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Hotel Atlantic Kempinski Hamburg

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#14 of 319 Hotels in Hamburg
Certificate of Excellence
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Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Kempinski Hamburg
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947 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Atlantic Kempinski Hamburg
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Showing 393: English reviews
Reviewed 28 March 2016 via mobile

We love this grand old hotel! The service is exquisite! From the valet parking upon arrival till we were send off with a complimentary chocolate and a smile! Everything is kept as a old school Grand Hotel in my opinion is supposed to be -without feeling dated at all. The room is well equipped, spacious and most importantly the bed...

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Thank Johannes B
Hertfordshire, UK
Reviewed 20 March 2016

The Atlantic is a beautifully restored, elegant grand hotel. The ambiance has been faithfully recreated whilst subtly integrated with modern fascilities and technologies. Our room, which overlooked the lake was elegant and in excellent decorative order. The furnishings were beautifully finished, the bed comfortable and the bathroom luxurious, if a little on the cramped side. Our first night was also...

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Thank RoadsterMan
Greater Manchester, United Kingdom
Reviewed 19 March 2016

This hotel epitomises the very best in customer service. From arrival onward one is made to feel special, valued and pampered by the staff. This was a second stay at the hotel after a four year period, and therefore it is good to report back that the standard remains just as high as it was when we first visited. The...

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1Thank PadraigL54
Copenhagen Region, Denmark
Reviewed 18 March 2016

Super service and a great hotel. Our room was quiet, well appointed and tasteful with a super bathroom and bed. Dinner was excellent and the breakfast was a real pleasure with lots of choice and variety, fresh and tasty. Definitely recommended.

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1Thank Chris J
Reviewed 16 March 2016 via mobile

I stayed just 1 night for a conference. Reception staff was very attentive and helpful, the room was perfect (I felt like at home :D). They have gorgeous breakfast. The dinner was very tasty too, I especially liked the wine offer. Although the hotel is very luxurious (could seem snobbish) their staff makes it really warm & friendly.

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Thank Jan K
Taunton, United Kingdom
Reviewed 11 March 2016

Check in was excellent and when I asked if the room had a bath or shower he checked and moved me so that I could have a bath; his attitude and effort is the difference between very good and excellent.

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Thank Grahame G
Reviewed 2 March 2016 via mobile

I stayed at this hotel every time I was in hamburg for business. It is consistently high quality, rooms are comfortable and clean and wifi connection is very good. The hotel is well positioned, staff is polite and efficient. The breakfast is top stuff so leave yourself enough time to enjoy your breakfast. Recommended.

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Thank Daniel A
Thrapston, United Kingdom
Reviewed 22 February 2016

I stayed here for the weekend and went to the Xmas markets. This is a grand hotel with nice large renovated rooms. The concierge is a bit useless (I think he see himself a character) he couldn't be bothered to try and book us a restaurant or recommend one , it was going to be very busy , We found...

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Thank mykonrunner
Geneva, Switzerland
Reviewed 28 January 2016

The Atlantic Kempinski is definitely a wonderful hotel and has a great history! We got a great deal in a Junior Suite for four nights just after New Year's and felt quite good. Actually, we would have felt great if it hadn't been for a slightly deranged heating system throughout the hotel. Unofficially we learnt that several senior managers had...

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1Thank paquisoy
Reviewed 22 January 2016 via mobile

I found this hotel very disappointing. Restaurant and bar menu choices heavy and dull. The food when it arrived was also heavy and unappetising. Bathroom smelt of drains and the bed was uncomfortable. They advertise a swimming pool but it's just a small tank and I wasn't too sure how clean it was the spa receptionist said the water was...

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1Thank jan s

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Atlantic Restaurant
Atlantic Restaurant
Cuisines: Mediterranean, Seafood, European, German, International, Soups, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 

Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $244 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Style:
#6 Business Hotel in Hamburg
#6 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#12 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atlantic Kempinski Hamburg staff and other travellers.
7 questions
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5 months ago
Boston
over a year ago
Barnstable, Massachusetts
3 months ago

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Questions? Get answers from Hotel Atlantic Kempinski Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask a room with a view to the lake. Try the Junior Suites, you will never regret it.”
 of 5 bubbles B8077BKcarlosc, 14 Nov 2016 | Read review
“Do not let staff talk you in to an upgrade, no way is an Alster view worth the extra money”
 of 5 bubbles Huangchung, 13 Nov 2016 | Read review
“Lake View Rooms”
 of 5 bubbles hwh427, 31 Oct 2016 | Read review
“rooms to the inner court are very quite”
 of 5 bubbles AndreasP135, 19 Sep 2016 | Read review
“check the AC if travelling in summer”
 of 5 bubbles fellowtraveller46, 18 Sep 2016 | Read review
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