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An der Alster 52, 20099 Hamburg Germany
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Traveller (1155)
Room & Suite (466)
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About

#64 of 348 hotels in Hamburg
Location
Cleanliness
Service
Value
With its central location and emphasis on design, art, and culture, Le Méridien Hamburg invites guests to make new discoveries. Centrally located in the heart of Hamburg on the banks of the Aussenalster, guests start their day with a tranquil view of the lake. With 261 rooms and 14 suites, Le Méridien Hamburg combines contemporary style with innovative artistic design. The restaurant HERITAGE on the 9th floor offers breakfast and breathtaking views of Hamburg and the lake. In the evening, the HERITAGE serves up the best steaks in the city from its 800° Southbend oven. Guests and locals take the glass elevator to this spectacular rooftop restaurant - the perfect spot for a romantic dinner or a special business occasion. Whether a morning run around the Alster or a tour of the port city’s unique landmarks, all just steps away, or a visit to the iconic Messehaus convention center, Le Méridien Hamburg combines creative, local, and multi-faceted inspiration for a unique travel experience.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Car park
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lake View
Bay View
Languages Spoken
English, German
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
148Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
1889Reviews16Q+A100Room tips
Traveller rating
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Apostolos A wrote a review Nov. 2022
Athens, Greece3 contributions
The location was great, but the reception team was totally unacceptable. Not to mention that concierge service didn't exist. Unfriendly, untrained, and unwilling to service guests. On the contrary, the restaurant's personnel was the opposite.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded 3 days ago
Dear Apostolos A, Thank you very much for your visit and for taking the time to share your thoughts with us. I am very sorry to read about your experience which certainly does not reflect the level of service we aim to provide at the Le Meridien Hamburg. Be assured that your feedback will be shared with the entire team. I very much hope you will give us another chance to completely convince you from our service and quality. With kind regards and a wonderful holiday season, Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CMChang wrote a review Aug. 2022
Amsterdam, The Netherlands326 contributions79 helpful votes
Hotel's Favourite
Well located across from the harbor. Hamburg is big so we still used the public transport to get around. Rooms were clean and spacious. Mini fridge was empty for guest use. Shower roomy and good. Gym quite decent and clean. Pool was not so big, steamy hot room. Breakfast buffet had some warm foods too and view over the water is great. We had city view rooms to save money but as you can see from the photo - they could’ve called it look into the the other hotel guest windows view. Hah.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded Aug. 9, 2022
Dear CMChang, Thank you very much for sharing your detailed feedback about your stay here at Le Méridien Hamburg. I am delighted to read that you enjoyed your time with us. We would very much like to welcome you back. Next time maybe in one of our Alster Lake view rooms?! Best regards from Hamburg Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lars J wrote a review Nov. 2022
New York City, New York15 contributions12 helpful votes
This hotel is in a spectacular location right on the Alster lake and walking distance to the many restaurants and bars in cosmopolitan St Georg neighborhood as well as the major museum, shopping district and main station. Our room was a duplex with breathtaking views of the city and we also liked the restaurant and roof top bar. Staff was lovely and we very much enjoyed the Hotel's bicycles to ride around the lake and explore the city. There is also a very nice pool.
