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Room & Suite (481)
Dining (157)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 20-10-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-10-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Gold level
Luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a traditional European grand hotel. Since its opening in 1897, the elegant hotel at Binnenalster Lake in the heart of Hamburg welcomes its guests from all over the world in charming magnificence and timeless elegance. Many cultural and architectural sights as well as numerous shopping facilities and Congress Center Hamburg are within close distance.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Business Centre with Internet Access
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Steam room
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
German
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
162Restaurantswithin 0.5 km
47Attractionswithin 0.5 km
Contact
Neuer Jungfernstieg 9 - 14, 20354 Hamburg Germany
Name/address in local language
Getting there
GänsemarktHamburg U-Bahn4 min
JungfernstiegHamburg S-Bahn5 min
1,815Reviews8Q+A100Room tips
Reviews
Traveller rating
- 1,433
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- 72
- 35
- 22
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Popular mentions
Great service, Great food, Great bars, Great Room - Simply put, Just GREAT - we love this hotel, located in the center of Hamburg and everything within walking distance. Maybe a little more expensive than an ordinært hotel, but this is TOP of the TOP - Can’t wait to Come back
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Review collected in partnership with fairmont.com
Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Feb. 12, 2021
Dear Guest, we are delighted to read this wonderful review about your stay with us in September and want to thank you for taking the time to write this fantastic feedback. We are looking very much forward to welcoming you back to Fairmont Hotel Vier Jahreszeiten soon. Until then, we wish you well in these difficult times and send you our warmest regards from Hamburg, Saskia Koeglmeier Guest Relation Manager
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The service and food are the main selling points of this hotel. If you're used to what a five-star grand hotel can be in places like Paris, Zurich, Dubai or major Asian cities, then the rooms and wellness area at the Hotel Vier Jahreszeiten will probably underwhelm. The guestrooms could be in any corporate chain hotel, while the wellness facilities seem like an afterthought (long, blank corridors; a tiny, aging sauna and little else). The fitness room is a different story: it is truly up there with the best hotel gyms I've ever seen. The service level at the Vier Jahreszeiten is the absolute highlight. It embodies the five-star ideal: it is thoughtful, thorough and able to anticipate your requests before you ask. To top if off, it is refreshingly personable: it is clear that everyone you'll encounter is very well trained, but they use their own personalities too. Not the strictly scripted style which is the norm in chain hotels nowadays. As a guest, it is just such a pleasure to see a team of professionals so in command of their role as hosts. The turndown service is also the most detail-oriented and generous I've ever seen. In general, the housekeeping team does stellar work; that's especially apparent in light of all the extra Covid-19 hygiene requirements. The reception was not immune to silly errors, like breakfast being added to the bill even though it was included in my rate, and then I was overcharged for the room itself, but both blunders were resolved after one e-mail without any uncomfortable quibbling. Please be really careful when choosing a room category: the entry-level types are cramped, bare and generic, especially the single rooms. I was last in a courtyard-facing double, which was more spacious but could still have been in any Marriott or Crowne Plaza. It is definitely worth paying the modest surcharge for a view of the Binnenalster: apart from having no view, courtyard-facing rooms lack privacy and are gloomy due to the limited daylight. The rooms lack any of the personalisation or sense of place you get at comparable heritage-focused grand hotels. And, yes, the TV starts playing ads for the hotel restaurants every time you walk into the room. Sleep quality was very high though: the bed is excellent (not too hard); a/c silent and effective; blackout perfect, and sound insulation total. Nevertheless, I can't overlook how, for the same price, fresh-faced competitors like The Fontenay or Westin Elbphilharmonie offer larger rooms, a proper spa and a pool. The breakfast really stood out: uncompromising quality (definitely no canned fruit salad here!); exhaustive selection and artful presentation. The best eggs benedict I've had in years. The quality of the patisserie in the Condi Lounge is also on an uncommonly high level. So based on my experience, it is hard to imagine anyone being disappointed by the HVJ, but only if the spa isn't important to you and you book one of the better rooms.…
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Date of stay: August 2020Trip type: Travelled with friends
2 Helpful votes
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Aug. 13, 2020
Dear guest, Thank you very much for sharing your experience regarding your recent stay at Fairmont Hotel Vier Jahreszeiten. It is always a pleasure to receive feedback from our guests and we will of course share your positive feedback as well as the negative about the Vier Jahreszeiten Spa with our team. Thank you so much for you open words and your taken time for this long feedback, certainly, we will forward everything pointed out and do our best to improve as we always strive to offer you the most excellent service. We really appreciate your comments and are looking forward to welcoming you soon again in the heart of Hamburg. Warm regards, Your team at Fairmont Hotel Vier Jahreszeiten Hamburg
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We had an excellent stay at Vier Jahrezeiten. Everything was so nice and beautiful and we will absolutely come back another time. We can recommend this fabulous hotel. The rooms and rooftop are special and the candy and cakes at the room were very delicious. You should absolutely go there.
