We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Hamburg am Volkspark

Save
Share
Albert-Einstein-Ring 2, 22761 Hamburg Germany
Expedia.com
eDreams
Travelocity
Orbitz.com
Priceline
Booking.com
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (96)
Room & Suite (41)
Dining (7)

About

#92 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
Perfect location. Directly at the public park in the western part of Hamburg situated, the 4-star hotel is the closest hotel to HSV stadium and the Concert Event Arena. It invites business, sports and event enthusiasts a countless activities. There are also excellent transport links Highway, downtown and HafenCity. Sufficient parking spaces are located directly at the hotel. 140 welcoming rooms, a restaurant and bar, as well as events are 3 air-conditioned conference rooms that can accommodate up to 120 people. A leisure area with sauna and a small heated pool (4m x 4m) add to the convenience of the hotel. 1 child up to 15 years in parents' room free of charge (subject to availability) Free internet is available throughout the hotel.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Baggage storage
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Meeting rooms
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, German

Location

Full view
50Car recommended
Grade: 50 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
828Reviews2Q+A14Room tips
Traveller rating
  • 209
  • 403
  • 161
  • 38
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Marek wrote a review Dec. 2019
Southern Poland, Poland5 contributions7 helpful votes
A good hotel located outside of Hamburg`s City center. Rooms very spacious, well maintained and very clean. Great, very helpful staff that respects status customers. Very tasty and varied breakfast with a lot of different dishes.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from CorneliaSpiller, General Manager at Mercure Hotel Hamburg am Volkspark
Responded Jan. 2, 2020
Liebe 594mareke, vielen Dank, dass Sie sich die Zeit genommen haben, um uns eine Bewertung zu kommen zu lassen. Es freut mich sehr, dass Sie sich bei uns wohlgefühlt haben und das wir Sie mit unserem guten Standard und Gastfreundschaft überzeugen konnten. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen und wünschen Ihnen ein frohes neues Jahr. Herzliche Grüße aus Hamburg Cornelia Spiller Hoteldirektorin
Read more
Marcel d wrote a review Nov. 2019
Gdansk, Poland4 contributions1 helpful vote
Unfortunately I was not recognized as an gold member upon arrival and did not receive the usual benefits. This made me decide to have a nice cold beer and food in an other restaurant in the near vicinity. The hotel is nice and the breakfast was good.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from CorneliaSpiller, General Manager at Mercure Hotel Hamburg am Volkspark
Responded Nov. 18, 2019
Lieber Marceld1200, herzlichen Dank für Ihre Bewertung und die Zeit, die Sie sich genommen haben, um uns von Ihren Eindrücken zu berichten. Mit Bedauern mussten wir Ihrem Kommentar entnehmen, dass Sie nicht als Goldmitglied anerkannt wurden und wir somit Ihren Ansprüchen an den Hotelaufenthalt nicht entsprachen. Sie können sicher sein, dass wir uns Ihre wertvollen Hinweise zu Herzen nehmen und dazu mit der betroffenen Abteilung im Gespräch waren. Wir haben Ihren Punkt mit den Mitarbeitern bereits eingehend besprochen und werden dafür Sorge tragen, dass sich ähnliche Vorkommnisse in Zukunft nicht wiederholen. Wir würden uns sehr freuen, wenn Sie uns nochmals Gelegenheit geben, Sie von der Qualität unseres Hotels überzeugen zu können und verbleiben mit nochmaligem Dank für Ihre Mühe. Mit herzlichen Grüßen aus Hamburg Cornelia Spiller Hoteldirektorin
Read more
PaulMS wrote a review Nov. 2019
Munich, Germany159 contributions71 helpful votes
A normal business hotel: clean, good breakfast and quiet. Not so many extras, but for a night or two you don't need them either. Nothing fancy, but nothing to complain either. If you're you're looking for a hotel in the area, it's a good place, otherwise a bit further away from the center.
Read more
Date of stay: November 2019Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from CorneliaSpiller, General Manager at Mercure Hotel Hamburg am Volkspark
Responded Nov. 12, 2019
Dear Paul MS, thank you for the rating and the time invested. We are very pleased that we have been able to convince you of our good service and hospitality and we hope that we can welcome you back soon. Best regards from Hamburg Cornelia Spiller Hotel Director
Read more
anassL2499KJ wrote a review Oct. 2019
1 contribution
No fitness, no pool, far from the city. Average room. Good bad. It does not really deserve four stars. 135 euros for a basic hotel. The team was professional and helpful. The breakfast was good with good choice.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from CorneliaSpiller, General Manager at Mercure Hotel Hamburg am Volkspark
Responded Oct. 16, 2019
Dear Mercure Guest, we thank you very much for taking the time to write to us after your stay. Unfortunately, your expectations have not met our services, but we would like to thank you for your comment. I am very pleased that especially my team and the breakfast you could convince positive. We would be glad if we could welcome you again. Best regards from Hamburg Cornelia Spiller Hotel Director
Read more
krautland wrote a review Oct. 2019
Shanghai, China136 contributions79 helpful votes
Staff and lobby facilities are great. No complaints there. But the rooms are small and the bedding is cheap. I sadly cannot say that I slept well here. But the internet is free and fast, the location is good and if you are just in town for a night it's acceptable.
Read more
Date of stay: September 2019
Value
Rooms
Service
Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from CorneliaSpiller, General Manager at Mercure Hotel Hamburg am Volkspark
Responded Oct. 16, 2019
Dear Mercure Guest Thank you very much for taking the time to visit us and to get a rating. We are very pleased that we were able to convince you of our good service and hospitality and would be glad if we could welcome you back soon. Greetings from Hamburg Cornelia Spiller Hotel Director
Read more
Previous
PRICE RANGE
US$71 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel hamburg, hamburg novotel
LOCATION
GermanyHamburgBahrenfeld
NUMBER OF ROOMS
140
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mercure Hotel Hamburg am Volkspark
Which popular attractions are close to Mercure Hotel Hamburg am Volkspark?
Nearby attractions include Altonaer Volkspark (0.9 km) and Sulky Lounge (0.3 km).
What are some of the property amenities at Mercure Hotel Hamburg am Volkspark?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Hotel Hamburg am Volkspark?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Mercure Hotel Hamburg am Volkspark?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Hotel Hamburg am Volkspark?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Mercure Hotel Hamburg am Volkspark?
Conveniently located restaurants include Tunici's Restaurant Dubrovnik, L'Europeo, and Bistro Samarkand.
Are any cleaning services offered at Mercure Hotel Hamburg am Volkspark?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Hotel Hamburg am Volkspark?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Hotel Hamburg am Volkspark offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mercure Hotel Hamburg am Volkspark?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Mercure Hotel Hamburg am Volkspark?
Many travellers enjoy visiting Alter Elbtunnel (6.0 km), St Nikolai Memorial (7.3 km), and Polizeikommissariat 15 Davidwache (5.6 km).