We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Elysee Hotel Hamburg

avatar-imageavatar-imageavatar-image
Traveller (648)
Room & Suite (455)
Dining (140)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#13 of 334 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
The specialhotel a lively hotel atmosphere with attentive service - 510 rooms and suites - 4 restaurants and bars at the boulevard - Ballroom with 30 function rooms - Award-winning hotel - 5 Sky channels and High-speed Wi-Fi for free - Elyseum Wellness & Spa to 1000 m² - Owner-managed private hotel - Central, conveniently located - Garage with 500 parking areas Located in the green heart of Hamburg, the Grand Elysee Hamburg is an informal meeting place for Hamburgers and visitors from all over the world. The largest five-star private hotel in Germany provides its guests with a welcoming atmosphere and attentive service. Through their commitment, the owner, Eugen Block, and his family have made a decisive contribution to the informal character of the building. What is unique here is the range of fine food on offer in three restaurants, a bar and a cafe. As an event location near the Hamburg Congress and Trade Fair Centre it offers facilities for all kinds and sizes of events in a total area of 4,200 m². A sense of ease and generosity permeates not just the 511 rooms and suites, it is also felt through the atmosphere of the entire hotel. Over and above that, the Grand Elysee Hamburg boasts a large art collection that lends a uniquely personal style to the premises. The location - in the middle of town yet surrounded by green Close to the centre yet overlooking green parkland - only a few hotels can offer this to their guests. The city centre can be reached on foot, with Dammtor station, and its ICE train connections, just a few steps away and with parks and green spaces in the immediate vicinity. This makes for great relaxation while attending conferences and staying at the hotel.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Game room
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Solarium
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Flatscreen TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Business
Languages Spoken
English, French, Spanish, German and 1 more

