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relexa hotel Bellevue

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An der Alster 14, 20099 Hamburg Germany
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Traveller (113)
Room & Suite (41)
Dining (12)

About

#96 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
Hanseatic hospitality in Hamburg's finest location. The outstanding location of our hotel directly on the Outer Alster Lake (Aussenalster) guarantees you wonderful, maritime views and easy access to the many highlights of this Hanseatic city. You can even reach the city centre and railway station comfortably on foot.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Fireplace
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Mid-range
Languages Spoken
English, German
314Reviews2Q+A22Room tips
Traveller rating
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  • 12
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Popular mentions
esbech wrote a review Jul. 2020
Copenhagen, Denmark362 contributions129 helpful votes
This is a hotel where most things work, but dont look for anything extra. There is no AC and during a very warm couple of days we experienced the rooms incredibly hot and they didnt have a fan to help us out. Location is really good, walking distance to everything and amazing restaurants in the street right behind. Parking is also really good.
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Date of stay: June 2020
Location
Cleanliness
Service
2 Helpful votes
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Kroglund wrote a review Jan. 2020
Riyadh, Saudi Arabia327 contributions93 helpful votes
Had a great spacious room on 2nd floor overlooking the Alster and with a medieval bed and extra couch for extra guests. Quiet and clean. Crhistmas chocolates outside the door as a little surprise on the 24th. Very good breakfast. Kind and helpful staff all around.
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Date of stay: December 2019Trip type: Travelled with friends
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Response from relexabellevue, Review Manager at relexa hotel Bellevue
Responded Jan. 11, 2020
Many thanks for taking the time to do a review. We are very pleased that you were so satisfied and are looking forward seeing you again. Greetings from Hamburg.
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headbeeguy wrote a review Nov. 2019
Aberdeen, United Kingdom1,114 contributions253 helpful votes
This hotel is in a beautiful setting next to the Alster. It is about 25 minutes walk from Hauptbanhof. You are a couple of minutes away from some great bars and restaurants, which are busy and really nice to visit. The hotel staff are excellent: they are polite, knowledgeable, friendly and welcoming. They speak fluent English. I stayed on the ground floor. It wasn't loud and my sleep was not disturbed by the car park. The room was immaculately clean with good facilities: minibar, TV with loads of channels and a powerful, easy to use shower. There is plenty of room to work, if you need to. There are a couple of ways to walk into town and it is a very pretty walk. I thought the hotel was good value and would be happy to stay here again because the local facilities are great, without the hurly-burly of the City Centre.
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Date of stay: September 2019
Location
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Response from relexabellevue, Review Manager at relexa hotel Bellevue
Responded Dec. 3, 2019
Dear Guest, many thanks for your feedback. We are pleased that you enjoyed your stay with us and are looking forward seeing you again. Best regards, Franziska Tornow / Review Manager
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Sweatman08 wrote a review Oct. 2019
Stockport, United Kingdom250 contributions36 helpful votes
One night here in a single room (51) it was a lovely room, facilities were decent, the staff were very friendly and helpful taking my bag off me at 10.30am. The only downside was the pillow, absolutely dreadful, how a human being can get a good sleep lying on those pillows is beyond me.
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Date of stay: October 2019Trip type: Travelled solo
1 Helpful vote
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Response from relexabellevue, Review Manager at relexa hotel Bellevue
Responded Nov. 2, 2019
Dear Guest, many thanks for your feedback. We are pleased that you enjoyed your stay with us, but we are sorry for the pillow also. Next time please contact us directly so that we can choose the right pillow for you from our large selection. Looking forward seeing you again. Best regards, Franziska Tornow / Review Manager
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Kathy S wrote a review Aug. 2019
Dundalk, Ireland67 contributions60 helpful votes
Requested rooms close together on booking and again directly with the hotel as we were traveling with a large young family. I got rooms on separate floors. Which is not ideal. I contacted the hotel directly to ask them to set up the rooms in a certain way ie one adult plus 2 kids in one room and one adult and three kids in another room. On checkin I was told that the booking I had made was for two adults in one room and three adults in another. So we were short a bed in one room. I also made a special request for a birthday cake to be left to the room this did not happen. On checking out of the hotel the receptionist requested payment again for the stay even though I paid on check in. Only I had the receipt for payment, that could have caused a major issue. I was on the third floor with young children and there was a door that opens in with a small railing to stop falling over(not safe at all in my opinion). The door was also not working as it seemed to be coming off its hinges. The pillows were awful and there is no air conditioning in the room. I would not recommend at all I did not have a good experience.
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Date of stay: July 2019Trip type: Travelled with family
1 Helpful vote
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Response from relexabellevue, Review Manager at relexa hotel Bellevue
Responded Aug. 28, 2019
Dear Kathy, many thanks for your feedback. We are really sorry for the misunderstandings concerning your reservation and the mistakes during your stay. This does not meet our standard at all. Best regards, Franziska Noeckel / Review Manager
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PRICE RANGE
US$105 - US$214 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
85
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Frequently Asked Questions about relexa hotel Bellevue
Which popular attractions are close to relexa hotel Bellevue?
Nearby attractions include Domkirche St. Marien (0.3 km), Kaufhaus Hamburg (0.3 km), and CUBE Cocktailbar (0.2 km).
What are some of the property amenities at relexa hotel Bellevue?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at relexa hotel Bellevue?
Top room amenities include a minibar, a flat screen TV, and a fireplace.
What food & drink options are available at relexa hotel Bellevue?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at relexa hotel Bellevue?
Yes, parking is available to guests.
What are some restaurants close to relexa hotel Bellevue?
Conveniently located restaurants include Sagners Bistro Restaurant, Das Dorf, and Neumann's Bistro & Weinbar.
Is relexa hotel Bellevue located near the city centre?
Yes, it is 0.5 km away from the centre of Hamburg.
Are any cleaning services offered at relexa hotel Bellevue?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at relexa hotel Bellevue?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does relexa hotel Bellevue offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at relexa hotel Bellevue?
The staff speaks multiple languages, including English and German.