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Radisson Blu Hotel, Hamburg

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Marseiller Strasse 2, 20355 Hamburg Germany
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Traveller (1057)
Room & Suite (438)
Dining (24)

About

#67 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The stylish Radisson Blu Hotel in Hamburg is located only a short walk from the buzzing inner city. The CCH Congress Center is adjacent to the hotel, which is convenient for business travelers and those who wish to stay comfortably in close proximity to their conference or event. The hotel’s location is perfect regardless of whether you are visiting for business or leisure as many sights and attractions that appeal to the whole family are reachable by foot. The Radisson Blu Hotel, Hamburg offers 556 modern rooms and suites in unique natural, urban and New York Mansion styles. Take advantage of thoughtful amenities such as an individually controlled air conditioning, flatscreen TVs, hair dryer, iron and ironing board. The inclusive wi-fi and high-speed internet access can be used throughout the hotel. Savor delicious Italian dishes at our in-house Filini Restaurant and visit the Filini Bar for a relaxed atmosphere, serving your favorite drinks in a stylish lounge setting. Hamburg's highest wine bar, Weinbar 26, is open throughout the year.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid public parking on-site
Car park
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Refrigerator
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, German
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
48Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
2,940Reviews17Q+A100Room tips
Traveller rating
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Popular mentions
PerGustav E wrote a review Mar. 2021
3 contributions
Stayed in the hotel for a couple of nights recently. Breakfast was good. The day-shift girls in the reception were very friendly and service minded. The night-shift men were the opposite, when checking in late in the evening they guy didn't say welcome or good evening, he just stared at us under silence like we were a burden to him, we had to ask him if he needed our passports - stupid of me perhaps but I asked him timidly if the sauna was allowed to run despite the Covid situation, he snapped and said "long time ago since the sauna was open" The room was ironically hot like a sauna and despite putting the thermostat on cool nothing changed and the heat persisted - we opened the window to cool off the room but that was not a long-term solution because right outside the hotel the rail tracks are frequented like every 5 minutes and this noice was unbearable. First day our room was not cleaned or beds made - went down to the reception around 6/7pm (could not notify the staff earlier due to a business meeting) the night-shift guy laconically said "we can give you some new towels" but no excuse or saying he was sorry, I even had to insist that he should make a note of it. The showers take place in a very slippery bath tub, when exiting the bath tub my wife slipped and fell but succeeded to get hold of the towel rack before crashing on the bathroom floor.Somebody will likely break his leg or worse sooner or later. The internet connection was indeed fast but it frequently disconnected, my guess is that after 3 minutes of internet inactivity I had to log on again which was irritating. Between the room and the bathroom there was a superfluous 90 degrees sharp sill of a few centimeters, quite hard to detect day time and impossible to see night time - twice I hit my big toe into it. There was an espresso machine and a water boiler in the hotel room for coffee and tea but only two tiny espresso cups which makes a tea experience unlikely. Most hotel rooms have a minimum of two pillows per bed since some people sleep on two or when reading in the bed its far more comfortable with two pillows - not so in this hotel where the only offer is one oblong and rather flat pillow. In order to save money, I guess, the soap & schampoo bottles fixed on the wall only let go of like a milliliter at a time when pushed so a lot of pushing had to be done. I'm a Radisson Club member and have stayed in numerous Radisson hotels in many different countries, this is my first negative review of a Radisson Hotel.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Don't book a room against the railroad should you want to open the window
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Response from Sandra Moberg, General Manager at Radisson Blu Hotel, Hamburg
Responded Mar. 7, 2021
Dear Mr Per Gustave, First of all, thank you very much for taking the time to inform us of the experiences made at the Radisson Blu Hamburg. Further to your message, I very much regret that your stay did not meet your overall expectations and I am very sorry for the impression you have received. I fully understand your frustration about the lack of service during the night shift and cleanliness in your room and I fully agree that this does not reflect the standards you may expect from us. Please rest assured that I will personally evaluate these incidents with the respective team members as such occurrences are inexcusable and in no way the high service quality, we wish to provide our guests. At the same time, I greatly appreciate your feedback on the breakfast and the friendliness of our day-staff . All guest rooms are right