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Novum Select Hotel Hamburg Nord

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Novum Select Hotel Hamburg Nord
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239 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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S Wales
Reviewed 2 weeks ago

This Hotel was a Park Inn when I originally booked it, I would not have chosen to stay in a Novum Hotel. When I checked in I asked them if my Club Carlson membership number was in the system only to be told "we're no longer a Park Inn property". I told them I booked a Park Inn to get...

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1Thank Welshtorchy
Bruton, United Kingdom
Reviewed 4 weeks ago via mobile

Situated a fair way from the city centre, however this is probably reflected in the price. Overall a pleasant stay with nice clean rooms and facilities. On the night of my stay there was a sales demonstration in the foyer which made the bar area very congested.

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Thank CWTrims
Norfolk
Reviewed 4 weeks ago via mobile

Stayed here one night for airport stopover. A booking website said it was 3km from airport so I was expecting shuttle bus or similar. There were none and distance was more like 10 km so taxi fare was 22 Euro????? Probably would not have booked if I had known. Hotel itself was clean and staff were friendly and helpful. I...

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Thank JTB_MIB
Reviewed 4 weeks ago via mobile

The superior room is good, and spacious, and while there is no room service the restaurant food is excellent. The reception staff are friendly and helpful as are the restaurant staff. However if you have work at night, as I do, not getting to sleep before 3am; or clubbing, concerts or anything else avoid this hotel like the plague. As...

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Thank Johnathan G
CarlsonRezidor, Customer Care at Novum Select Hotel Hamburg Nord, responded to this review

Dear Jonathan, Thank you for your review. We are delighted you liked your room, the food in the restaurant, and the staff during your stay. We understand how important a quiet environment is and apologize your stay was disturbed by noise from outside the hotel. We are also sorry to hear about the disappointing service from the housekeeping staff. We...

Baden, Switzerland
Reviewed 15 January 2017

This hotel is just off A7 and we used it as pit stop on the way to Copenhagen. The hotel itself is located in a quiet residential area. The property is ok for a night, the room had a slightly stale smell. The breakfast is also just ok, standard fare. The staff is however very helpful. The city centre is...

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Thank Deepu S
Hotelmanagement_13, Rooms Division Manager at Novum Select Hotel Hamburg Nord, responded to this review

Dear guest, Thank you for choosing our destination as stop-over. Quiet nice to read that you can recommend our hotel based on the location next to the motorway, the helpful staff... Now, we hope to be your host on the next way through Hamburg. Best regards, Olaf Kusch Rooms Division Manager

Reviewed 22 November 2016 via mobile

nice stay in park Inn with family. It was our first stay in this hotel but it was great. Nice staff helpful . Breakfast really great. I love this hotel. In future if I will come in hamburge I would like to stay in this hotel

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Thank Jatinder S
Hotelmanagement_13, Rooms Division Manager at Novum Select Hotel Hamburg Nord, responded to this review

Dear guest, Foremost, we have to thank you for your business. Furthermore, we would like to say thank you for spending you time to rate your stay. All the reviews really help us to improve our services and make your stay more and more comfortable. We are happy to be informed that you can recommend our destination and services. See...

Reviewed 24 October 2016

We stayed here for one night on the way to Frankfurt, and I was disappointed with almost every aspect below standard. We stayed with 2 children, and booked for a family of 4, but there were only 3 beds in the room, and there was additional charges for an extra bed, even though we had booked for 4 people. The...

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Thank Chet K
Hotelmanagement_13, Rooms Division Manager at Novum Select Hotel Hamburg Nord, responded to this review

Dear traveler, At first, we would like to apologize for all inconveniences during your stay. We have already communicated your review to all team member for improving our services. It is our first and highest priority to say goodbye with a smile in your face and the result to greet you again. Be sure, that we will use your words...

Reviewed 7 September 2016

I have stayed 1 night with my 2 kids (9, 11). The staff was very friendly and helpful, the room was clean and ideal for a family of 3. I was especially impressed by the espresso machine (in the room)! The only thing what was disturbing is the fact that the hotel is not reachable by public transport - and...

Review collected in partnership with Park Inn by Radisson Hotels
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Thank 99jessieb
Hotelmanagement_13, Front Office Manager at Novum Select Hotel Hamburg Nord, responded to this review

Dear guest, thank you very much for your review and your stay in the Park Inn by Radisson Hamburg Nord. In all our rooms we offer a coffee maker for free use. by puplic transport you can reach the hotel within 40 minutes from the main station. Kind regards The team of the Park Inn by Radisson Hamburg Nord

Reviewed 30 August 2016 via mobile

Old hotel with dirty bathroom. Air conditioner with hot air and horrible wifi connection. Screaming kids running on the hallway. And also you can hear other people making love. If you really have to stay here, good luck. 오래돼고 더러운 호텔에 작동 안되는 에어컨과 있으나마나한 와이파이 그리고 방음이 전혀안돼는 객실에 복도소리가 다 들리는데 미치는줄 알았습니다

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Thank habin l
Hotelmanagement_13, Rooms Division Manager at Novum Select Hotel Hamburg Nord, responded to this review

Dear guest, At first, let me say that we are wondered about your headline. We really hope that you could also visit all the points of interest in Hamburg. Our hotel stands for multi-culture hospitality and welcomes business and leisure travelers as well as families. Please apologize that we have not met your expectations. All the best, Olaf Kusch

Herning, Denmark
Reviewed 2 August 2016 via mobile

Better than I expected. A bit an assuming from the exterior but was pleasantly surprised how nice it was inside. Service was pleasant also. Overall it was a pleasant stay. They had a stay - park - shuttle - fly package which was reasonable, had I known ahead of time I would have taken advantage. Free parking and close to...

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Thank Ruel D
Hotelmanagement_13, Front Office Manager at Novum Select Hotel Hamburg Nord, responded to this review

Dear guest, thank you very much for telling us your impressions of your stay in the Park Inn by Radisson Hamburg Nord. We are looking forward to welcome you again, if your plane is again leaving from Hamburg. Kind regards The team of the Park Inn by Radisson Hamburg Nord

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome at home - at the Novum Select Hotel Hamburg Nord. The central location not far from the fair Hamburg-Schnelsen enables both the business and the private traveler to reach all destinations in Hamburg quickly and easily. The Novum Select Hotel Hamburg Nord is comfortable and contemporary. Functional rooms in various categories, free Wi-Fi and an extensive breakfast buffet await every visitor. Our low-cost meetings will inspire you.rooms. ... more   less 

Additional Information about Novum Select Hotel Hamburg Nord

Address: Oldesloer Str. 166, 22457 Hamburg, Germany (Formerly Park Inn by Radisson Hamburg Nord)
Region: Germany > Hamburg > Eimsbüttel
Price Range: $114 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novum Select Hotel Hamburg Nord 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Park Inn Hamburg
Hamburg Park Inn
Hotel Style:
#69 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Novum Select Hotel Hamburg Nord staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms”
Welshtorchy, 7 Apr 2017 | Read review
“higher floors so you could have a better view of the surroundings.”
Rebby2014, 28 Jul 2016 | Read review
“No preference as the entire facility is quiet and very comfortable.”
MichaelHM, 22 Jul 2016 | Read review
“I would rather choose other hotel next time close to site, as this one was out of siy but very noisy”
evat743, 13 Jan 2016 | Read review
“Choose another hotel!”
kikkutavnoreg, 24 Jul 2014 | Read review
5 of 5