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Steigenberger Hotel Hamburg

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#44 of 320 Hotels in Hamburg
Certificate of Excellence
GreenLeadersBronze level
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Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
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1,687 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Stavanger, Norway
Reviewed 5 days ago NEW

The Brand Steigenberger indicates proper quality in all aspects. This is also well implemented in the nice hotel centrally placed on Heiligengeistbrücke. Efficient and friendly receptionists, well maintained and clean rooms, and sufficient facilities like spa etc. The staff was remarkable in their discrete and professional service. Just make sure you Get your breakfast table within the breakfast salon, and...

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Helpful?
Thank Eli473
Vihti Finland
Reviewed 5 days ago NEW

One night for business. Perhaps not a 5 start hotel any longer but the very friendly staff assured that the stay was very much to a high standard. The hotel is very centrally located and optimal for that reason.

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Thank Mikko E
Brussels, Belgium
Reviewed 1 week ago NEW

Well located hotel in Hamburg.The staff is generally very friendly. The cocktails in the bar are good as well as the breakfast.Only thing is the Spa that I thought is more elaborated, was even a little disappointed about the Spa offer.

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Thank 542jasmini
Aarhus C
Reviewed 1 week ago NEW

The hotel was very clean but the hotel was very worn down. In the restaurant there where not enough staff. People had to wait for breakfast - even though they open an other room where we had to go and call for the staff. And to much noise in the hotel.

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Thank mortenbs
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear guest, thank you very much for your review! We would like to apologise, that you wasn´t satisfied during your stay. We ensure that your experiences are not up to our standards. Regarding your interior criticism, we are happy to inform you about our latest renovation plans. We are looking forward to welcoming you again soon! Kind regards from Hamburg...

Hornbæk
Reviewed 1 week ago

Use this hotel for my bi-weekly business trip. Very good location and friendly staff. Rooms are slightly old and A/C is noisy (have to turn it off during the night, which then leads to a very warm room!), but besides that a very good accomodation on a great location!

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Thank larsj210
Tornby, Denmark
Reviewed 2 weeks ago

Steigenberger Hotel Hamburg has ended up being our "home-away-from-home" whenever we go to Hamburg. This year we have stayed here twice. That must be a recommendation in itself. The location is just excellent and the fact that there is parking in the basement is a real asset (even though it is not cheap). We stayed 3 nights for our now...

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Thank S-ELinna
Utrecht
Reviewed 2 weeks ago

the hotel has outstanding conditions and we appreciated the music in the bathroom, extra relaxation point. Location is within walking distance from center in the Old Town, but also from the banks of Elbe.

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Thank A8112KPpatriciab
Viborg
Reviewed 3 weeks ago

Staff is competent, friendly and very service minded. The hotel is located at The Neuer Wall close to the Town Hall. The hotel is very clean and easy to stay at. The New Year arrangement was excellent and well organized.

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Thank carsten20172017
Moscow
Reviewed 4 weeks ago

Excellent hotel, one of the best in Hamburg, very good location, friendly and helpfull staff, very clean, good and variety breakfast and I was satisfied with everything at the hotel, highly recommend to stay there.

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1Thank 296igorg
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear 296igorg, Your kind words and your kind recommensation to stay with us are a wonderful Chrismas present for all of us over here in Hamburg. Thank you for being our guest - we are looking forward to your next stay with us. Stay in touch, Kind regards from Hamburg Bernd A. Zängle General Manager Steigenberger Hotel Hamburg

Miuret
Reviewed 4 weeks ago

Centrally located (I was finally able to explore city centre), charming & helpful staff, very comfortable room, view on a square with Christmas market. I will reserve there again for my upcoming business trips.

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Thank hsurvi_870015
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear Guest, We are so much looking forward to welcoming you back - thank you very much for your recommendation and for taking the time to write this review. Kind regards, Bernd A. Zängle General Manager Steigenberger Hotel Hamburg

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Day Spa with a panoramic sauna, steam baths and relax lounge take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. Rree Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Price Range: $157 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Hotel Style:
#10 Green Hotel in Hamburg
#19 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#32 Family Hotel in Hamburg
#36 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Hamburg staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher room and ask for ones with full lake view. Spa is on the fifth floor.”
 of 5 bubbles savioc2016, 11 Sep 2016 | Read review
“Towards the river.”
 of 5 bubbles mrsorso, 11 Aug 2016 | Read review
“Higher floors have less noise. Try parking somewhere else.”
 of 5 bubbles gogaros, 7 Aug 2016 | Read review
“canal view rooms provide an excellent view”
 of 5 bubbles R8904NDmonicac, 29 Jul 2016 | Read review
“The canal rooms have a great view and are quiet during the night.”
 of 5 bubbles Sky61, 27 Jun 2016 | Read review
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