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Raphael Hotel Waelderhaus

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
The ecologically designed 3 star superior Raphael Hotel Walderhaus (opened November 2012) is situated in Wilhelmsburg, an island on the River Elbe, at the former entrance to the international garden show hamburg 2013. The highest possible level of sustainability, superior comfort and excellent service standards ensure a healthy and personal welcome for our guests. The 82 comfortable rooms feature all the latest technology with shower/WC, WiFi, flat screen TV, desk, telephone, safe and hair-dryer. Public transport will take you to Hamburg city centre and the main train station in 9 minutes.
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Property amenities
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Meeting Rooms
Multilingual Staff
Breakfast Available
Public Wifi
Business Centre with Internet Access
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Reviews (182)
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34 results
Traveller rating
14
13
6
1
0
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Time of year
LanguageEnglish
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14
13
6
1
0
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All reviews special hotel interesting hotel hotel is situated stayed here train city wifi eur
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1 - 5 of 34 reviews
Reviewed May 14, 2018

The room was ok , clean and big enough, bathroom as well. The main problems were linked to internet access, there was not enough signal to connect with wifi, it was impossible to access internet. TV , only german Tv channels , it was impossible...More

Date of stay: May 2018
1  Thank giorgio_ligeri
Response from hotelhamburg, Verkauf at Raphael Hotel WaelderhausResponded May 23, 2018

Dear Giorgio_Ligeri, Thank you for taking the time to share your feedback with us. Sorry for the problems with wifi. We know this is a significant feature. Please contact the reception should you have any problems. We do have CNBC, BBC and Bloomberg TV. Thank...More

Reviewed October 28, 2017 via mobile

The No AC is interesting, parking was even more exciting. Location near the train was perfect to explore the city. Beds were not good. The twin concept as a king is not ideal. The showers rocked. The beer in the bar is cold and the...More

Date of stay: October 2017
Thank Jasklo
Response from hotelhamburg, Verkaufsleiter at Raphael Hotel WaelderhausResponded November 2, 2017

Dear Jasklo, Thank you for taking the time to share your feedback with us. We are glad to read that you felt comfortable in our bar/restaurant and could benefit from our location near the S3 and S31 to explore the city. Yes, our guest rooms...More

Reviewed June 19, 2017

Extremely environmental friendly hotel - there is no air-conditioning in the room. Location next to train stop is good, train trip to downtown was 16 minutes and full day ticket only 6.20 EUR. Simple breakfast.More

Date of stay: June 2017
Thank 110erkkip
Response from hotelhamburg, Verkaufsleiter at Raphael Hotel WaelderhausResponded September 20, 2017

Dear 110erkkip, I was happy to read your positive review and I would like to thank you for taking the time to share your impressions with us. Our rooms are not furnished with a conventional heater but are heated with a ventilation system with highly...More

Reviewed June 15, 2017 via mobile

We stayed here two nights, as we were going to watch the pdc dart in the arena next door. We were welcomed by some very Nice girls who offered us to store our lugage until our rooms were ready. The room were very Nice and...More

Date of stay: June 2017
Thank Bastianmis
Response from hotelhamburg, Verkaufsleiter at Raphael Hotel WaelderhausResponded September 20, 2017

Dear Bastianmis, Thank you so much for your great review of your stay at our Raphael Hotel Wälderhaus. We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Gaby Sales

Reviewed March 19, 2017

You are in a big town but feel like in a forest. The hotel is situated at a car free island in Hamburg near public transport. All in the hotel goes to ecological lifestyle. But I think its one of the most recommendable hotels in...More

Date of stay: November 2016
Thank Thomas M
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Questions & Answers
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blandnicola
May 7, 2018|
Answer
Response from hotelhamburg | Property representative |
Dear blandnico, The price for a taxi is about Euro 40,00. You can also take the underground, which is about Euro 4,00. Best regards from Hamburg Marc
1
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asawarialok
May 13, 2017|
AnswerShow all 3 answers
Response from Marja D | Reviewed this property |
No problem in Europe whatsoever. And if Wälderhouse has nothing to your liking, take the public transport to the center of the city and there will be enough restaurants with vegetarian food.
0
Votes
Room Tips
"In all the rooms you will hear the trains. Bring earplugs if necessary."
656marjad
Nov. 21, 2016
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"The area is quiet but there is an indoor sports arena near by, the rooms at the side are quietest"
Mike_Lorraine
May 18, 2016
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"Ask for a corner room on a higher level - my room was huge!"
JMacL0nd0n
Mar. 27, 2016
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"High floors will have a better view of the surrounding park"
383GeorginaH
Jan. 6, 2016
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PRICE RANGE
US$88 - US$152 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburg
NUMBER OF ROOMS
82
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