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Review collected in partnership with fairmont.com
Date of stay: July 2020
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Aug. 13, 2020
Dear guest, Thank you very much for sharing your experience regarding your recent stay at Fairmont Hotel Vier Jahreszeiten. It is always a pleasure to receive positive feedback from our guests and we will of course share your feedback about everything with our team. Positive feedback is the most beautiful reward for our employees - and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We really appreciate your comments and are looking forward to welcoming you soon again in the heart of Hamburg. Warm regards, Your team at Fairmont Hotel Vier Jahreszeiten Hamburg
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I stayed one night in Hamburg at the beginning of July to catch up with a friend who lives in Hamburg. As we had planned to eat at Nikkei Nine, I decided to stay at the hotel was the best option. It was clearly a decision I didn't regret. The service was outstanding. Everything was perfect, the suite was clean, spacious and it makes you feel at home rather than staying in a hotel. As I had to leave before breakfast was served, the hotel prepared a breakfast bag for me, which was very kind and it's such a nice touch. I can highly recommend the restaurant downstairs - Nikkei Nine - as well. My second visit and it was just as great as the first time. I am turning 30 in October and with COVID 19 an overseas trip seems unlikely, so I have decided to stay again at the hotel with my girlfriends. I am really looking forward to returning.…
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Date of stay: July 2020
Location
Cleanliness
Service
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Jul. 28, 2020
Dear Nadine-Johanna, Thank you very much for sharing your experience regarding your recent stay at Fairmont Hotel Vier Jahreszeiten. It is always a pleasure to receive positive feedback from our guests and we will of course share your feedback about the Service and the NIKKEI NINE with our team. Positive feedback is the most beautiful reward for our employees - and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We really appreciate your comments and are looking forward to welcoming you soon again in the heart of Hamburg. Warm regards, Your team at Fairmont Hotel Vier Jahreszeiten Hamburg
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+1
Aaaah, the good old days. Even during the Covid19 pandemic, the VierJahreszeiten offers its effortless beauty and charme as well as outstanding service. A "no" is not an option in one of Europe's best Hotels where a client is truly king. Being a hotel-critical person, there simply is nothing to critizise in this extremely well-run organization where everyone aims for perfection. A lot of detailed work was put in everything, which was not easy under the strict corona-regulations and limitations for the hotel industry in these weeks. Note the extremely clean and comfortable rooms, the supportive firm matresses, the beautiful linnens everywhere, driven to perfection, the beautiful views, the restaurants tasty cuisine, ... As a customer and guest, you can only say thank you to a great management and team.…
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Date of stay: July 2020Trip type: Travelled with family
1 Repost
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Jul. 15, 2020
Dear guest, Thank you very much for sharing your experience regarding your recent stay at Fairmont Hotel Vier Jahreszeiten during the Covid19 pandemic. It is always a pleasure to receive positive feedback from our guests and we will of course share your feedback about the service, the room itself and every detail you mentioned with our team. Positive feedback is the most beautiful reward for our employees - and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We really appreciate your comments and are looking forward to welcoming you soon again in the heart of Hamburg. Warm regards, Your team at Fairmont Hotel Vier Jahreszeiten Hamburg
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PRICE RANGE
US$240 - US$507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont vier jahreszeiten, fairmont hotel hamburg, fairmont hamburg, hamburg fairmont
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
156
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Claim Your Listing Frequently Asked Questions about Fairmont Hotel Vier Jahreszeiten
Which popular attractions are close to Fairmont Hotel Vier Jahreszeiten?
Nearby attractions include Rathausmarkt (0.5 km), Binnenalster (0.3 km), and Jungfernstieg (0.3 km).
What are some of the property amenities at Fairmont Hotel Vier Jahreszeiten?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Hotel Vier Jahreszeiten?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Hotel Vier Jahreszeiten?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Hotel Vier Jahreszeiten?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Fairmont Hotel Vier Jahreszeiten?
Conveniently located restaurants include Stadtsalat, Restaurant Haerlin, and Helo Restaurant.
Are there opportunities to exercise at Fairmont Hotel Vier Jahreszeiten?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Fairmont Hotel Vier Jahreszeiten have an airport shuttle?
Yes, Fairmont Hotel Vier Jahreszeiten offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont Hotel Vier Jahreszeiten?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont Hotel Vier Jahreszeiten offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.