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All reviews business trip piano bar nice hotel central location within walking distance free wifi rooms are large fitness room location is great superior room breakfast was excellent shopping area s bahn alster lake city rathaus german
Located right in the city center, so easy to discover all the highlights of Hamburg. Check-in was fast and friendly, even if we arrived early, we received our room keys without any problems. Rooms are large, clean and offer all services you need. Breakfast was...More
It is has a good site for shopping, central in the heart of Hamburg. Near channals, near harbour, you ccould run/ (or walk) around the lakes. would be nice if they could be somewhat more flexible on service if they want ot be 5 star...More
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Thank Bjørn Inge G
Response from Moritz K, Geschäftsführer at Steigenberger Hotel HamburgResponded 1 week ago
Dear Bjørn Inge G,
first of all we would like to apologize for not answering in Polish.
Furthermore, we thank you for choosing our hotel and for your review.
We are very dissapointed to hear about your inconveniences. It seems that you have had a...More
The hotel has an excellent location next to the best shopping area with some good restaurants in the area as well.
I stayed for a short night - the room was large and spacious. It has all modern amenities, but a coffee machine or small...More
Response from Moritz K, Geschäftsführer at Steigenberger Hotel HamburgResponded 2 weeks ago
thank you very much for choosing our hotel and for your review.
We are happy to read that you enjoyed your room size and the quick and friendly service during your check in process.
It would be the greatest pleasure to welcome you...More
I have stayed in this hotel on-and-off the past 20 years. Near all the top-end shops, with friendly staff and a nice and quiet courtyard area.
The rooms are a good size, however, the rooms are beginning to look a bit tired.
We experienced a...More
Marked down from 5 starts to two because of bar staff behaviour!
A group of 10 of us stayed here last weekend for a weekend tourism trip to Hamburg. The hotel reception staff were very helpful and pleasant, great rooms and the location si brilliant...More
Thank Malcolm A
Response from Moritz K, Inhaber at Steigenberger Hotel HamburgResponded 3 weeks ago
Dear Malcolm A,
thank you very much for choosing our hotel and the time you took to write your review.
We are very sad to hear about your inconveniences and we would like to apologize for them. This is not the level of service we...More
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 …Moregenerously sized rooms and suites offer the comfort that is expected by travellers. The Day Spa with a panoramic sauna, steam baths and relax lounge take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. Rree Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.