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Date of stay: August 2022
Value
Location
Service
Room Tip: Be on the early side for breakfast because the restaurant gets busy with non hotel guests due to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded 1 week ago
Dear LarsJ265, Thank you very much for your lovely comments about our team and facilities. It is my pleasure to share your feedback with my team. All of us are looking forward to welcome you back very soon. Kind regards, Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dutchie2 wrote a review Oct. 2022
Leiderdorp, The Netherlands487 contributions175 helpful votes
we booked a room on the quiet side of the hotel for three days. the first 2 days were in the weekend where the staff is not able to accomodate the high number of people coming for breakfast. other hotels deal with this issue in a much better way. one day our room was not cleaned. the rooms and bathroom are okay but as you may expect.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded Oct. 6, 2022
Dear Dutchie2, thank you very much for choosing the Le Meridien for your recent visit to Hamburg and for sharing your feedback with us. I am very sorry that we did not meet your expectations completely. Sharing your impressions will certainly help us to improve our service. Be assured that we will improve. I very much hope you will give us another chance to convince you totally from our Hotel. Kind Regards, Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jack wrote a review Jul. 2022
Sedona, Arizona4 contributions
Let me start of with: wow what a view. You can’t get it better anywhere else! The location of the hotel is great as well - 10 minutes to the central station and also to the shopping malls. The best part however was the staff working there! Friendly, pleasant never heard that something wasn’t possible! Thank you
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded Aug. 2, 2022
Dear Roam41562804093, thank you for choosing the Le Meridien for your recent visit to Hamburg and your positive feedback. I am very glad that you enjoyed your stay with us and felt so comfortable. Especially your words regarding our staff service make me very proud. We are looking forward welcoming you back soon. With best regards, Daniel Spinlger + Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter A wrote a review Jun. 2022
9 contributions24 helpful votes
I stayed here from 11/06-12/06 I was a ritz/Carlton member that is now a Marriott member because Marriott bought Ritz/Carlton and it’s a pity they did not buy their standards. I was shocked at being asked to pay for breakfast after complaining about the disrespectful behaviour of the person delivering the food. I even had to ask for the tip I had given to be removed before the vulgar behaviour of the staff member. First the staff member refused to return with two breakfast meals even though that’s what I ordered. He cheekily asked me to make do with one meal while he went to get the other one as if my girlfriend could wait and did not matter. Then without being addresses by her he fist bumped her while she was in bed in her dressing gown in a flirtatious manner designed to emasculate me. I mean rhetorically, why didn’t he just ask for her phone number? It is not even imaginable that this could happen from a basically trained hotel staff member. Disgusting behaviour falling far short of any reasonable level of service in Macdonalds let alone a one star hotel. To add insult to injury I was still charged for the breakfast. Additionally nobody helped with our bags even though we asked. I feel singled out for poor treatment as this treatment seems to me bizarre and unimaginable. I would never return to a Marriott owned hotel again.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded Jun. 13, 2022
Dear Peter A, Thank you for your review and your feedback. I am sorry to hear that we missed the mark during your stay. To go over the details, please feel free to contact me directly at any time. Best regards from Hamburg Daniel Spingler
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JM P wrote a review May 2022
London, United Kingdom85 contributions145 helpful votes
I don’t even know where to start it’s so bad. I’ll pull together points from other reviewers so you see how miserable this place is. The hotel lobby and public spaces are grey and utilitarian, much like say an ikea lobby as others have pointed out. There is nothing, nothing charming or warm about the hotel interiors. The staff at check-in are quite possibly the roughest, most curt and unfriendly I’ve yet to find at a Marriott property - as many others point to below. There was no recognition of my Marriott platinum status, and as others have noted the hotel does its best not to recognise or give the benefits of the Bonvoy program. I realised after 20 mins in my dumpy room that they’d “forgotten” to offer me my welcome gift of points or breakfast - had to go back down to reception to beg for this to be given it. Forget about an upgrade - there won’t be any rooms available and I was told that although yes they did have higher category rooms available at the time of my check in they would need to hold these back. 🤓. Im kind of at the point where I question why I’m so loyal to Marriott when they’re never loyal to me back. I just don’t get why they don’t want to look after good loyal customers? Anyway the rooms are non-descript and a bit sad. Ikea on the cheap. Read below. One of the reviewers says that the photos on the site look nothing like the reality. All true. No coffee machines which is a bit weird. As others have mentioned the elevators are a mess and you’ll have to wait for quite some time to get in one. Bottom line : just don’t. If you’re coming for a vacation there are places much more romantic and sweet in Hamburg. If you’re coming because you’re a Marriott loyalty member - don’t stay here thinking they’ll take care of you. They won’t. Please Mr Manager don’t write the typical - we’d love to hear from you to discuss your experience message. You did hear from me and did nothing… Two beer vouchers won’t make up for this…
