Scandic Hamburg Emporio
2,583 reviews
#19 of 339 Hotels in Hamburg
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Dammtorwall 19, 20355 Hamburg Germany
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (617)
Dining (88)
Travel safe during COVID-19
A note from Scandic Hamburg Emporio
Updated 20-07-08
About
#19 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Scandic Hamburg Emporio combines sustainability, Scandinavian design and functionality in a unique way. The concept of "water" as a stylish design theme can be found throughout the hotel. The Hamburg hotel has 340 rooms in two categories, a restaurant and bar "H20", as well as eight conference rooms with a view across the city. Thanks to its location on Gansemarkt in the heart of the city, the Scandic Hamburg Emporio is the ideal starting point for holidaymakers and business travellers. It is part of the Scandic Hotel Group that has more than 280 hotels in Europe and is considered a pioneer in environmentallyfriendly tourism. *Note: Due to the current situation the opening hours of our restaurant and bar may be different than usual. We have reopened our gym for you with an adapted offer to guarantee a save session. To use our gym please register for your time slot at the reception. Our sauna remains temporarily closed. Further information is available directly at the hotel. To protect the health of our guests and team members, we have introduced special safety precautions and measures. These include special cleaning routines in the public areas and in the guest rooms, the wearing of face masks and the availability of hygiene dispensers for hand disinfection in all areas. Note: Due to the situation our restaurant and bar are temporarly closed. In our Scandic Shop open 24/7 you will still find a selection of snacks and drinks.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking on-site
Car park
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Housekeeping
Safe
Laptop safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
68Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Contact
Dammtorwall 19, 20355 Hamburg Germany
Name/address in local language
Getting there
GänsemarktHamburg U-Bahn5 min
MessehallenHamburg U-Bahn6 min
2,583Reviews9Q+A76Room tips
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Popular mentions
Nice Hotel with excellent service, perfect cleanliness and very goot breakfast. Also the Corona Rules a handled very well. The service is very motivated and does a good job. If Icome back in future for the next trip I will choose the same Hotel
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Review collected in partnership with ScandicHotels.com
Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The hotel team is young and very solicitous to give a best service to the guests. Plentiful breakfast even if slightly flattened due to corona. Room service good. I was absolutely happy with my stay. K.
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Date of stay: March 2021Trip type: Travelled on business
Helpful
Response from Nadine Westermilies, Other at Scandic Hamburg Emporio
Responded Mar. 6, 2021
Hej dear Dalilah84, thank you very much for your kind review! We are very pleased to read that you enjoyed your last stay at Scandic Hamburg Emporio. We really appreciate that. It is lovely to read that you also liked our selection of healthy breakfast products, Fair Trade coffee and various regional and seasonal products. Also we are happy to read that our team left a positive impression on you. We hope to welcome you back again soon and send you best wishes from Hamburg Your Scandic Team
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Not Good for buissnespersons-They say That they are a luxuryhotel - only a Massholding Building - Bad Personal and Boss - they only think how they can get Money in Every way - reception are badeducated - only the Location was ok
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Review collected in partnership with ScandicHotels.com
Date of stay: November 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Nadine Westermilies, Sonstige at Scandic Hamburg Emporio
Responded Dec. 29, 2020
Guten Tag 787bergr, danke dass Sie sich die Zeit nehmen Ihren Aufenthalt zu bewerten. Gerne möchte ich mich zur Ihrer Bwertung wie folgt persönlich äußern. Wie mehrmals versucht, war es bereits während Ihres Aufenthalts mein Wunsch mit Ihnen direkt zu sprechen. Leider sind Sie zu keinem Termin erschienen und somit war eine transparente Abstimmung Ihres Aufenthaltes zu keinem Zeitpunkt möglich. Eine Bewertung wie Ihre beantworten zu müssen, obwohl man über 3 Wochen nach einem Termin fragte, ist weder für mein Team noch für mich selbst befriedigend. Ihren Vorwurf ”Zitat: they only think how they can get Money in Every way” weise ich auf das Schärfste zurück und möchte Sie an die gebuchten Konditionen und Tarife erinnern. Wie auch schon während Ihres Aufenthaltes, stehe ich Ihnen persönlich für ein klärendes Gespräch zur Verfügung. Steffen H. Seichter General Manager Scandic Hamburg Emporio
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Very nice designed room with nice surrounding view to the Gänsemarkt. Not far away to Dammtor station or the opera. Very perfect breakfast with a lot of biological items. My favourite was the smoked salmon. The elevator imagines a little journey through the water.
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Review collected in partnership with ScandicHotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Nadine Westermilies, Other at Scandic Hamburg Emporio
Responded 5 weeks ago
Hej dear Matthias K, thank you for taking the time to give us a feedback regarding your stay at our Scandic Hamburg Emporio! We are glad to read that you enjoyed the central location near the Dammtor and Gänsemarkt, it is truly close to the public transport in order to explore the city. It seems that you were fully satisfied with our Scandic breakfast including about 100 items (from fruit selection, bread and rolls, jams, cereals, yogurt, cold cuts, fish and up to various egg dishes from the show kitchen), from which 40% are of organic quality. The house was designed in the theme of "water" which creates a reference to the Hanseatic city. That's true, the changing brightness of the blue lighting in the elevator simulates the ascent and descent from or into the sea. We hope to welcome you back again soon and send you best wishes from Hamburg Your Scandic Team
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Beautiful Hotel, very nice and clean rooms, best Hotelbed ever. Very friendly staff. The hotel is located close to Dammtor Trainstation. The Tower is amazing and the view over Hamburg City priceless. I enjoyed it, just was too short.
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Review collected in partnership with ScandicHotels.com
Date of stay: October 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Nadine Westermilies, Other at Scandic Hamburg Emporio
Responded 5 weeks ago
Hej dear martinaQ4191BT, thank you for taking the time to give us a feedback regarding your stay at our Scandic Hamburg Emporio! We are glad to read that you enjoyed the central location near the Dammtor and Gänesmarkt, it is truly close to the public transport in order to explore the city. We are pleased to read that you felt comfortable in our hotel during the pandemic period. We hope that your time in Hamburg has been a truly memorable one. We are looking forward to your next stay and send you best wishes, Your Scandic Team
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PRICE RANGE
US$95 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
340
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Claim Your Listing Frequently Asked Questions about Scandic Hamburg Emporio
Which popular attractions are close to Scandic Hamburg Emporio?
Nearby attractions include Old Botanical Garden (0.5 km), Die Weingaleristen (0.4 km), and Hamburgische Staatsoper (0.4 km).
What are some of the property amenities at Scandic Hamburg Emporio?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Scandic Hamburg Emporio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Scandic Hamburg Emporio?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Scandic Hamburg Emporio?
Conveniently located restaurants include Stadtsalat, [M]eatery Bar + Restaurant Hamburg, and Dulf's Burger (Karo).
Are there opportunities to exercise at Scandic Hamburg Emporio?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Scandic Hamburg Emporio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Scandic Hamburg Emporio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Scandic Hamburg Emporio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Scandic Hamburg Emporio?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Scandic Hamburg Emporio?
Many travellers enjoy visiting Alter Elbtunnel (1.5 km), St Nikolai Memorial (1.1 km), and Wasserkunst Kaltehofe (5.8 km).