Nice hotel, clean, great location, nice staff. Parkeing in the basement was very good, but small spaces.You could hear people (children) run around on the floor above, otherwise very quiet. Overall very satisfied with the stay!
Good rooms, excellent service and easy to access the city by foot. We were a couple staying at Barcelo for 2 nights. Everything went smooth and I dont hesitate to recommend staying here. Be aware that the fitness room is very small!
Excellent hotel at a perfect location. The staff is very kind and the rooms are very clean and Well equipped. We have been using the hotel several times and Will be back again for sure. 5-star ratings from us.
we stayed at the hotel for one night, unfortunately the lobby bar was closed, as was the restaurant - it was Sunday evening. the room was very comfortable - with a balcony, the bed was especially good. breakfast was very tasty and plentiful. we recommend this hotel to everyone and will definitely go back when we visit the city again.
had problems with my stay (loud music coming from a bar next to the hotel, I asked for a quiet room but it was far from quiet. The staff told us there is a party every friday at that bar... So they knew about the music. We got a smaller room which was less beautiful (there were no other rooms available). There was no king size bed, the a/c wasn't working, the kettle was leaking, safe wasn't working and housekeeping took a roomkey without any notification... At the checkout I asked for a compensation to drive out for free instead of paying for the parking. I wanted to point out all the things that went wrong, but the 'boy' at the desk didn't want to listen, he was just rude. After a few arguments he took the parking ticket, swiped it and smashed it back on the desk and told us to 'leave now'. Very, very rude. 'sorry for the inconvenience' isn't in his vocubalary...…
We have stayed many different hotels in Hamborg and also used this years ago, not the best anymore. We arrived and the bathroom zink was not working and water was running on the floor. Check out was not good
Expensive hotel not good for wheelchairs - Terrible beds - terrible cleaning - terrible parking (25 euro pr day) the parking was so little space that we gave up driving! Broken closet -no help from the staff - 3 days without clean glasses in the room :-( .-(
Great hotel and has everything you need. Was around the corner from office and lots of shops. Rooms were good size, neat and tidy. The breakfast times were great and enabled me to have a lie in on the weekend.
The location of the hotel is perfect. Almost next to the train station and within walking-distance of the city center. Quiet area. We had a superior room which was very nice. We did not have breakfast at the hotel.
We chose the Barcelo for the central location and proximity to the train station.We were in town to visit family who live in the suburbs of Hamburg and we were within a short walk to the station. Also we were within walking distance to many of the historical attractions and also shopping areas. The hotel had good reviews on tripadvisor and also the price was within our budget. I want to say when we entered our room we really thought that we we given the wrong room. It was a beautifully modern corner room with an outdoor terrace with a view of the churches of Hamburg. We were not expecting such a wonderful room.I think room #806 must be the best room in the hotel. Everyone we had interaction with from the front desk staff to the breakfast room staff were very friendly & helpful. I would definitely recommend the Barcelo and stay here again if I return to Hamburg.…