and Costa Coffee within the hotel; the bar has a selection of board games if you’re inclined to play as a way to pass the time. There is a secure luggage area where you can leave your bags upon checkout and the reception staff were extremely pleasant. Despite being right on the main arterial route, you couldn’t hear the traffic within the room due to the fantastic glazed windows. It was very peaceful at nighttime; we had an undisturbed sleep for our entire stay. Our standard room was a decent size and very clean. There was a double duvet as opposed to two singles which you normally see in European city hotels! The bed was very comfortable and we had a great sleep. The shower was large with a rainforest shower head and squeaky clean. We really enjoyed our stay as we had a peaceful sleep and no issues whatsoever.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
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Response from PremierInnHam, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded May 23, 2020
Hi LindyBopper, Thank you very much for your positive Review. We are very pleased that you have enjoyed your stay with us that much and hope to welcome you again soon. Take care and best regards, Your Premier Inn Hamburg City (Zentrum) Team
Read more
Previous
PRICE RANGE
US$47 - US$180 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgHamburg-Altstadt
NUMBER OF ROOMS
182
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Frequently Asked Questions about Premier Inn Hamburg City (Zentrum) hotel
Which popular attractions are close to Premier Inn Hamburg City (Zentrum) hotel?
Nearby attractions include Big Break Hamburg (0.2 km), TeamBreakout HAMBURG (0.3 km), and Dialog in the Dark (0.2 km).
What are some of the property amenities at Premier Inn Hamburg City (Zentrum) hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Premier Inn Hamburg City (Zentrum) hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Hamburg City (Zentrum) hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Hamburg City (Zentrum) hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Premier Inn Hamburg City (Zentrum) hotel?
Conveniently located restaurants include Heldenplatz Restaurant, Estancia Steaks, and Erdapfel Hamburg.
Which languages are spoken by the staff at Premier Inn Hamburg City (Zentrum) hotel?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Premier Inn Hamburg City (Zentrum) hotel?
Many travellers enjoy visiting Alter Elbtunnel (2.2 km), St Nikolai Memorial (0.6 km), and Wasserkunst Kaltehofe (4.3 km).
Is Premier Inn Hamburg City (Zentrum) hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.