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Novotel Hamburg City Alster

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Traveller (175)
Room & Suite (86)
Dining (25)
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Overview
  • Excellent32%
  • Very good52%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Hamburg City Alster
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Hamburg City Alster
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
Jul. 9Jul. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,153)
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Traveller rating
76
159
46
10
3
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LanguageEnglish
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76
159
46
10
3
Show reviews that mention
All reviewsunderground subwaylubecker strasseseparate toiletnice hotelfamily roomhamburg citywellness areafew metersbreakfast buffetwould stay againclose to the hotelpublic transportexcellent staymain roadroom ratenice barparking garage
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1 - 5 of 294 reviews
Reviewed 6 days ago

Review collected in partnership with Accorhotels.com
Hotel's Favourite
Reviewed 4 weeks ago

I have been here with my girlfriend for two nights while visiting friends in Hamburg. The room was very clean, silent, modernly furnitured and the matress was outstandingly comfortable. Check in/out was very easy and there was, unexpected to me, good parkinig opportunity in close...More

Thank Simon Arne P
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 4 weeks ago

Dear Simon Arne P, thank you for the excellent review and sharing your feedback! We love to here that you've enjoyed your stay in hamburg and especially our Novotel live n dream bed! We are looking forward to welcoming you back again soon. Best regards...More

Reviewed 1 week ago

Located right next to a U-Bahn stop but it's only convenient without luggage because there is no escalator to get up to street level. The U-Bahn station itself is very confusing at first because it is for two lines, U1 and U3, but kind of...More

1  Thank 2CAtravelers
Reviewed 3 weeks ago

The toilet and bathroom are separate, which is very inconvenient specially because the toilet does not have a sink. Also they do not provide free water bottles to Silver/Gold/Platinum Accor club membersMore

Review collected in partnership with this hotel
Thank Mohsinzd
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 3 weeks ago

Dear Mohsinzd, thank you for your review. We know that the setup of the bathroom is arguable. We are assured that providing a shower and a separate bathtub in the room is a plus. Nevertheless we would be happy to have the toilet equipped with...More

Reviewed May 6, 2018

Arriving late at night we immediately went into the parking garage which is compared to other cities in Europe we have visited reasonably priced at EUR 18/ night. As we were staying for 4 days, the next day we found a parking spot less than...More

Thank TripleDutch
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded May 11, 2018

Dear TripleDutch, thank you verry much for your excellent review and the high rating. We love to hear that you have enjoyed the stay in our hotel and the sights in Hamburg. It's always motivating for us and we are more than happy to read...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$100 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Hamburg
#21 Spa Hotel in Hamburg
#38 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
#48 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$100 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Hamburg
#21 Spa Hotel in Hamburg
#38 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
#48 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (175)
Room & Suite (86)
Dining (25)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ram0798
March 29, 2018|
AnswerShow all 3 answers
Response from tarun1977 | Reviewed this property |
yes they do have a few smoking rooms but inform them while booking as there limited smoking rooms
1
Vote
Ktcurlykt
October 8, 2017|
AnswerShow all 3 answers
Response from Catherine H | Reviewed this property |
We saw several families and even dogs in the hotel so I would guess they would have a room that would suit you. Be sure to ask for a room at the back of the hotel it is very much quieter.
1
Vote
BerkOak
March 14, 2017|
AnswerShow all 4 answers
Response from Novotel_Hamburg | Property representative |
Dear Barbara, we have an underground car park. You can stay here for 18,00 Euro per night. If you have more questions, don`t be hesitate to contact us direct. Thank you and have a good journey. Best regards Nadine Flägel
0
Votes
Google Translation
Room Tips
"the back side should be quieter since it's not on the busy street"
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"Fitness / Spa on level 5"
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"High floor room..."
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"Rooms on higher floor have better views and they only have 4 smoking rooms"
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