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Great hotel in the city centre! I lived there for two weeks and never regretted the choice. Normal price, high-quality service, nice staff. One of the best breakfasts I have ever seen. The biggest advantage - location. Starbucks - 1min., Europe Passage - 5 min.,...More
Got in today, told how to log in and got 'pms error' whatever that is, contacted reception to be told wifi isn't working and nobody knows how long it will be down for...not great for business travellers....More
Response from MarriottHotelHH, Market Guest Services Supervisor at Hamburg Marriott HotelResponded 2 days ago
thank you very much for giving us a feedback about your stay. I am really sorry that Wi-Fi was not working during your stay. Yesterday we had a system error but now it works fine again. Unfortunately our reception couldn't tell you how...More
To be honest, if I could, I would give this hotel 3.5 stars. The hotel is clean and has everything that you might need (decent breakfast spread; nice swimming pool, well-equipped gym; sauna etc.). The staff were mostly helpful (I was busy the few weeks...More
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Response from MarriottHotelHH, Guest Relations Manager at Hamburg Marriott HotelResponded 4 weeks ago
Thank you for your time and your honest words.
I will be happy to share your positive comments with our staff and of course the negative.
I am sorry that we failed to wow you on some counts. I have taken note of...More
Good placed hotel in the city.Can be used for families as well as,if you travel with animals.But for this price,can be found more fresh renovated Hotel.But if you want to be in the middle of city,it’s perfect.This hotel is chain of American hotel group and...More
But not more.
The location of the hotel is very good. Short walk to Metro or shopping areas.
The hotel is in a good shape. Nothing really very negative, beside that it looked to me a bit old fashioned, but that may typical to Marriotts....More
Response from PaddyHH72 | Reviewed this property |
Good day. Take the S1 train from the airport until Jungfernstieg which is one stop after the main station (Hauptbahnhof). Take the lake (Alster) exit of the station. The hotel is 5 minutes away on foot