Location

Rothenbaumchaussee 10, 20148 Hamburg Germany
Name/address in local language
Grand Elysee Hotel Hamburg
4.5
4.5 of 5 bubbles3,538 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Grand Elysee Hotel Hamburg garners acclaim for its exemplary service, with staff members often described as professional and attentive. While opinions on value vary, with some guests expecting more from a 5-star establishment, the amenities generally receive high praise, particularly the luxurious rooms, varied dining options, and quality spa. Cleanliness is another highlight, with the hotel maintaining spotless rooms and facilities. The vibrant atmosphere, buoyed by live music and contemporary decor, adds to the hotel's charm, although certain areas could benefit from updates. Additionally, its prime location is celebrated for providing convenient access to local attractions and transit.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Professional
Amenities
Comprehensive
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
3,538Reviews11Q+A100Room tips
Traveller rating
  • 2,451
  • 803
  • 202
  • 55
  • 27
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
thsen123 wrote a review Apr 10
Skanderborg, Denmark9 contributions1 helpful vote
We had a Nice stay until we had to settle our bill. The Hotel had reserved the full amount on my credit card and I paid directly. Now over 2 weeks after calling and emails the hotel refused to delete the reserved amount. I was told that it will take up too 3-4 weeks! No understanding from the hotel even when presented them with legal actions which I now need to spent time on!!!
Read more
Date of stay: March 2024Trip type: Travelled with family
Room Tip: Only pay in cash and do not give this hotel your credit card information!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
cporath wrote a review Mar 2024
United Kingdom49 contributions57 helpful votes
Has all the 5 star hotel amenities, but at a affordable price. Very good location to reach all sites in Hamburg and easy to access with public transports. Nice Spa, maybe to small gym, and various restaurants. Checkin and checkout very quick.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
MIKE s wrote a review Feb 2024
1 contribution
The room was good but definitely not a 5 star, mini bar empty almost breakfast exceptional but lounge very bad experience…i went one time arround 7pm and the cakes finished, waitress no polite no speak English to communicate and the behaviour of the ladies not the correct for the hotel….Definitely no compaire to other 5 star hotels I stayed in Hamburg in the past….lunch expensive and the cheasar salad not at all a salad i was expecting…
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ben T wrote a review Jan 2024
2 contributions
This is the first tripadvisor review I have ever given. I am compelled to review as I’ve never had worse treatment than at this hotel. I have titanium status with ‘I prefer’ which should entitle me to a number of benefits inc room upgrades, welcome gift etc etc Hotel grand Elysée would not acknowledge my titanium status. I was provided the most basic room and no titanium perks. I immediately mentioned my titanium status and I was met with a puzzled face and I showed the member of staff my status on my phone and the email that I had confirming that my status was linked to my stay at hotel Grand Elysée. Rather than accept this as sufficient the member of staff asked that I forward the email for her to investigate, and that she would call my room or personal number to resolve. I received no call that evening. I went back to reception the next morning to explain the situation. I was asked to forward the email again and provide my details again and was promised that management would be in touch. Again I did not receive any further correspondence. I went back to reception a third time and was again asked to forward the email and provide details (despite me showing the status again on my phone!) I’m not sure why the hotel could not honour the perks and then perform their own investigations if they had any doubt as to my status. Needless to say I was assured that this time management would definitely be in touch. Alas, I did not hear from the hotel again. All in all, it was awful treatment from a supposed 5 start hotel. I would strongly suggest that this hotel should be avoided.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Richard B wrote a review Jan 2024
2 contributions
I didn’t choose this hotel, but I was pleasantly surprised how good it was and I would not hesitate to recommend it to any of my family and friends. My room was very clean, well appointed, the breakfast was good and overall I thought the hotel represented decent value.
Read more
Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Casper I wrote a review Jan 2024
Denmark17 contributions6 helpful votes
Always a go-to hotel and always high class. Service from arrival to departure is top notch and the rooms are of a standard of their own. Fantastic comfort and quiet. Spa and fitness are great additions and the several restaurants offer something for eveyrone. Great for business as well as pleasure and awesome experience for kids as well.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Freddy T wrote a review Jan 2024
Winchester, United Kingdom8 contributions2 helpful votes
I've been to the Elysee plenty of times over the last two decades. Returning to Hamburg last month for a couple of days I am outright disappointed by the hotel. Nothing wrong with the location, which is just a short walk from the city. However, the way the staff treated us was not welcoming at all. The rooms, interior, lobby, bar and restaurants have now reached a point where they should be improved massively for the level of luxury the hotel wants to be known for. No bathtub in a king room is probably an acceptable standard in these days, for me it is the reason to look for another hotel. Main speciality restaurant Piazza Romana is all right but nothing on the menu that you cannot eat in any average Italian restaurant, the service is not in any way remarkable. SPA is very small and looks outdated. Overall, this is an average hotel and gives me no particular reason to return.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Many people who are not hotel guests are using pool/SPA. Very annoying
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Y1520UCmail wrote a review Jan 2024
Spain3 contributions
lovely hotel placed central in hamborg bear centre og nature very pretty roms and good service at dinner and in the bars pretty view from the rooms and clean inside the hotel nice that we could charge the car in p house
Read more
Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
art2024 wrote a review Jan 2024
1 contribution
Nice hotel (location, rooms, sleep quality, food and services), professional staffs with smile :). everything was excellent. Thanks to Grand Elysee for this time and see you next time. Happy New Year guys! Regards!
Read more
Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Charlie E Uk 26250 wrote a review Dec 2023
Perth, United Kingdom34 contributions42 helpful votes
Booked up for Christmas fairly last minute and we had a great time. The hotel is more than we expected. Very informal cafe area where the staff were on the whole great. The Christmas lunch at the Brassiere was delicious. The room is clean, luxurious and modern. Breakfast offered a wide selection of foods with eggs made up to order. If you’re going to Hamburg this is a very Central and good option.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Hamburg area.
PRICE RANGE
C$320 - C$447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand elysee hamburg, hotel grand elysee
LOCATION
GermanyHamburgRotherbaum / Eimsbüttel
NUMBER OF ROOMS
510
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Grand Elysee Hotel Hamburg - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Grand Elysee Hotel Hamburg
What are some of the property amenities at Grand Elysee Hotel Hamburg?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Elysee Hotel Hamburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Elysee Hotel Hamburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Elysee Hotel Hamburg?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
Are there opportunities to exercise at Grand Elysee Hotel Hamburg?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Elysee Hotel Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Elysee Hotel Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Elysee Hotel Hamburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Elysee Hotel Hamburg?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Does Grand Elysee Hotel Hamburg have any great views?
Yes, guests often enjoy the city view available here.
Is Grand Elysee Hotel Hamburg accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.