Premier Inn Hamburg City (Zentrum) hotel

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Premier Inn Germany room
Room & Suite (110)
Premier Inn Hamburg City (Zentrum) hotel
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C$114
C$158
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About

4.5
#31 of 334 hotels in Hamburg
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
You'll have Hamburg's top attractions right on your doorstep when you stay at our Premier Inn Hamburg City Centre hotel. Kids will love tasting some local chocolate at the Chocoversum museum, before having a go at making their own. The model railway centre Miniatur Wunderland is well worth a visit for families, too, and the exciting rides and amusements at Heide Park are only an hour's drive away. Discover Hamburg's culture with a walk around the picturesque Altstadt, as well as the historic Speicherstadt district. If you want to venture further out, the nearby Messberg U-Bahn station makes it easy to get around Hamburg. After a long day of exploring, you can look forward to a tasty meal back at our in-house lounge restaurant.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Electric kettle
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, German

Location

Willy Brandt Strasse 21, 20457 Hamburg Germany
Name/address in local language
288Reviews21Q+A24Room tips
Traveller rating
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Detailed Reviews
Eralco wrote a review Feb 2024
United Kingdom108 contributions76 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Hotel was a perfect location. Easy to get to from the airport, with the subway stop right outside it. Over a couple of bridges to the port area, which I would imagine would be lovely to sit outside in summer. Bed very comfortable, had a great sleep and very quiet room. I didn’t eat in hotel, but bar drinks reasonable priced. I thought this hotel was reverent value for mo at and recommend if staying in Hamburg.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra von Wiecki, General Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Feb 19, 2024
Dear Eralco, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra von Wiecki Hotel Manager
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LindyBopper wrote a review Mar 2020
Belfast, United Kingdom192 contributions166 helpful votes
5.0 of 5 bubbles
We enjoyed our stay at Premier Inn and wouldn’t hesitate to recommend our stay to others!

This clean, contemporary and fresh hotel is in a perfect location between the main stopping district near the Rathaus and the riverside area (approximately a 10 minute walk to each). It sits right on the main road Willy-Brant Strasse, and you can walk to the Reeperbahn area in about 30 minutes along the straight road. It is about a 15-20 minute walk from the central train station (Hauptbahnhof).

There is a bar and Costa Coffee within the hotel; the bar has a selection of board games if you’re inclined to play as a way to pass the time. There is a secure luggage area where you can leave your bags upon checkout and the reception staff were extremely pleasant.

Despite being right on the main arterial route, you couldn’t hear the traffic within the room due to the fantastic glazed windows. It was very peaceful at nighttime; we had an undisturbed sleep for our entire stay.

Our standard room was a decent size and very clean. There was a double duvet as opposed to two singles which you normally see in European city hotels! The bed was very comfortable and we had a great sleep. The shower was large with a rainforest shower head and squeaky clean.

We really enjoyed our stay as we had a peaceful sleep and no issues whatsoever.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PremierInnHam, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded May 23, 2020
Hi LindyBopper, Thank you very much for your positive Review. We are very pleased that you have enjoyed your stay with us that much and hope to welcome you again soon. Take care and best regards, Your Premier Inn Hamburg City (Zentrum) Team
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CSreview wrote a review Feb 2020
25 contributions17 helpful votes
5.0 of 5 bubbles
We came to Hamburg for a weekend away and chose Premier Inn having stayed there in the UK, the thing about PI is you know you're getting a certain level of quality, attention to detail, and cleanliness. But Hamburg PI is just a whole other level compared to the uk, they have bigger beds, better views, slightly lighter colour schemes, and everything during the day is natural light, we could have spent the whole holiday there! Breakfast was wonderful, its buffet and stocked up regularly, you have the normal cooked breakfast and continental, but instead of just pastries and toast like in the UK you have a large selection of deli meats and cheeses, fruits and breads (not just toast!) Instead of your local delicacy of black pudding theyve replaced it with pretzels for the german hotels. It was absolutely delicious and 100% worth booking given that its difficult to find food places and cafes open until around 10am and most places not open til 12!

The team couldnt have been more helpful, storing out baggage when we got in from our flight until the room was ready to check in, they speak perfect english which is great for all us travellers coming with brand loyalty, helped us find places to go and recommended places to eat and even stored our bags after check out until we were ready to go to the airport. I cant that the tean enough for a wonderful weekend.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from premierinn2019, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Feb 10, 2020
Hi 66chloem, Thank you very much for your positive review and sharing your experiences with us and other travellers. We are very pleased to hear that we were able to contribute to your great Weekend in Hamburg and we are looking Forward to welcome you again soon in Northern Germany! Best regards and take care, Your Premier Inn Hamburg City (Zentrum) Team
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GVB797 wrote a review Feb 2020
Sutton in Ashfield, United Kingdom22 contributions9 helpful votes
5.0 of 5 bubbles
This hotel is fantastic, the staff are very friendly, the food is lovely and the rooms were very nicely decorated, much better than the Premier Inns in England. The welcome we received was very friendly and check in was smooth and efficient. We stayed in a family room, it was very clean and it had a good view, the best bit for me was that it had a walk in shower, not a silly shower over the bath like in English hotels. We stayed on the fifth floor and it was very quiet, no other guest or outside noise even though it is on a main road.

