We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Hamburg City Alster

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Hamburg City Alster
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

962 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 245: English reviews
Start your review of Novotel Hamburg City Alster
 Click to rate
Wiesbaden, Germany
Reviewed 1 week ago via mobile

This Novotel continues to be my favorite in Hamburg. Nice rooms, well equipped. Friendly and helpful staff, great breakfast choices, speedy WiFi, good location in the center... Not cheap but a good choice.

Thank Robinyy
Leeds, West Yorkshire
Reviewed 19 February 2017 via mobile

The hotel was clean and well equipped as you would expect from a chain such as Novotel... We arrived early and they were going to let us leave our bags whilst we went to explore the city (stag do style!) but there were several rooms available so were able to check in and leave our stuff... The staff were very...

Thank clayton171987
About Hotel's Favourite Review
Reviewed 2 weeks ago

I recently stayed at the Novotel Alster with my wife and must say how much we enjoyed our visit. THis is the first time that I have stayed at a Novotel hotel and we both impressed with the hotel and service during our stay and would certainly recommend staying there.

Review collected in partnership with Accorhotels.com
Thank TrickyTrevLondon
Le Mesnil-Esnard, France
Reviewed 3 weeks ago

Location: next to U-Bahn station (Lubecker Strasse). It is close to a main road in the North-West of the City Center and convenient to comute from-to the airport via the S and U-Bahn Rooms in perfect conditon: clean, comfortable and well equiped. I enjoyed an upgrade in a superior room and the bed was excellent ! Great breakfast on the...

Thank Jean C
Reviewed 12 February 2017 via mobile

The service was super nice and very helpful. The location is perfect, good food, nice staf, public access right outside the door I definitely recommend to everyone......kids love the breakfast buffet.

Thank Gri69ll9
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Gri69II9, thank you verry much for taking the time review our hotel following your stay in Hamburg. Its such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover Hamburg. I'am also verry pleased to read that you had fantastic breakfast with your kids. Your kind...

Oslo, Norway
Reviewed 23 January 2017

This is one of the "poshest" hotels i have stayed at. The staff was welcoming and helpful. We absolutely loved our rooms and wished we were staying longer. They were spacious, clean and comfortable. The hotel is not far from the underground station, and it is convenient for a quick trip into town. I am certainly going back there the...

Thank Abena_Ruth
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Abena_Ruth, We are so happy with your review about your stay with us, we are thrilled that you enjoyed your time with us so much and of course that you would return! Looking forward to welcoming you back soon. Many thanks. Best regards from Hamburg

Reviewed 7 January 2017

Looking for a mid priced hotel to visit Hamburg - this one is perfect. Good underground connection with parking on site. A little too far to walk downtown maybe, but much quieter for that. Good breakfast - only problem is the butter is in the corner of the buffet and it is a scramble.

Thank SAPStar
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear SAPStar, Great review SAPStar, thank you so much. We love being called "perfect" so cannot ask for anymore. We are looking forward to welcoming you back soon. Many thanks again. Best regards from Hamburg

Kuala Lumpur, Malaysia
Reviewed 6 January 2017

This is one of the good hotels in hamburg, rooms are specious. All staff members were great. Special Thanks to the Chef serving lovely breakfast. The hostess ensured I get my hot cup of Tea. The staff at the receptionist were great made my day by offering free Car park! The hotel is in center of city. Overall great stay!

Review collected in partnership with Accorhotels.com
1Thank navedw2016
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear navedw2016, Thank you very much for your kind comments and compliments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again soon. Best regards from Hamburg

Reviewed 23 December 2016

Overall a great hotel, situated on the doorstep of Lubeker Strasse U Bahn convenient for travel into the heart of Hamburg. Novotel room was on the small side but quite adequate, the front of house staff were excellent and could not do enough for us. The breakfast was the usual Novotel high standard. Tip if staying for more than one...

1Thank Michael P
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Michael P, thank you for your nice feedback! Best regards from Hamburg

Hong Kong, China
Reviewed 17 December 2016 via mobile

The Novotel is one of the best hotel in my years of traveling, it located in good area, the train from the airport to the hotel is very straight forward, the exit just right next to the hotel, perfect. The neighbourhood is quite but busy enough for food and basic supplies. I stay in a two beds room, spacious, clean...

Thank Amy8212
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Arny8212, thank you for the excellent feedback ! We hope to see you again soon!

220 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (148)
Bathroom (16)
Room/Suite (41)
View from Room (1)
Hotel & Grounds (10)
Dining (9)
Family/Play Areas (1)
Other (70)

Management photos: Courtesy of the property manager

All Management Photos (72)
Room/Suite (18)
Dining (9)
Hotel & Grounds (9)
Bathroom (1)
Business Centre/Function Rooms (1)
Other (34)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hamburg hotels
Show Prices
Show Prices
Show Prices
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
#56 of 318 in Hamburg
671 reviews
Ibis Hamburg City
#38 of 318 in Hamburg
565 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 

Additional Information about Novotel Hamburg City Alster

Address: Luebecker Str. 3, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $116 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, ACCOR, Hotel.de, Agoda, Hotels.com and Priceline so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#39 Luxury Hotel in Hamburg
#42 Business Hotel in Hamburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamburg City Alster staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Novotel Hamburg City Alster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may wish to ask a room facing the back of the hotel if you prefer a quieter room (my experience). Mine was very quiet.”
 of 5 bubbles T5911DNjeanc, 2 Mar 2017 | Read review
“Standard is good enough”
 of 5 bubbles ivod2016, 2 Nov 2016 | Read review
“silent rooms are at the highest floor and to the backside”
 of 5 bubbles 716wolfgango, 23 Sep 2016 | Read review
“Try queen size bed or king size”
 of 5 bubbles elmot377, 12 Sep 2016 | Read review
“no specific good or bad rooms here”
 of 5 bubbles EbnerMilo, 15 May 2016 | Read review
5 of 5