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Steigenberger Hotel Hamburg

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#42 of 318 Hotels in Hamburg
Certificate of Excellence
GreenLeadersBronze level
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Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
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1,899 Reviews from our TripAdvisor Community

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Showing 410: English reviews
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Miami
Reviewed 2 weeks ago

For 12 years we have used this hotel, and I hope to use it for another 12 ...staff is like family and the hotel is like the home away from home, but if the a/c issues are not resolved we will be looking for a "new home"...true shame as the service and staff are beyond fantastic and would kill me...

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Helpful?
Thank mannyg617
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear mannyg617, thank you very much for your review and of course for being such a loyal guest in our hotel. We, the general management as well as the whole staff, are always happy to hear that you will be our guest again. That is why we are very sad about the inconveniences you´ve had during your time with us....

Gdynia
Reviewed 2 weeks ago

Hotel in the middle of the city but with the quiet surrounding. Good place to take after busy hours of the day. Good place to have walking access to the kultural and shopping centre of the city. Personnel friendly and helpful.

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Helpful?
Thank stefansI1463CR
Tokyo, Japan
Reviewed 2 weeks ago

Stingy hotel & completely unexpected. No sense of luxury or generosity for a 5-Star hotel - not up to a global standard. Inefficient wifi & cold welcome. Poor value & excessive breakfast buffet costs. Poor Check-In caused hassles & inconvenience later in our stay.

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Helpful?
Thank 517ernestg
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear guest, thank you very much for your review and for choosíng our hotel. We are upset that you´ve had inconveniences during your stay and we would like to apologize for them. We will discuss these topics in our with our staff to consider them in the future. It would be a pleasure to welcome you again soon! Best regards...

London, United Kingdom
Reviewed 3 weeks ago

Centrally located hotel with very helpful staff. Close to three stations, fashionable shopping and town hall square. Some noise from the nearby S bahn but that is not really an issue with the windows closed.

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Helpful?
Thank N426
New York City, New York
Reviewed 3 weeks ago

Centrally located in Hamburg, convenient to public transport and walking to Alster or Elbe. Friendly and helpful staff for a large hotel. Rooms a good size and good value. Would return again on a future trip to Hamburg.

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Thank johnmW9969QL
Baku, Azerbaijan
Reviewed 3 weeks ago

Stayed there just once. Typical good German chain hotel. Room was big enough. But can not say any specific detail which made me feel very special and place remarkable. It is a good hotel to stay, but probably not a target to stay at

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Thank crocusaz
Kirkland
Reviewed 4 weeks ago

Clean, professional, well staffed. As a frequent traveler I can honestly say that the Steigenberger Hotal in Hamburg gets all the basics right for a large format style hotel. Great location, airy and spacious common areas with a superb morning breakfast buffet with a ton of choices.

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Thank tracyf195
Liverpool, United Kingdom
Reviewed 5 weeks ago

I've passed this place many times and thought it was well located, so booked it for a 3-day break. Overall, it did not disappoint. We had a superior room, which was very clean, spacious and had an excellent bathroom, one of the best we have seen. Breakfasts were excellent and served in the lower restaurant overlooking the Alster Fleet. The...

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Thank Herbertwesthead
Nuneaton, United Kingdom
Reviewed 20 March 2017

This is a large hotel but not intimidating. Staff were helpful and friendly. Bedrooms were large and well-equipped with plug sockets in the right place and a reasonable area for working. The lobby/bar area was also a good space for relaxation. The hotel is convenient for the city centre, Hafen city and public transport links with both U and S...

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Helpful?
Thank Sally S
Istanbul, Turkey
Reviewed 19 March 2017 via mobile

I go regularly to Hamburg for business trips. This hotel is in the centre of city. I highly recommend this hotel for business people. Rooms are big enough to have a good rest and do a little bit work.

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Helpful?
Thank Gökhan T
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear Gökhan T, thank you very much for your review and for your stay in our hotel. We are very happy that you enjoyed your stay! It would be a great pleasure to welcome you again soon. Best regards from Hamburg Bernd A. Zängle General Manager Steigenberger Hotel Hamburg

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Day Spa with a panoramic sauna, steam baths and relax lounge take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. Rree Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Price Range: $191 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Hotel Style:
#9 Green Hotel in Hamburg
#19 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#32 Family Hotel in Hamburg
#36 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Hamburg staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't see any "bad view room"”
erselbst, 8 Mar 2017 | Read review
“Fifth floor facing east.”
rolfa832, 25 Jan 2017 | Read review
“Take a higher room and ask for ones with full lake view. Spa is on the fifth floor.”
savioc2016, 11 Sep 2016 | Read review
“Towards the river.”
mrsorso, 11 Aug 2016 | Read review
“Higher floors have less noise. Try parking somewhere else.”
gogaros, 7 Aug 2016 | Read review
5 of 5