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I only partially agree with the reviews of other tripadvisor reviewers - I think this hotel is ideal for all business travellers... I would NOT stay here for sight seeing...
What I liked
- free covered parking (yes really) with large spaces
- automatic doors...More
We came back - as we ‘usually’ do - when we are going for a show in the Arena (now Barchlay Card earlier O2).
Parking at hotel or in basement.
Quick service at reception, nice breakfast ( a little expensive) and pleasant rooms with coffee/...More
Just don't clean the room??? I leftvin the morning at 10:00 am ask to clean, get back at 2:00 PM nothing, get out 4:00 PM, ask again, get back 10:00 PM, nothing.
Looks like they can't work after 10:00 pm, what a shame, don't stay...More
Thank Andre O
Response from CorneliaSpiller, General Manager at Mercure Hotel Hamburg am VolksparkResponded 3 weeks ago
than you very much for taking time to assess our hotel.
I'm really sorry for the happenings you had during your stay.
Please be sure that we talked to our housekeeping team, to avoid such mistakes.
I hope you had a pleasant return...More
This is a really nice hotel, good, clean rooms and excellent service. The rooms are laid out nicely
The breakfast is not included but it is amazing! This is definitely where I would plan to stay in the future.
Booked one night for the Stones concert. Not a lot of choice for 3 adults at this time and expensive due to the concert I assume. Room was spacious but only 2 cups for 3 people and could have been more pillows available. Was particularly...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
US$75 - US$203 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#53 Luxury Hotel in Hamburg
#66 Business Hotel in Hamburg
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from CorneliaSpiller | Property representative |
you can drive from the Airport with the line S1 until Othmarschen and then with the bus line M1 to Trabrennbahn.
So an then you must walk 5 minutes.
With kind regards
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"Close to the nearest take-away, if you can find one"