Breakfast was fantastic, the waiting staff were really nice, there was a good choice of food both hot and cold, the big pretzels were amazing! We ate in the hotel twice on an evening and the food was lovely and fresh, try the Nuremberg sausages they are yummy! The area where you eat is beautifully decorated and the seating is really comfy, there are games to play, we played Scrabble and Trivial Pursuit which was great fun.

The location of the hotel is fantastic only a 5/10 minute walk to the town centre and a 10/15 minute walk to Hafencity and Miniature Wonderland.

I would recommend this hotel to anyone who is visiting Hamburg, we couldn’t fault it, we will definitely stay here again when we return.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PremierInnHam, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded May 23, 2020
Hi GVB797, Thank you very much for your positive Review. We are very pleased that you have enjoyed your stay with us that much and hope to welcome you again soon. Take care and best regards, Your Premier Inn Hamburg City (Zentrum) Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LindyBopper wrote a review Oct 2020
Belfast, United Kingdom192 contributions166 helpful votes
5.0 of 5 bubbles
We enjoyed our stay at Premier Inn and wouldn’t hesitate to recommend our stay to others!

This clean, contemporary and fresh hotel is in a perfect location between the main stopping district near the Rathaus and the riverside area (approximately a 10 minute walk to each). It sits right on the main road Willy-Brant Strasse, and you can walk to the Reeperbahn area in about 30 minutes along the straight road. It is about a 15-20 minute walk from the central train station (Hauptbahnhof).

There is a bar and Costa Coffee within the hotel; the bar has a selection of board games if you’re inclined to play as a way to pass the time. There is a secure luggage area where you can leave your bags upon checkout and the reception staff were extremely pleasant.

Despite being right on the main arterial route, you couldn’t hear the traffic within the room due to the fantastic glazed windows. It was very peaceful at nighttime; we had an undisturbed sleep for our entire stay.

Our standard room was a decent size and very clean. There was a double duvet as opposed to two singles which you normally see in European city hotels! The bed was very comfortable and we had a great sleep. The shower was large with a rainforest shower head and squeaky clean.

We really enjoyed our stay as we had a peaceful sleep and no issues whatsoever.
Read more
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra Hickstein, General Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Oct 27, 2020
LindyBopper Thank you very much for your positive Review. We are very pleased that you have enjoyed your stay with us that much and hope to welcome you again soon. Take care and best regards, Your Premier Inn Hamburg City (Zentrum) Team
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blackeyes wrote a review Mar 2020
Scotland909 contributions213 helpful votes
+1
5.0 of 5 bubbles
Excellent location, minutes from Hafen City and also close to shopping streets. U-bahn right outside hotel, very easy to get to and from airport.
Check in was quick and friendly. The room was more like a hotel room than a standard Premier Inn room. Very clean and comfortable, nice bedlinen, 4 pillows, large window, good hairdryer, lots of electrical sockets and best of all, a lighted make up mirror! Excellent lighting throughout too. Bathroom, although small, was perfect. Fluffy towels, power shower and decent shower gel and hand wash. Also the huge mirror did not seem to steam up at all.
The room had excellent soundproofing too and although you could see the traffic, you could not hear it.
We made use of the happy hour between 5 and 7pm and enjoyed decent drinks in a pleasant setting. The bar/lounge/breakfast areas have pretty funky decor and a nice mix of chairs and tables, very comfortable.
Breakfast was pretty manic on our first morning as it was really busy. Great selection of hot and cold foods, especially liked the vanilla yogurt and the crispy bacon, not together I might add! The next 2 mornings were quieter and more relaxed so no queues.
We found all staff to be friendly and they all greeted you each time you passed them which is nice.
I would have no hesitation in recommending Premier Inn, Hamburg and would certainly return should I visit Hamburg again.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PremierInnHam, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded May 23, 2020
Hi blackeyes, Thank you very much for your positive Review. We are very pleased that you have enjoyed your stay with us that much and hope to welcome you again soon. Take care and best regards, Your Premier Inn Hamburg City (Zentrum) Team
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Report response as inappropriate
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Mike Hilditch wrote a review Jan 2020
Knutsford, United Kingdom178 contributions90 helpful votes
5.0 of 5 bubbles
This is a fairly new hotel and still looks lovely a clean on the inside. It’s in a great location near Miniatur Wunderland and also next to an underground stop. It’s probably a 5-10 minute walk from the Rathaus.

