We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

IntercityHotel Hamburg-Altona

Paul-Nevermann-Platz 17, 22765 Hamburg Germany
Lowest prices for your stay
View deal
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (44)
Room & Suite (27)
Dining (8)


#87 of 339 hotels in Hamburg
Travellers' Choice
The InterCityHotel Hamburg-Altona is located next to the ICE station of the same name, Hamburg Altona, in the very heart of the city. The Hamburg city centre is only 4 km away and can be easily reached by the S-Bahn (city railway). The exhibition grounds are located only 3.5 Km away from the hotel. Positioned between the theatre, musical stages, the exhibition grounds and the harbour, the InterCityHotel provides the ideal starting point for business, scene and culture. Experience Hamburg's city mix of state opera, shopping paradise, museums and variety theatres. With the FreeCityTicket we offer our guests the possibility of using local public transport in Hamburg and the HADAG Elbe ferries free of extra charge. In your overnight stay in Hamburg-Altona you will find 133 comfortable air-conditioned rooms with a pleasant ambience for a relaxed period of time. In addition, there are 4 air-conditioned conference rooms with daylight illumination and modern multimedia conference technology. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s.
Read more
Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Banquet room
Baggage storage
24-hour front desk
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Soundproof rooms
Air conditioning
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, German


Full view
100Great for walkers
Grade: 100 out of 100
84Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
339Reviews2Q+A16Room tips
Traveller rating
  • 80
  • 162
  • 77
  • 10
  • 10
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Bruno de Brito wrote a review Jul. 2020
Munich, Germany250 contributions34 helpful votes
I have Bern too many Hotels worldwide but such a bad receptionist service I have never ever seen. They seems to be always in a bad mood and no matter if you are gentle or not they behave in a very arrogant way. Rooms are close to Central Station and one loud because of people, second for the trains coming backs and forwards. In compare to other Intercity Hotels this one have a very low standard and for sure for the same money u can get anything miles better than what you will get there. Also some very strange people like beggars or drug addicted stay round the corner of it. In an all if you can avoid staying there.
Read more
Date of stay: July 2020Trip type: Travelled on business
Response from Michael Nöske, Sonstige at IntercityHotel Hamburg-Altona
Responded Jul. 25, 2020
Dear guest, thank you for your review. A big goal at the IntercityHotel Hamburg-Altona is to provide an excellent service. It is really not our intention that you have received such an impression otherwise we get positive feedback for the friendliness in our house. Kind Regards from Hamburg Michael Nöske Hotel manager
Read more
PR Vagabond wrote a review Jan. 2020
San Juan, Puerto Rico95 contributions62 helpful votes
Hotel lobby and rooms are nicer than what you would expect for the price. The rooms, as most hotel rooms in Hamburg, are not large or luxurious - but they are more than sufficient, with good beds, everything is very well maintained. Decent cable TV, excellent but a bit pricey breakfast buffet (more food options than what you would expect along with some local specialties like herring salad), and best of all, your Intercity room card is also your free ticket to the entire public transportation system, trains, subways, river boats and buses. Public transportation does not use turn styles, its an honor system with spot checks, so you will always have a valid ticket on hand if checked. 4 minutes down a pedestrian street is the Mercado Mall, which has high quality food offerings in a fancy food court setting, from Sushi to Indonesian to Italian, and so on. The neighborhood is full of small specialty shops. I have stayed in this hotel more than a dozen times over the last fifteen years - it is one of the best hotel choices in Hamburg if you want to stay within the $100 a night range, and it is located in the very cool and diverse Altona/Ottensen area of the city. You will not be disappointed.
Read more
Date of stay: August 2019
Room Tip: Rooms to the street may have less noise, other rooms face train tracks, but windows soundproof.
See more room tips
3 Helpful votes
Response from Inspire10812304594, Manager at IntercityHotel Hamburg-Altona
Responded Jan. 26, 2020
Dear Jens, thank you for your kind review. We are looking forward to welcoming you again. Kind regards from Hamburg Michael Nöske Hotelmanager
Read more
check in wrote a review Jan. 2020
Germany8 contributions10 helpful votes
Excellent for staying overnight . Close to shopping and dinning areas Maybe a 2nd pillow would be helpful . Reception were always to busy to ask. Bottle of water was a nice touch. Very firm bed. A walk in hotel and no card used for the lift so no security.
Read more
Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
Response from Inspire10812304594, Manager at IntercityHotel Hamburg-Altona
Responded Jan. 17, 2020
Dear guest, thank you for your kind review. We are looking forward to welcoming you again. Kind Regards from Hamburg Michael Nöske Hotelmanager
Read more
642bj wrote a review Dec. 2019
1 contribution
Great location next to the train and bus station. Great room prices as well as staff service. Only inconvenient thing was my windows faced the train tracks which wasn't too loud but something you have to consider. But given the convenience, it was worth it. Helpful staff and I don't know if its standard practice to give a city bus ticket, but it was excellent and only added to the convenience. I would certainly recommend this hotel and stay there again. Its pretty good!
Read more
Review collected in partnership with this hotel
Date of stay: December 2019
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for the one not facing the train tracks.
See more room tips
Mobile647760 wrote a review Jul. 2019
1 contribution
The staff seemed to have a much better attitude towards us having a conversation and enjoying ourselves. The manager on the other hand seemed to have a problem with English as we was not the loudest. Again remainder staff where great
Read more
Review collected in partnership with this hotel
Date of stay: July 2019
Sleep Quality
Trip type: Travelled with friends
US$90 - US$151 (Based on Average Rates for a Standard Room)
intercity hotel hamburg
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about IntercityHotel Hamburg-Altona
Which popular attractions are close to IntercityHotel Hamburg-Altona?
Nearby attractions include Altonaer Theater (0.5 km), Stuhlmannbrunnen (0.3 km), and Bahnhof Altona (0.07 km).
What are some of the property amenities at IntercityHotel Hamburg-Altona?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at IntercityHotel Hamburg-Altona?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at IntercityHotel Hamburg-Altona?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at IntercityHotel Hamburg-Altona?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to IntercityHotel Hamburg-Altona?
Conveniently located restaurants include Billy the Butcher, Koz Urfa, and Cafe Bar Knuth.
Are any cleaning services offered at IntercityHotel Hamburg-Altona?
Yes, dry cleaning and laundry service are offered to guests.
Does IntercityHotel Hamburg-Altona offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at IntercityHotel Hamburg-Altona?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to IntercityHotel Hamburg-Altona?
Many travellers enjoy visiting Alter Elbtunnel (2.1 km), St Nikolai Memorial (3.6 km), and Polizeikommissariat 15 Davidwache (1.8 km).
Is IntercityHotel Hamburg-Altona accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.