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    Steigenberger Hotel Hamburg

    Heiligengeistbruecke 4, 20459 Hamburg, Germany
    011 49 40 40110268
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    2017-12-24 2017-12-25
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     4 people are viewing this hotel
    US$168
    US$162
    SAVE US$6
    US$167
    US$167
    Traveller (438)
    Room & Suite (431)
    Dining (109)
    Overview
    • Excellent37%
    • Very good45%
    • Average14%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “business trip” (33 reviews)
    “neuer wall” (8 reviews)
    “piano bar” (9 reviews)
    Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,371)
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    1 - 5 of 498 reviews

    Reviewed 4 days ago

    I recommend this hotel, once the hot water issue in the bathrooms is fixed! Good location, great staff, only problem was the hot water issue. Hopefully this will be solved soon. Everything else is perfect.More

    Review collected in partnership with this hotel
    Thank 313agnesb
    Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 2 days ago

    Dear Agnes, Thank you very much for choosing our hotel and for your review. We are very happy to hear about your satisfaction regarding to our service quality! Our team will give their best to solve the problem mit der hot water regulation. For us...More

    Reviewed 1 week ago

    Stayed at several hotels in Hamburg. All nice hotels. This is one of them. Some hotels - especially the smaller ones - offer a special atmosphere. A place where you want to hang out during your stay. Others offer great facilities like super breakfast and...More

    Thank Hans2840
    Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

    Dear Hans, Thank you very much for choosing our hotel and for your great review. We are happy to hear about your satisfaction because of our central location and that you enjoyed our service quality. For us as hoteliers with passion, guestsatisfaction is the most...More

    Reviewed 1 week ago

    Hotel room is very out dated, price quality is not oke, no kingsize bed (as advert). Also when se went to the restaurant there was no space for hotel quests... very strange. TV was of bad quality and bath room as well.More

    Review collected in partnership with this hotel
    Thank 395mikeyb
    Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

    Dear guest, thank you very much for choosing our hotel and for your review. We are very sad to hear about your inconveniences and we really would like to apologize for them. We will discuss your points of concerne with our team, to avoid such...More

    Reviewed 2 weeks ago

    Our stay in Steigenberger hamburg in November 2017. It was not the experience we were hoping for. We had higher expectations from your hotel and we were disappointed with the low quality service we have seen.More

    Review collected in partnership with this hotel
    Thank 389tariqa
    Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

    Dear guest, Thank you very much for choosing our hotel and for your review. We are very sad to hear about your inconveniences and we really would like to apologize for them. We will discuss your points of concerne with our team, to avoid such...More

    Reviewed 2 weeks ago

    1. The air conditioning was too loud. 2. The room was too cold. 3. Bbathroom was very dated. 4. No 5 star Level! So I would not recommend this Hotel. The staff at the front desk and other areas were friendly. The management has to...More

    Review collected in partnership with this hotel
    Thank 321bach
    Response from Bernd Z, General Manager at Steigenberger Hotel HamburgResponded 2 weeks ago

    Dear guest, Thank you very much for choosing our hotel and for your review. We are very happy to hear about your satisfaction because of our service quality and hospitality. On the other side, we are very sad to learn about your inconveniences and we...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$146 - US$341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Green Hotel in Hamburg
    • #15 Family Hotel in Hamburg
    • #18 Spa Hotel in Hamburg
    • #31 Romantic Hotel in Hamburg
    • #33 Luxury Hotel in Hamburg
    • #40 Business Hotel in Hamburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 233
    • Reservation Options
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    • Location
    • Germany >
    • Hamburg >
    • Neustadt
    • Also Known As
    • Steigenberger Hamburg Hotel Hamburg ,
    • Hamburg Steigenberger Hotel
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    Traveller (438)
    Room & Suite (431)
    Dining (109)
    Pool & Beach (20)
    Hotel & Grounds (275)
    Bathroom (41)
    Nearby
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    Ask a question
    Questions & Answers
    Karrie H
    14 April 2017|
    AnswerShow all 4 answers
    Response from Aileen3 | Reviewed this property |
    Sorry can't help ....we didn't turn the telly on.
    1
    Vote
    ninabooth
    19 February 2017|
    AnswerShow all 5 answers
    Response from Moritz K | Property representative |
    Dear guest, all of our rooms are equipped with hair dryers! We are looking forward to welcoming you!
    0
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    David C
    11 February 2017|
    AnswerShow all 3 answers
    Response from Moritz K | Property representative |
    Dear guest, thank you for your kind request! We offer free wifi up to 256 KB/s. We are looking forward to welcoming you soon! Best regards STEIGENBERGER HOTEL HAMBURG
    1
    Vote
    Google Translation
    Room Tips
    "High floors for good viws"
    Read review
    "Ask for a room with a proper aircon and a new bed"
    Read review
    "The canal and city rooms are a premium, but the rear rooms are quieter."
    Read review
    "Canal view is lovely"
    Read review
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