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I have been here with my girlfriend for two nights while visiting friends in Hamburg. The room was very clean, silent, modernly furnitured and the matress was outstandingly comfortable. Check in/out was very easy and there was, unexpected to me, good parkinig opportunity in close...More
Thank Simon Arne P
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 4 weeks ago
Dear Simon Arne P,
thank you for the excellent review and sharing your feedback!
We love to here that you've enjoyed your stay in hamburg and especially our Novotel live n dream bed!
We are looking forward to welcoming you back again soon.
Located right next to a U-Bahn stop but it's only convenient without luggage because there is no escalator to get up to street level. The U-Bahn station itself is very confusing at first because it is for two lines, U1 and U3, but kind of...More
The toilet and bathroom are separate, which is very inconvenient specially because the toilet does not have a sink. Also they do not provide free water bottles to Silver/Gold/Platinum Accor club membersMore
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Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 3 weeks ago
thank you for your review. We know that the setup of the bathroom is arguable. We are assured that providing a shower and a separate bathtub in the room is a plus. Nevertheless we would be happy to have the toilet equipped with...More
Arriving late at night we immediately went into the parking garage which is compared to other cities in Europe we have visited reasonably priced at EUR 18/ night. As we were staying for 4 days, the next day we found a parking spot less than...More
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded May 11, 2018
thank you verry much for your excellent review and the high rating.
We love to hear that you have enjoyed the stay in our hotel and the sights in Hamburg.
It's always motivating for us and we are more than happy to read...More
Response from Novotel_Hamburg | Property representative |
we have an underground car park.
You can stay here for 18,00 Euro per night.
If you have more questions, don`t be hesitate to contact us direct.
Thank you and have a good journey.