Great service, Great food, Great bars, Great Room - Simply put, Just GREAT - we love this hotel, located in the center of Hamburg and everything within walking distance. Maybe a little more expensive than an ordinært hotel, but this is TOP of the TOP - Can’t wait to Come back
The service and food are the main selling points of this hotel. If you're used to what a five-star grand hotel can be in places like Paris, Zurich, Dubai or major Asian cities, then the rooms and wellness area at the Hotel Vier Jahreszeiten will probably underwhelm. The guestrooms could be in any corporate chain hotel, while the wellness facilities seem like an afterthought (long, blank corridors; a tiny, aging sauna and little else). The fitness room is a different story: it is truly up there with the best hotel gyms I've ever seen. The service level at the Vier Jahreszeiten is the absolute highlight. It embodies the five-star ideal: it is thoughtful, thorough and able to anticipate your requests before you ask. To top if off, it is refreshingly personable: it is clear that everyone you'll encounter is very well trained, but they use their own personalities too. Not the strictly scripted style which is the norm in chain hotels nowadays. As a guest, it is just such a pleasure to see a team of professionals so in command of their role as hosts. The turndown service is also the most detail-oriented and generous I've ever seen. In general, the housekeeping team does stellar work; that's especially apparent in light of all the extra Covid-19 hygiene requirements. The reception was not immune to silly errors, like breakfast being added to the bill even though it was included in my rate, and then I was overcharged for the room itself, but both blunders were resolved after one e-mail without any uncomfortable quibbling. Please be really careful when choosing a room category: the entry-level types are cramped, bare and generic, especially the single rooms. I was last in a courtyard-facing double, which was more spacious but could still have been in any Marriott or Crowne Plaza. It is definitely worth paying the modest surcharge for a view of the Binnenalster: apart from having no view, courtyard-facing rooms lack privacy and are gloomy due to the limited daylight. The rooms lack any of the personalisation or sense of place you get at comparable heritage-focused grand hotels. And, yes, the TV starts playing ads for the hotel restaurants every time you walk into the room. Sleep quality was very high though: the bed is excellent (not too hard); a/c silent and effective; blackout perfect, and sound insulation total. Nevertheless, I can't overlook how, for the same price, fresh-faced competitors like The Fontenay or Westin Elbphilharmonie offer larger rooms, a proper spa and a pool. The breakfast really stood out: uncompromising quality (definitely no canned fruit salad here!); exhaustive selection and artful presentation. The best eggs benedict I've had in years. The quality of the patisserie in the Condi Lounge is also on an uncommonly high level. So based on my experience, it is hard to imagine anyone being disappointed by the HVJ, but only if the spa isn't important to you and you book one of the better rooms.…
We had an excellent stay at Vier Jahrezeiten. Everything was so nice and beautiful and we will absolutely come back another time. We can recommend this fabulous hotel. The rooms and rooftop are special and the candy and cakes at the room were very delicious. You should absolutely go there.
I stayed one night in Hamburg at the beginning of July to catch up with a friend who lives in Hamburg. As we had planned to eat at Nikkei Nine, I decided to stay at the hotel was the best option. It was clearly a decision I didn't regret. The service was outstanding. Everything was perfect, the suite was clean, spacious and it makes you feel at home rather than staying in a hotel. As I had to leave before breakfast was served, the hotel prepared a breakfast bag for me, which was very kind and it's such a nice touch. I can highly recommend the restaurant downstairs - Nikkei Nine - as well. My second visit and it was just as great as the first time. I am turning 30 in October and with COVID 19 an overseas trip seems unlikely, so I have decided to stay again at the hotel with my girlfriends. I am really looking forward to returning.…
Aaaah, the good old days. Even during the Covid19 pandemic, the VierJahreszeiten offers its effortless beauty and charme as well as outstanding service. A "no" is not an option in one of Europe's best Hotels where a client is truly king. Being a hotel-critical person, there simply is nothing to critizise in this extremely well-run organization where everyone aims for perfection. A lot of detailed work was put in everything, which was not easy under the strict corona-regulations and limitations for the hotel industry in these weeks. Note the extremely clean and comfortable rooms, the supportive firm matresses, the beautiful linnens everywhere, driven to perfection, the beautiful views, the restaurants tasty cuisine, ... As a customer and guest, you can only say thank you to a great management and team.…
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