We were warmly greeted on arrival and I think for the first time ever were asked what floor we would like our room and which viewed like from our window. We choose the city view but I’d suggest the other side that overlooks the waterway.

The room was what you’d expect from a Premier Inn. It was clean, reasonably spacious and was quite bright. Nothing incredibly special but nothing bad about it at all which is what you’d expect.

They offered breakfast for only €10pp which is actually reasonable price for a hotel but there are cheaper options in the city. There’s also a Costa Coffee in reception which is quite handy.

Check out was easy and they stored our bags. All in all a great experience for a great price. Would stay here again if visiting Hamburg.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from premierinn2019, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Jan 16, 2020
Hi Hilditch_86, Thank you very much for your great review and sharing your experiences with us and other travellers. We are very pleased to hear that you have enjoyed your stay so much with us in Hamburg and hope to see you again soon. Best regards Your Premier Inn Hamburg City (Zentrum) Team
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horshamsussex wrote a review Jan 2020
Horsham117 contributions75 helpful votes
5.0 of 5 bubbles
We stayed for one night after a cruise. On arrival, although early in the day, we were given a room straight away. Check in was quick. We were told about the hotel facilities, coffee shop, time for breakfast and about the bars happy hour 5-7pm. The room was bright, there was a large opening window, clean and very comfortable. There was a large rain fall shower, no bath. There is free internet and a great bar area to relax and unwind. Costa coffee have a shop in the reception area open until 5pm.

Easy walk to the under ground, buses stop outside and its a 10 minute walk up into the town where to find shops, bars and restaurants The underground runs to the airport, a single ticket costing E3.40 per person with one easy change en route.

Very enjoyable stay and will be returning next time we are I town.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from premierinn2019, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Jan 16, 2020
Hello horshamsussex, Thank you very much for your great review and for highlighting our Unique Selling Points - of which we are also very proud of. Once more a big thank you for sharing your experiences in our Premier Inn in Hamburg and we hope to welcome you again soon. Take care and best regards Your Premier Inn Hamburg City (Zentrum) Team
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PandFB wrote a review May 2022
Wirral, United Kingdom385 contributions158 helpful votes
5.0 of 5 bubbles
We recently spent a week in this hotel whilst visiting family. We have stayed in Premier Inns in the UK before and found them to be fairly basic but adequate for a short stay but this Premier Inn is in a different class. It is only 3 years old, one of which it was largely unused due to the pandemic, and as such, it is very clean and new. There is a very comfortable bar/lounge adjacent to reception where a relaxing drink or coffee can be had at reasonable prices. We opted for the buffet breakfast which had everything you could want (cereals, fresh fruit, cheese, cooked meats, scrambled or boiled eggs, bacon, sausage, beans, breads, toast, pastries etc). We found the breakfast room a little crowded during the weekend but much quieter on weekdays.

The staff are very friendly and helpful and the rooms are kept spotlessly clean.

Only suggestions for improvement are largely down to the design of the rooms which we know are standard across this chain but we thought that for stays of longer than 2-3 nights more hanging space and some drawer space would be helpful. Also a hook in the bathroom for the hand towel would be good. Finally, there are some tables and chairs outside the breakfast room and, on a nice day, we thought it would be nice to sit there in the afternoon/early evening with a cold drink. However the chairs are chained up making this impossible. I assume this is for security reasons, which I understand, but I think the hotel may lose business during the summer as it is a nice spot.