now only cleaned up on request, this service is daily available until 2 pm. The background of this decision is that we as a hotel want to avoid for you, during COVID -19 as many touch points as possible. We are sorry that the information was not given to you at the check-in. As the outside temperature was very low the last week, we preheated the rooms for all our guests, but we apologize that the heat was then too warm in your room. Dear Mr Per Gustave, regrettably I cannot undo the experiences made. However, I would be more than delighted if you gave us another chance to prove that we are indeed better hosts, by accepting my invitation for a complimentary upgrade to one of our junior suites for your next stay. Thank you once again for your truly valuable feedback as this helps us to continuously review our services and to better adjust them to our guests needs. With best regards & stay healthy, Guido Bayley, General Manager and the Radisson Blu Hamburg Team
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Olgi_R wrote a review Dec. 2020
1 contribution
We stayed already several times in Radisson Blu, Hamburg and always enjoyed our stays. Big rooms, very comfortable beds, amazing breakfast buffet and extremely friendly stuff. We will back again for sure.
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Date of stay: September 2020
Value
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Fheral F wrote a review Oct. 2020
2 contributions
Beautiful hotel, good location. Reception friendly Housekeeping staff super good, clean room Good breakfast and restaurant staff was friendly I Will for sure return again because the hotel is near to town Area, just walking distance
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Date of stay: September 2020Trip type: Travelled as a couple
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tokahe wrote a review Oct. 2020
Berlin, Germany96 contributions55 helpful votes
Stayed for two nights, booked a room with a view and breakfast. We are altogether very happy with our stay. The view from the room was absolutely astonishing! Very comfortable beds. The breakfast had everything I could ever ask for. It wasn’t very busy either and the staff working there were very friendly and cleaned the tables rapidly and kept everything top! The wine bar on the 26th floor had a really nice selection of wines. Being from Berlin the prices were a bit shocking to us at first but once we got over the shock it was all good :)! We walked everywhere from the hotel and never used public transport or taxis. We will definitely be back and can warmly recommend this hotel if you visit Hamburg.
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Date of stay: October 2020Trip type: Travelled as a couple
2 Helpful votes
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George H wrote a review Oct. 2020
Switzerland378 contributions252 helpful votes
It's a doddle to get to the hotel from the S-bahn or the U-bahn at Stephanplatz, and costs next to nothing from the airport on the great HVV rail services (less than 3 euros and 20 minutes with one change). The hotel is a giant tower with lovely views over Hamburg. It's within walking distance of the city centre and there's great jogging around the botanic gardens and the various inlets and lakes and canals. Hamburg is a lovely city. The room was quiet, attractively furnished and spacious. The Wifi worked, the lift was clean and breakfast was socially distanced but okay. It has been months since I had a signature hotel full fry up with bacon and sausage and mushrooms and scrambled egg, so I was very happy. There's a wine bar on the 26th floor which is great for a glass of reisling and a bite to eat. The staff were friendly and helpful. The fitness centre is open 24 hour but to meet social distancing rules, you have to get the key from the reception. The rate I paid was really good value and I would return, no problem (although I would request proper milk with the tea service in the room, not powdered).
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Date of stay: October 2020
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PRICE RANGE
US$122 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, hamburg hotel hamburg, radisson hamburg, hamburg radisson
FORMERLY KNOWN AS
Radisson SAS
LOCATION
GermanyHamburgSt. Pauli
NUMBER OF ROOMS
556
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Frequently Asked Questions about Radisson Blu Hotel, Hamburg
Which popular attractions are close to Radisson Blu Hotel, Hamburg?
Nearby attractions include Planten un Blomen (0.3 km), Old Botanical Garden (0.2 km), and Turmbar (0.2 km).
What are some of the property amenities at Radisson Blu Hotel, Hamburg?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Hotel, Hamburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel, Hamburg?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Blu Hotel, Hamburg?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Radisson Blu Hotel, Hamburg?
Conveniently located restaurants include Helo Restaurant, THEOS, and Hamburger Fischerstube.
Are there opportunities to exercise at Radisson Blu Hotel, Hamburg?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Radisson Blu Hotel, Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Hotel, Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Hotel, Hamburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Blu Hotel, Hamburg?
The staff speaks multiple languages, including English and German.