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The Rilano Hotel Hamburg

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Hein-Sass-Weg 40, 21129 Hamburg Germany
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Traveller (307)
Room & Suite (157)
Dining (25)

About

#74 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
The elegant 4-star superior hotel welcomes business people and city tourists alike with its warmth of Hanseatic charm and outstanding service. The hotel is located directly on the Elbe and has its own landing stage with the Finkenwerder ferry terminal. Warm tones of nature and high-quality materials set the tone in the 170 spacious rooms and 5 suites. The elegant flair of the rooms create the perfect atmosphere for an unforgettable holiday on the Elbe. On the 6th floor of the hotel is the small, fine spa area with fitness equipment and a Finnish sauna. Free Wi-Fi is of course everywhere in the hotel. For your comfortable stay there is an on-site car park. The Restaurant River View stands for creative and modern cuisine. Combining innovation with tradition while emphasizing taste is the motto. In the selection of products and producers we attach great importance to quality and regionality.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, German
464Reviews1Q+A33Room tips
Traveller rating
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Popular mentions
Hugo v d. Tatzenweide wrote a review Jan. 2020
Los Angeles, California491 contributions55 helpful votes
I spend 3 nights at the Rilano and can highly recommend this place. Big and clean rooms, with a great view on the river Elbe, close to the Airbus facilities. Breakfast was great as well hence will come back for sure
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
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Response from Rilano-Angel, Guest Service Agent at The Rilano Hotel Hamburg
Responded Jan. 25, 2020
Dear guest, thank you for your kind feedback. We are pleased to hear that you had a great time in our hotel and are looking forward to welcoming you back soon in our house right by the Elbe. If you have any further questions or wishes, we are always there for you. Best regards Sina Sager The Rilano Hotel
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J-E R wrote a review Jan. 2020
1 contribution
Location next to the elbe is great. Views are nice! Rooms are modern and beds are good. Breakfast is really good and the food (although limited menu) is good. During the stay it was winter. Me and other colleagues experienced the temperature within the hotel bar, restaurant and rooms very high and the atmosphere very dry. Had to sleep with the windows open to get a suitable temperature to sleep (21 degr C is too high). Because of that the sleep was not so good because of the noise of the shipping and especially the ferries during the nights wakes you up from around 0430. 3 of our group also experienced that we got athletes feet from the showers. Personel during the breakfast is very friendly as well as the personel behind the reception. Bar staff was exceptionally slow. Sometimes we had to wait 10 mins before we could order. This while there where only about 7 people in the bar. The bartender was more away then behind the bar. I will come back to the hotel in the future probably, but mostly because in finkerwerder there are not many good alternatives..
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Date of stay: December 2019Trip type: Travelled on business
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NaomiRGreen wrote a review Jan. 2020
Bordon, United Kingdom199 contributions73 helpful votes
The hotel is convenient for Airbus and plenty of other companies in the local area, it’s set by the river which is calming and the general hotel is well presented. However, I arrived very late after a day at the office and a delayed flight, no reception staff and no way of making yourself known, I had to go behind reception into the back office to get someone’s attention. The room had everything I needed but the beds were ‘make your own’ and the pillows were like less than useless. Breakfast was great and plenty of staff to support a ‘quick breakfast’ check out was very much slower though, two staff trying to check out pretty much every hotel guest. Would only stay again for the pure convenience of the location, would bring my own pillows though.
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Date of stay: November 2019Trip type: Travelled on business
2 Helpful votes
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Dhushan wrote a review Dec. 2019
Kandy, Sri Lanka484 contributions85 helpful votes
One of the better hotels I've been lucky enough to stay in. A big car park & multiple rooms. Ask for a room facing the river, because you have a stunning view facing the north of the city across the river. The breakfast is definitely a lovely experience. Huge spread with different stations for breads, cheeses, cereals/muesli, teas/coffees, eggs/sausages/bacon. The only thing missing was a show cooking station, but they did offer people omelettes on request. The dock to take the ferry is a 1min walk behind the hotel if you want to get across to the north of the city. Be aware of the wifi, because when you are logged in with 1 device & if you log-in with another device, the first device gets logged out. Tell the reception if you want to log-in with multiple devices. I'll be coming again :-)
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for a room facing the river. Stunning view
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1 Helpful vote
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Response from Rilano-Angel, RIlano Angel at The Rilano Hotel Hamburg
Responded Dec. 31, 2019
Dear Dhushan, we appreciate your kind feedback and we hope that you had a relaxing stay. We hope that you had a good start into your day with our breakfast buffet and we hope that you don´t need to starv. If you have further more questions don´t hestitate to ask us for. We´re looking forward to welcoming you soon again. Best regards Philipp Büttner Rilano Angel & Guest Relation Supervisor
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Mikhail S wrote a review Jul. 2019
3 contributions2 helpful votes
A good hotel if you are on a business trip. They serve a great breakfast! But it is located in the middle of nowhere (nowhere you walk to, at any rate) which is a reason for my average rating. If the location is not an issue for you, I would recommend this hotel without any reservations.
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Date of stay: June 2019
Value
Location
Service
Trip type: Travelled with family
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Response from Rilano-Angel, Guest Relation Supervisor at The Rilano Hotel Hamburg
Responded Jul. 9, 2019
We appreciate your sincere feedback. Only by knowing your experiences can we become better and better. We would be delighted if you had a nice stay in our beautiful hotel and maybe we can welcoming you back soon in our house. If you have any further questions or wishes, we are always there for you. Best regards from the Hanseatic city. Philipp Büttner Rilano Angel & Guest Relation Supervisor
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PRICE RANGE
US$103 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
worldhotel the rilano hamburg hotel hamburg, golden tulip hamburg, hamburg golden tulip
LOCATION
GermanyHamburg
NUMBER OF ROOMS
170
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Frequently Asked Questions about The Rilano Hotel Hamburg
Which popular attractions are close to The Rilano Hotel Hamburg?
Nearby attractions include Skurrilum St. Pauli (6.7 km), Adventure Team (6.2 km), and Kiezjungs (7.1 km).
What are some of the property amenities at The Rilano Hotel Hamburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Rilano Hotel Hamburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Rilano Hotel Hamburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Rilano Hotel Hamburg?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to The Rilano Hotel Hamburg?
Conveniently located restaurants include Der Kiezbaecker, Philipps Restaurant, and Restaurant Hala.
Are there opportunities to exercise at The Rilano Hotel Hamburg?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are pets allowed at The Rilano Hotel Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Rilano Hotel Hamburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Rilano Hotel Hamburg?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to The Rilano Hotel Hamburg?
Many travellers enjoy visiting Alter Elbtunnel (6.9 km), Polizeikommissariat 15 Davidwache (6.6 km), and Judischer Friedhof (5.5 km).