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Steindamm 63, 20099 Hamburg Germany See on map
Name/address in local language
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
4.5 Star accommodation
Oct. 7Oct. 8
1 room, 2 adults, 0 children
Standard Room
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Reviews (796)
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All reviewssex shopsmain stationfree appleshotel is locatednice hoteldodgy areasuperior roommini barsteam roomkebabbreakfast was excellentan upgrademinute walkbed was very comfortablecity breaktop floorspa area
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1 - 5 of 259 reviews
Reviewed 4 weeks ago

We booked the Hamburg in Miniature offer at Arcotel Rubin and arrived fairly late on Saturday evening. At check in we didn't get the tickets or any information about our meal (included in the deal), so we went to our room assuming they must be...More

Thank NUFCrichard
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded 2 weeks ago

Dear guest, thank you very much for taking the time to share your feedback about your recent stay with us. We regret to read that you were not satisfied with the experiences you gathered while staying with us and sincerely apologize for all the inconveniences...More

Reviewed August 3, 2018 via mobile

Don't even think about staying here. It's sad and cheap and barely a three-star hotel. It's their lack of functioning air conditioners, however, that makes the place uninhabitable. You may get an excuse (the air conditioner broke, it can't cope with climate change), an unhelpful...More

1  Thank Roman H
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded 5 weeks ago

Dear Roman H., we thank you for your rating and your honest feedback. We sincerely regret to read that you gathered negative experiences while you were staying with us. Please be assured that a malfunctioning airconditioning does not reflect the standard of our hotel and...More

Reviewed July 22, 2018

Very pleasantly surprised by the friendliness of the reception upon arrival. They really took the time to explain us what to see and do in the city, where to eat etc. Room was nice and had everything we expected, breakfast was excellent, would certainly recommend...More

Thank XtremeSpooky
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded July 27, 2018

Dear guest, we sincerely thank you for your great rating and your kind words. We are absolutely amazed by your words about our reception team and gladly transfer your feedback directly to our reception team. They will be very happy! Thank you very much! We...More

Reviewed July 19, 2018

The hotel is clean and the rooms large. Breakfast was very good. Lots of choices, fresh fruit and clean. Walking distance to central station made day tripping easy and getting back and forth to the airport easy and cheap. I would have given this hotel...More

Thank luggageinhand
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded July 27, 2018

Dear guest, we thank you for your detailed feedback. We are glad to read that you were satisfied with our cleanliness and the size of our rooms. It is also great to read, that our central location worked out for you. Our house is located...More

Reviewed July 13, 2018 via mobile

This is a good hotel, lovely rooms, great breakfast and lovely staff. It’s not cheap and I would question the location, the surrounding area is not great and not pleasant to walk back in the evening. Lots of strip clubs and ladies of the night...More

Thank Beverley B
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded July 16, 2018

Dear Beverley, we sincerely thank you for your positive rating and your stay with us! We are absolutely happy that you liked our hotel and that you positively mentioned our rooms and breakfast. Thank you for your compliment about our team, we love to forward...More

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Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the ...More river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Free Parking
Hotel Style
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$84 - US$268 (Based on Average Rates for a Standard Room)
Also Known As
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg
Germany > Hamburg
Traveller (200)
Room & Suite (125)
Dining (7)
Business Centre & Event Rooms (3)
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Questions & Answers
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March 31, 2018|
AnswerShow all 2 answers
Response from ARCOTEL_Rubin_HH | Property representative |
Dear Stewart McCabe, thank you very much for your E-Mail! First of all we would like to wish you a happy Easter! We hope, you are enjoying the Easter holidays! We just transmitted your message to our reservation department... More
Google Translation
December 11, 2017|
AnswerShow all 4 answers
Response from Palerock | Reviewed this property |
Yes they do have smoking rooms (December 2017)
Room Tips
"Area is very noisy but when the windows are closed you don't hear a thing."
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"We were in a front room which had traffic noise. Might ask about something to the rear."
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"Get up as high as possible for quietness."
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"Rooms on higher floors are quieter"
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