The location of this hotel is great - right next to Meßburg u-Bahn station for easy access to the airport and other places and easy walking distance in one direction to the Rathaus, Alster and main shopping area and in the other direction to Hafen City, Minatur Wunderland etc. There are plenty of bars, restaurants etc within a short distance.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: There is parking in the basement at a daily charge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Nadler, Gastwirt at Premier Inn Hamburg City (Zentrum) hotel
Responded May 11, 2022
Dear Guest, thank you for staying with us and your feedback! Best regards from Hamburg! Andre Nadler Hotel Manager
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Rasputin wrote a review Feb 2020
Hillam, United Kingdom380 contributions40 helpful votes
5.0 of 5 bubbles
When you get off the plane, go to tourist information in the airport, they are so helpful and can issue train tickets, Hamburg card which gives discounts, they will explain.
We just bought train tickets to the hotel, €3.20 single I think. Tale line S1 to Olsdorf, get off and go downstairs to the underground where you can get on line U1 to Messberg and climb the stairs to emerge 30m from Premier Inn, couldn’t be better.
The hotel is located between the Old Town, Altstatd, and the developing warehouse area Speicherstadt, so it is just right for ‘roaming’ which is what we do. We walked every day for four days, wind, rain, sleet, hail and loved it.
They have a happy hour which stretches from 5pm to 7pm which gives 2 drinks for the price of 1, really good drinks menu, no junk, proper stuff.
Children get free breakfasts, can’t be bad, adults pay €9.90.
No downsides, comfy bed, fantastic monsoon shower, friendly and helpful staff, great bar, perfect location, very close to some outstanding eating and drinking experiences and ‘roaming’ stop-offs (reviewed separately).
Forgot to mention, they have Costa Coffee in the foyer!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from premierinn2019, Manager at Premier Inn Hamburg City (Zentrum) hotel
Responded Feb 21, 2020
Hi ed84114, Many thanks for your great review, this is highly appreciated! We are very proud to hear that you have enjoyed our Location and our Premier Inn Service and hope to see you again soon in Hamburg. Best regards, Your Premier Inn Hamburg City (Zentrum) Team
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holi c asked a question Dec 2022
Rickmansworth, United Kingdom2 contributions2 helpful votes
Will we be ok to check in after midnight as our plane lands at 10.30pm?
Answer from Monika
Hamburg, Germany
Dear Openwide8, Thank you for chosing Premier Inn as your place of stay in Hamburg. As mentioned before, from the main station to our Hotel is a walking distance of about 10Min. alternatively you can commute from the main Trainstation with the Blue Line the "U1" and alight at Messberg which is right in front of our hotel. To reach the Barcley Card Areana you again have the two possibilties to either walk to central station and take a direct connection "S21" or to use the station in front of our Hotel and change at Jungfernstieg to the "S3" till you reach station "Volkspark (Arenen)" in less then 30 minutes. We´re looking forward to welcome you in Hamburg Your Premier Inn Hamburg City (Zentrum) Team
Chrisg1979 asked a question Dec 2019
Leeds, United Kingdom132 contributions31 helpful votes
Do you have a luggage room before and after check in and check out? Thanks
Answer from Monika
Hamburg, Germany
Dear Chrisg1979, to give you a final answer, yes, we do have a luggage room where we are happy to store your luggage until your room is ready or after check out. We hope to see you soon Your Premier Inn Hamburg City (Zentrum) Team
Julia S asked a question Aug 2019
East Midlands, United Kingdom84 contributions39 helpful votes
What is the check in time of this hotel?
Answer from Monika
Hamburg, Germany
Hi Julia S. Please note that the check in time is 14.00 hrs on day of Arrival. Hope to see you in Hamburg soon Monika
marc S wrote a tip Feb 2024
Rome, Italy28 contributions12 helpful votes
5.0 of 5 bubbles
"Take a short cut across the road through the Chile Haus and walk directly north to the main shopping area. "
Read full review
2800trucker wrote a tip Nov 2023
Colchester, United Kingdom255 contributions48 helpful votes
5.0 of 5 bubbles
"Enjoy a stay in a great hotel in a central location"
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acy wrote a tip Oct 2023
Istanbul, Türkiye8 contributions2 helpful votes
1.0 of 5 bubbles
"Be careful while reserving a room. Their web-site does NOT work properly "
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OdieUK wrote a tip Aug 2023
Dorset, United Kingdom261 contributions210 helpful votes
4.0 of 5 bubbles
"Their is a payable underground car park"
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Joesephine R wrote a tip Apr 2023
2 contributions
5.0 of 5 bubbles
"Higher floors have a good view."
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Not the right property for you?
There are more places to choose from in the Hamburg area.
PRICE RANGE
C$130 - C$292 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgHamburg-Altstadt
NUMBER OF ROOMS
182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Premier Inn Hamburg City (Zentrum) hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Premier Inn Hamburg City (Zentrum) hotel
Which popular attractions are close to Premier Inn Hamburg City (Zentrum) hotel?
Nearby attractions include Big Break Hamburg (0.2 km), TeamBreakout HAMBURG (0.3 km), and OPOLUM Escape Room Theater (0.2 km).
What are some of the property amenities at Premier Inn Hamburg City (Zentrum) hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Premier Inn Hamburg City (Zentrum) hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Hamburg City (Zentrum) hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Hamburg City (Zentrum) hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Premier Inn Hamburg City (Zentrum) hotel?
Conveniently located restaurants include Estancia Steaks, Erdapfel Hamburg, and Restaurant Picasso.
Which languages are spoken by the staff at Premier Inn Hamburg City (Zentrum) hotel?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Premier Inn Hamburg City (Zentrum) hotel?
Many travellers enjoy visiting Alter Elbtunnel (2.2 km), St Nikolai Memorial (0.6 km), and Altona City Hall (4.2 km).
Does Premier Inn Hamburg City (Zentrum) hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Premier Inn Hamburg City (Zentrum) hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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