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ibis Styles Hamburg Alster City

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ibis Styles Hamburg Alster City
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257 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Reviewed 5 weeks ago via mobile

Just returned from hamburg, stayed here for 3 nights. Chose this hotel as visiting family that live close by. I was surprised this hotel is only a 2 star, it was exceptionally clean and modern. Nice spacious rooms, clean bathroom. Breakfast was good, crossiants, bread, cereals, yoghurt. Coffee was great. (Its free in the lobby) The train station was a...

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Helpful?
Thank Karlosclare
Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review

Daer Karlosclare, thank you for the great comment! Good to hear that you enjoyed your stay that much. Many thanks from Caroline as well. We are looking forward to welcome you again next year.

Madrid, Spain
Reviewed 10 October 2016

Normal hotel, very far from the city center but close to the train station where you can get the city center in some minutes. From my point of view it is not the best place to have the hotel to visit the city as it is far and it is not possible to go by walking to the most important...

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Helpful?
Thank David C
Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review

Dear David C., We want to thank you for your detailed feedback and for your time you invested for your description of our service features. Much to our regret we did not fulfill your expectations but we assure you, that we take your comments seriously and proof it critically. We are very thankful for honest feedback and still try our...

Brussels, Belgium
Reviewed 21 September 2016

very quiet place, big room, large bed, excellent sleeping confort.... closed winbows because landing of planes very near. breakfast not at the level for an "Ibis Style", poor bread, cheese and low quality meats Ibis in Hamburg center was full...

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Helpful?
Thank guydxxx
Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review

Dear guydxxx, thank you for your comment and the time you invested. Sadly we could not convince you with all of our provided services. Please be assured that the noise of planes is not a problem our guests have to suffer usually. During your time at our hotel the airport had technical issues. For that the flight corridor had to...

United Kingdom
Reviewed 10 September 2016

good: clean room and polite reception. Free wifi. Bad and very bad: if you are facing the sky supermarket. The noise from the Lorries unloading begins at 530am. There will be loud engines from lorries and not just one, people shouting, load stereo music, people chatting and loading noise. Rest assured you do not need a wake up call. The...

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Helpful?
Thank Jimmy Y
Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review

Dear Jimmy, Thank you for your detailed feedback. We regret that you were disturbed during these early hours. We already contacted the management of the mentioned supermarket and the common delivery men consider the sleep of our guests. But new employees still cause problems. We are working on a solution and hope to be able to guarantee a good night...

Washington, United Kingdom
Reviewed 10 August 2016 via mobile

Very helpfull staff. Bright and clean hotel. Breakfast very good. Aldi right next door. 5 min walk to train and 3/4 stops to town centre. 11.60 ticket for a group of 5 people lasts from 9am to 6am next day covers trains buses and ferries for miles around. Do not miss going to the fish mkt early on a sunday...

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Helpful?
Thank malcolm p
Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review

Dear Malcolm, thank you very much for your great feedback. We are very glad that you enjoyed your stay. It was a pleasure to had you staying with us and we are looking forward to welcome you again soon.

Rugby, United Kingdom
Reviewed 19 July 2016 via mobile

What a lovely small and friendly hotel in a quiet street with great access to the city centre! Check in was quick and easy and the room was a good size. Everything in this hotel was spotless. The staff were very helpful especially the man from Ukraine. Breakfast was good and plentiful, our party especially loved the yoghurt! The small...

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Helpful?
Thank Nigel D
Sebastian H, Manager at ibis Styles Hamburg Alster City, responded to this review

Dear Nigel D, it is pleasure for us to read your feedback. Thank you! Our job is more than just a job, it´s a hobby for us. We are looking forward to your next stay with us.

Maidenhead
Reviewed 3 May 2016

Very friendly staff. Hotel very clean. Room featured a large, very comfortable bed. An enjoyable buffet breakfast in a bright very pleasant room with plenty of seating, incuding tables for 1 or 2 guests. Situated a short walk from Hamburger Straße U-Bahn station with frequent trains to the main station and the city centre. Easy journey to Hamburg Airport. This...

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Helpful?
Thank ALANMaidenhead
Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review

Dear Mr. Maidenhead, thank you for your feedback. It was great to have you staying with us. We are looking forward to welcome you again.

Copenhagen, Denmark
Reviewed 30 March 2016

My one night stay during this January was pretty decent. At Check In I was unfortunately welcomed by not the friendliest staff member, so I didn't feel welcomed. The room was suprisingly spacious, but style and furniture is just lower "IKEA"-style. But the bed was very comfty to sleep in. The bathroom was a bit dirty in some corners -...

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Thank N_Joergensen
Hove, United Kingdom
Reviewed 30 March 2016

A comfy, clean and functional hotel in a quiet side street, a short 400m walk from the rather originally-named Hamburger Straße U-Bahn station, which is around 15 minutes from the city centre and Hauptbahnhof (main station). The rooms are the standard Ibis fare. A basic pared-down interior, but very clean with a comfy 'smart' bed. The staff are friendly and...

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Helpful?
Thank shawnbuck1
Odder, Denmark
Reviewed 17 January 2016

This place called ibis alster really has nothing to do with the alster. We though to book a hotel next to the alster, as we got there, we were told to go to another hotel, 3-4 km. away. They use the name to get more customers, and probably they have tried this many times before. As we discovered the mistake...

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1Thank Susanne C
Sebastian H, Manager at ibis Styles Hamburg Alster City, responded to this review

Dear Susanne, I want to thank you for your and for your time you invested for your description of our service features. Near to the hotel is a business district called "Alster City" and our hotel ist just 200 m away from the river Alster, so the name Alster City is a discription of area. Our hotel is by metro...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel offers 67 comfortably furnished rooms. It has a central location and is 5 km away from the centre of the city. By public transport, it is easy to get to all the sights in the centre of Hamburg (approx. 5 km), and the trade show and convention centre (approx. 6 km). Our cosy bar offering relaxation and recreation after a busy day. ... more   less 

Additional Information about ibis Styles Hamburg Alster City

Address: Holsteinischer Kamp 59, 22081 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $102 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Styles Hamburg Alster City 2*
Number of rooms: 67
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Hotel Style:
#30 Best Value Hotel in Hamburg
#46 Family Hotel in Hamburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you really want to live in this area, away from centrum of Hamburg”
 of 5 bubbles SusanneC90, 17 Jan 2016 | Read review
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