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Generator Hostel Hamburg

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Generator Hostel Hamburg
Generator Hostel Hamburg
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1,249 Reviews from our TripAdvisor Community

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There are newer reviews for Generator Hostel Hamburg
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Showing 773: English reviews
Reviewed 18 August 2016 via mobile

Great hostel! Super friendly! The only bad thing is that it doesn't have a kitchen! Besides that, it's great!! 👏🏼 comfy beds and clean bathrooms! The hostel location it's great because you can walk to the Lake Alster and go to the city central in about 15/20 minutes! If you don't love walking you can always catch a train in...

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Helpful?
Thank Caia V
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Thanks for the nice comment. Whenever you return to Hamburg, we will be happy to be your host again. Sven Heberling Assistant General Manager

Skipton, United Kingdom
Reviewed 17 August 2016

I had seen adverts for 'Generator' hostels in the past and been put off by the industrial-sounding name but this time we decided to book a room for 3 generations of our family for a brief visit to Hamburg and the Miniatur Wunderland. The location by the main train station was very convenient. The atmosphere at the hostel was relaxed...

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Thank Kikirigu
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, what a nice review. Thanks a lot. I wish you all the best for your travels. Hope to see you soon again at Generator.. Sven Heberling Assistant General Manager

Leeds, United Kingdom
Reviewed 17 August 2016

Stayed in the hostel for a stag do, managed to get a room that slept 8 for just 3 of us, that was a bonus as it was one of the rooms with its own bathroom. The location is great as it is near the central train station, but the city is so easy to navigate with the amazing subway...

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Thank Chris15Leeds
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, good to see that you had a good time in Hamburg. Whenever you travel again, Generator will be there for you. Sven Heberling Assistant General Manager

Antwerp, Belgium
Reviewed 16 August 2016

The location was great, next to the central station. The neighbourhood felt a bit dodgy in the evening though. There was a short queue at the reception when I checked in. The next day I had to go back to the reception twice, because my keycard didn't work anymore. The rooms were ok. The beds were good, there were handy...

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Thank Evelien K
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, I regret that we did not meet your expectations. We are indeed a little bit bigger than other hostels, but we have also some smaller places that are very cosy, such as Venice and soon Rome. Would be great to meet you there or again in Hamburg. Sven Heberling Assistant General Manager

Gothenburg, Sweden
Reviewed 16 August 2016

Great Hostel at a central location! Nice bar and a good chill out area to meet other guests too! :) The only drawback was the toilets in the dorm room. Small like an airplane toilet so was very uncomfortable.

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Thank Rosh582
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, thanks for sharing your impressions with us. Would be great if you choose Generator also in the future. Sven Heberling Assistant General Manager

Reviewed 15 August 2016

Perfect Location next to main Train station, simple but clean rooms with linen and seperated toilet and shower, nice staff, simple breakfast. To explore Hamburg and just Need a place to stay it´s a really good choise!

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Thank GiniOnTour
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, thanks for the recommendation. Hope to see you soon again. Sven Heberling Assistant General Manager

Helsinki, Finland
Reviewed 14 August 2016

It was right across from the train station which was very convenient! Good wifi, lots of seats and power outlets in the very modern and cool looking common area. Everything was very clean and nice looking. It was very nice to have an elevator with our big backpacks. The beds, blankets, and pillows were all very comfortable as well. Probably...

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Helpful?
Thank kiera625
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, many thanks for the fantastic compliment. I am very happy that we left such a good impression. You are always welcome to stay at Generator again. In the meanwhile I wish you all the best for your travels. Regards, Sven Heberling Assistant General Manager

Hong Kong, China
Reviewed 12 August 2016

location is perfect, every bed have reading light and power socket, but the staffs are very slow, we wait for more the 15mins to get out deposit for the hair dryer back and another 8mins for a print out for the deposit to sign, the staffs just let some other people go first while everyone were lining up and waiting.

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Thank sasasasha
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for the comment. I regret that you had to wait at front desk! We are working on optimization of processes to give even in the actual high season a quick and good service. I would be delighted if we could welcome you again in our hostels. Sven Heberling Assistant General Manager

Mexico City, Mexico
Reviewed 12 August 2016

It is clean and good located for travelers. They made a mistake with my reservation giving me another room. And I already have paid the other. The bar is ok The food variety is not enough They didn't have my lunch to go ready when I told them and already paid :(

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Thank F5706TWsilviag
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, sorry for the inconveniences during your stay. We will investigate where the problems have been. I hope we can welcome you again at Generator. Sven Heberling Assistant General Manager

Hong Kong, China
Reviewed 10 August 2016

Overall it was good, the dorm room was clean and the location if absolutely unbeatable! Sadly the only thing I was not satisfied was the attitude of one of the front desk staff, only one, others were fine. I was wondering if I needed to take a set of new bed sheet to the room by myself (which is normal...

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Thank JY2468
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the feedback. I have to apologize for the experience you have made at Front Desk. That does not reflect the high service standards we have set ourselves and this incident will be reviewed. I hope we get the opportunity to welcome you again in Hamburg. Regards, Sven Heberling Assistant General Manager

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Our fresh, brand new Hamburg Hostel opened in January 2012 and is located in the heart of St Georg, next to the central train station "Hauptbahnhof Sued". Many of Hamburg’s great attractions are on our doorstep, such as the Deichtorhallen, the City Hall and the area of Speicherstadt. We know that Hamburg can be expensive, so unlike many other Hamburg hostels we give you: FREE Wi-Fi Internet, FREE bed linen, central location and en-suite Rooms.All our other Generator Hostels are renowned for their famous late nights at Generator Bar which provide a unique atmosphere, entertaining our guests with DJ nights, Karaoke, quizzes and fancy dress evenings: expect this and many many more fun evenings. ... more   less 

Additional Information about Generator Hostel Hamburg

Address: Steintorplatz 3, 20099 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $51 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Generator Hostel Hamburg 2*
Number of rooms: 161
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Questions & Answers

Here's what travellers have asked, with answers from Generator Hostel Hamburg staff and other travellers.
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Questions? Get answers from Generator Hostel Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hostel is near the police station so you hear lots of sirens, but you feel safe.”
stevenpP2820UV, 13 Apr 2017 | Read review
“Quiet, clean and comfy”
simonpJ3860QC, 4 Feb 2017 | Read review
“Make use of the secure lockers too if you arrive early.”
luvleyleah, 18 Jan 2017 | Read review
“I had a room on the fourth floor with electrical blinds. Nice”
sirius052016, 14 Dec 2016 | Read review
“Double check everything with the staff. Not the most professional.”
, 28 Sep 2016 | Read review
5 of 5