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Choose elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded May 31, 2022
Dear JMP488, thank you for taking the time to leave your valuable feedback for us. Please allow me to quickly comment on your points: I am sorry to hear that the modern interior of our lobby and rooms does not match your personal taste, certainly an important part to feel comfortable. As platinum member and one of our most loyal customers you certainly deserve the best service in the industry and I agree that we should have offered you points or breakfast. My apologies for that. In regards to the room upgrade, we always do our best grant upgrades, however we were fully booked and there was no higher category available. Should you consider to stay with us again, please feel free to reach out to me so I can ensure we deliver a great experience. Best regards from Hamburg Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdulkader A wrote a review May 2022
2 contributions2 helpful votes
Room is very basic with horrible elevator service and take forever to come however the price for 300€ a night for such room not worth it, you don’t even have a view or privacy because the building next to our room has neighbors and they can see us easy Sadly I don’t recommend to stay here
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded May 29, 2022
Dear 195abdulkadera, Thank you very much for your feedback regarding your stay. Constructive feedback such as yours, helps us to identify areas of possibilities. I am sorry to read that you won’t recommend staying with us. I would be happy to welcome you in one of our lovely Alster lake view rooms the next time, to prove you that we can do better. I would love the opportunity to welcome you again here at the Le Méridien Hamburg for a second chance. Sincerely, Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrik L wrote a review May 2022
Espoo, Finland147 contributions117 helpful votes
Great location, close to central station, by the lake. Previously stayed at the Westin, which as a hotel was better, with fantastic spa, but the better and more central location of Le Meridien puts this ahead of it. Rooms were very large. The shower in the bathroom was a bit weird as there was also no door to prevent the splashes from making the bathroom wet. The spa had a steam sauna and a finnish sauna. The steam sauna was however quite cold and we had to stand up to feel ”hot”. The pool was quite chilly, not luxurious in any means but still a solid pool. The spa was empty besides us during late afternoon. The breakfast was great, large variety of foods available. The views from there were also great. The reception was too small and got extremely crowded when we were checking out, making it uncomfortable waiting there for service with 15 people waiting ahaed of us. It took us 30+ minutes to check out. All in all, the price matched the level of soft and hard product.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded May 20, 2022
Dear PatrikL245, thank you very much for choosing the Le Meridien for your recent visit to Hamburg. Your Feedback is highly appreciated and will certainly help us to improve in our service and product. I am glad that you enjoyed your stay and felt comfortable. Your positive words are a great motivation for the entire team. We are looking forward welcoming you back soon to the Le Meridien. With best regards, Your Daniel Spingler + Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heathers882017 wrote a review May 2022
Dallas, Texas11 contributions1 helpful vote
I attended a conference and stayed at the meridien hotel. They upgraded me to a room with lake view. Room is spacious. Could be more modern but was ok. View is stunning. Breakfast and service were second to none. Meeting Space is also very modern and perfect. Thanks
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Spingler, General Manager at Le Méridien Hamburg
Responded May 10, 2022
Dear heathers882017, thank you very much for your great feedback. We are delighted to read that you enjoyed your business stay here at the Le Méridien Hamburg to the fullest. We do hope to see you soon again. Kind regards Daniel Spingler & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$185 - US$282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien royal hamburg hotel hamburg, meridien royal hamburg, le meridien hamburg, hamburg le meridien
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
275
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Le Meridien Hamburg - UPDATED 2022 Prices, Reviews & Photos (Germany) - Hotel - Tripadvisor

Frequently Asked Questions about Le Méridien Hamburg
Which popular attractions are close to Le Méridien Hamburg?
Nearby attractions include EscapeDiem (0.5 km), Domkirche St. Marien (0.4 km), and Ohnsorg Theater (0.4 km).
What are some of the property amenities at Le Méridien Hamburg?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Le Méridien Hamburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Méridien Hamburg?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Le Méridien Hamburg?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Le Méridien Hamburg?
Conveniently located restaurants include Ristorante Il Buco, Das Dorf, and Neumann's Bistro & Weinbar.
Are there opportunities to exercise at Le Méridien Hamburg?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Le Méridien Hamburg located near the city centre?
Yes, it is 0.5 km away from the centre of Hamburg.
Are any cleaning services offered at Le Méridien Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Méridien Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Le Méridien Hamburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.