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Novotel Hamburg City Alster

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Novotel Hamburg City Alster
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979 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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United Kingdom
Reviewed 2 weeks ago

I stayed two weeknights at the Novotel Hamburg City Alster. It wasn't my first choice for accommodations but the extreme expense of rooms when booking for a stay during a crowded time from two simultaneous trade expos made it that I had to try this location. It turned out to be a nice stay, consistent with experiences I've had with...

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Thank travelentuziast
Oslo, Norway
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I was lucky enough to participate as an invited to the cut-e yearly congress. To highlight; - a delicious breakfast, nice lunch and dinner - perfect break service including different snacks - and a very service oriented staff Only not so positive, two slow coffee-machines. My advise, very nice and advanced coffee machines, but waiting for 10 minutes to reach...

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Thank per_olav_hagas
About Hotel's Favourite Review
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Mr. Hagas, Thank you so much for this great feedback and the detailed & amazing feedback. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards from Hamburg

Wiesbaden, Germany
Reviewed 19 March 2017 via mobile

This Novotel continues to be my favorite in Hamburg. Nice rooms, well equipped. Friendly and helpful staff, great breakfast choices, speedy WiFi, good location in the center... Not cheap but a good choice.

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Thank Robinyy
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Robinyy, "My favorite in Hamburg" Wow! Our team is honored to receive such positive feedback - a definite highlight in our daily tasks. We are glad that you enjoyed again your stay and that you felt at home with us. My team and I look forward to welcoming you again soon on your next visit in Hamburg. Best regards!

London
Reviewed 9 March 2017

I recently stayed at the Novotel Alster with my wife and must say how much we enjoyed our visit. THis is the first time that I have stayed at a Novotel hotel and we both impressed with the hotel and service during our stay and would certainly recommend staying there.

Review collected in partnership with Accorhotels.com
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Thank TrickyTrevLondon
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear TrickTrevLondon, it was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. I will gladly pass on your review to our team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly...

Le Mesnil-Esnard, France
Reviewed 2 March 2017

Location: next to U-Bahn station (Lubecker Strasse). It is close to a main road in the North-West of the City Center and convenient to comute from-to the airport via the S and U-Bahn Rooms in perfect conditon: clean, comfortable and well equiped. I enjoyed an upgrade in a superior room and the bed was excellent ! Great breakfast on the...

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Thank Jean C
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Jean C, thank you very much for choosing Novotel Hamburg City Alster for your recent stay and for taking the time to write a feedback regarding your experience with us. We are pleased to note that we met your expectations and that overall you enjoyed your stay, the amenities, the comfort of your room and that you found our...

Leeds, West Yorkshire
Reviewed 19 February 2017 via mobile

The hotel was clean and well equipped as you would expect from a chain such as Novotel... We arrived early and they were going to let us leave our bags whilst we went to explore the city (stag do style!) but there were several rooms available so were able to check in and leave our stuff... The staff were very...

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Thank clayton171987
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear clayton171987, What a fantastic review ! Thank you very much for sharing it with other travelers! I couldn't be happier to know you had an amazing stay with us and noticed the difference we're trying to make. I hope you took the most of the superb location of the hotel. Thank you once more for all your kind comments,...

Reviewed 12 February 2017 via mobile

The service was super nice and very helpful. The location is perfect, good food, nice staf, public access right outside the door I definitely recommend to everyone......kids love the breakfast buffet.

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Thank Gri69ll9
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Gri69II9, thank you verry much for taking the time review our hotel following your stay in Hamburg. Its such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover Hamburg. I'am also verry pleased to read that you had fantastic breakfast with your kids. Your kind...

Oslo, Norway
Reviewed 23 January 2017

This is one of the "poshest" hotels i have stayed at. The staff was welcoming and helpful. We absolutely loved our rooms and wished we were staying longer. They were spacious, clean and comfortable. The hotel is not far from the underground station, and it is convenient for a quick trip into town. I am certainly going back there the...

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Thank Abena_Ruth
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Abena_Ruth, We are so happy with your review about your stay with us, we are thrilled that you enjoyed your time with us so much and of course that you would return! Looking forward to welcoming you back soon. Many thanks. Best regards from Hamburg

Germany
Reviewed 7 January 2017

Looking for a mid priced hotel to visit Hamburg - this one is perfect. Good underground connection with parking on site. A little too far to walk downtown maybe, but much quieter for that. Good breakfast - only problem is the butter is in the corner of the buffet and it is a scramble.

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Thank SAPStar
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear SAPStar, Great review SAPStar, thank you so much. We love being called "perfect" so cannot ask for anymore. We are looking forward to welcoming you back soon. Many thanks again. Best regards from Hamburg

Kuala Lumpur, Malaysia
Reviewed 6 January 2017

This is one of the good hotels in hamburg, rooms are specious. All staff members were great. Special Thanks to the Chef serving lovely breakfast. The hostess ensured I get my hot cup of Tea. The staff at the receptionist were great made my day by offering free Car park! The hotel is in center of city. Overall great stay!

Review collected in partnership with Accorhotels.com
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1Thank navedw2016
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear navedw2016, Thank you very much for your kind comments and compliments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again soon. Best regards from Hamburg

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 

Additional Information about Novotel Hamburg City Alster

Address: Luebecker Str. 3, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $135 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hotel.de, Hotwire, Priceline, Expedia, ACCOR, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#38 Luxury Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamburg City Alster staff and other travellers.
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Questions? Get answers from Novotel Hamburg City Alster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite the main street, it is much quieter”
travelentuziast, 7 Apr 2017 | Read review
“You may wish to ask a room facing the back of the hotel if you prefer a quieter room (my experience). Mine was very quiet.”
T5911DNjeanc, 2 Mar 2017 | Read review
“Standard is good enough”
ivod2016, 2 Nov 2016 | Read review
“silent rooms are at the highest floor and to the backside”
716wolfgango, 23 Sep 2016 | Read review
“Try queen size bed or king size”
elmot377, 12 Sep 2016 | Read review
5 of 5