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Best Western Plus Hotel St. Raphael

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About
Location
Cleanliness
Service
Value
Best Western Plus Hotel St. Raphael is a luxury hotel right in the city centre, ideal for a business trip, city break or your family holiday. It is just a short walk to the main shopping district, many local attractions and the main train station. All 118 rooms feature unique and comfortable decor and timeless elegance. Savour a culinary experience in our restaurant "St. Raphael". And after a long day, enjoy a drink in our "Captain's Corner" bar, or do sport in our fitness area high above Hamburg's rooftops. One conference room with plenty of natural daylight will hold up to 40 people.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Meeting Rooms
Multilingual Staff
Restaurant
Bar/Lounge
Public Wifi
Dry Cleaning
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Conference Facilities
Sauna
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Room features
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Hidden Gems
Safe
HOTEL CLASS
Reviews (496)
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169 results
Traveller rating
26
92
39
7
5
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LanguageEnglish
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26
92
39
7
5
Show reviews that mention
All reviews nice hotel easy transfer cheap parking trouser press small fridge shower cap minute walk clean rooms room facing nice size convenient location city break free wifi s bahn business hotel business trip train
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1 - 5 of 169 reviews
Reviewed 3 weeks ago via mobile

We stayed at the hotel for a single night during a weekend trip to Hamborg. Parking in a gated area, very helpful staff and a clean, luxurious room. All in all a great experience. Only negative comment is that you can hear the underground trains...More

Date of stay: November 2018
Thank 63dittec
Response from straphael1, Director´s secretary at Best Western Plus Hotel St. RaphaelResponded 2 weeks ago

Dear 63dittec, thank you very much for your nice assessment. We are happy that you enjoyed your stay. We regret that your sleep was interrupted by the underground trains. However, we can actively do nothing against the underground noise and have to rely on the...More

Reviewed October 23, 2018

This is a no frills 4 star hotel geared mainly to the business market, but fine for our needs, and we had no complaints or issues. WE did not need dinner here because there are so many restaurants within 10 mins walk, nor did we...More

Date of stay: October 2018
Thank ihbScotland
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 4 weeks ago

Dear ihbScotland, Thank you very much for your nice assessment. We are happy that you enjoyed your stay and had a good time in Hamburg. Looking forward to welcoming you again soon. Kind regards, Britta Mietzner Dircetor´s secretary

Reviewed September 25, 2018

We have stayed at St. Raphael 3-4 times earlier and always been unexpectedly satisfied. The hotel and staff did not disappoint us this time either. On the contrary. The room was newly renovated and well and modernly decorated. Good breakfast buffet. Cheap parking in the...More

Date of stay: September 2018
Thank Mia M
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded September 26, 2018

Dear Mia M, thank you very much for your nice assessment. We are happy that you enjoyed your stay at our hotel again. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Director´s secretary

Reviewed July 29, 2018

Lovely hotel with very nice restaurant. Food was beautiful, large portions & plenty of choice at breakfast, The bar was very pleasant to sit in and enjoy a drink or two. Good location also. Would recommend.

Date of stay: December 2017
1  Thank AHB1
Response from straphael1, Marketing at Best Western Plus Hotel St. RaphaelResponded August 2, 2018

Dear AHB1, We are pleased that you enjoyed your stay with us. Please visit us again during your next stay in Hamburg. Best regards Your team from the Best Western Plus Hotel St. Raphael

Reviewed July 7, 2018 via mobile

After getting this hotel as part of our package deal we were informed that it was a great hotel. This couldnt be further from the truth .whilst the rooms where clean and great air con the restaurant wasnt opened on a sunday evening, the staff...More

Date of stay: July 2018
Thank Christina M
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded July 11, 2018

Dear Christina M, Thank you very much for your assessment and describing your impressions of our hotel. We are sorry that you did not feel welcome at our house. This was surely not our intend. We will talk to our colleagues in the involved departements...More

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Questions & Answers
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Alcofrolic
April 16, 2017|
AnswerShow all 2 answers
Response from straphael1 | Property representative |
Hello! Sorry, but we do not rent cars. At the main station, about 500 m from the hotel, are a few car rentals. Kind regards, Britta Mietzner Direktionssekretärin
0
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Summersunshin3
February 2, 2017|
Answer
Response from straphael1 | Property representative |
Hello Summersunshin3! Yes, we have irons available. Kind regards, Britta Mietzner Direktionssekretärin
1
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Google Translation
Shakira78
November 16, 2016|
Answer
Response from straphael1 | Property representative |
Hello! All our rooms are equipped with hair driers. Looking forward to welcoming you.
0
Votes
Google Translation
Room Tips
"ask for a room at the back for quiet, and you can open the window."
ihbScotland
Oct. 23, 2018
Read review
"Ask for room faing the parking/ the back"
dianan406
Mar. 18, 2018
Read review
"Try to book a high floor room"
77sarahm77
Dec. 18, 2017
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"The whole hotel was very quiet"
elizabethmI3821FR
Jul. 25, 2017
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PRICE RANGE
US$84 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st raphaelbest western hamburghamburg best westernbest western hotel hamburg
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
118
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