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Empire Riverside Hotel

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#25 of 320 Hotels in Hamburg
Certificate of Excellence
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Empire Riverside Hotel
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1,090 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 1 week ago via mobile

The Empire Riverside is an excellent place to stay for your Hamburg visit. If you can get a room above the 5th floor in the direction of the harbor the view is magic at night. Don't miss out to have a drink at the 20up bar looking out over town.

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Helpful?
Thank Johan B
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for sharing your honest impressions to us. We are happy to read that you had a great stay at the Empire Riverside Hotel and enjoyed the atmosphere as well. We would be very happy to welcoming you back for your next travel to Hamburg! Kind regards from the harbor of Hamburg Jana W. - Guest...

Reviewed 4 weeks ago via mobile

Hotel was nice however staff were not particularly attentive. We checked in and the receptionist originally thought we were only staying for one night, then we were charged a 100 Euro deposit for our two night stay which I was not made aware of before booking hotel. Our room and view was nice, although whether it was worth the wait...

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Helpful?
Thank Jemma S
Jana W, Guest relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you very much for your Feedback. It is very important for us to get a direct Feedback from our guests. This gives us the opportunity to improve our skills daily. We apologize for the inconvenience during your stay and hope that you had nevertheless a good time in Hamburg. Our 20up Bar is very popular and...

NY NY
Reviewed 3 January 2017 via mobile

The Empire Riverside Hotel is a hip and modern hotel located near the late night party spots of Hamburg. I was traveling with two girlfriends- we are all in our 30s. The rooms are spare and modern, but have everything you need to be comfortable. The area can be a bit seedy- on our trip outside of the hotel, a...

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Helpful?
Thank armengem
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We apologize for the inconvenience during your stay and hope that you had nevertheless a good time in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel. Kind regards Jana...

Blagnac, France
Reviewed 11 December 2016 via mobile

As usual my room was big and clean. Always a little attention and this time it was Lindt chocolates! The fitness room is a bit small but is enough for a short stay. The ham man an sauna are good. Only a spa could be missing to be perfect. The bar remain amazing. Even if prices are a bit expensive,...

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Helpful?
Thank rougenet
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel.

Pontypool, United Kingdom
Reviewed 2 December 2016

This was my second stay at the hotel this year. I chose it because it was in easy reach of the concert venue we were visiting. The hotel is a little expense for some but, by Hamburg standards, is very reasonable.The hotel also offers river views but you have to select this option when you book. It is a very...

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Helpful?
Thank JeffParry
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel.

Reviewed 20 November 2016 via mobile

That's really nice hotel for people who want to have a great breaktime in the weekend at Hamburg. The room is spacious and have a great view! Super The hotel near to the harbour, nightclub, fish market restaurant, hardrock cafe, Madame Tussaud (Panoptikum - Das Wachsfigurenkabinett) and the hotel has A Rooftop bar which a fascinating view to the harbour....

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Helpful?
Thank Martin G
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are very happy to hear that you had a pleasant time with us here in Hamburg. The great views into the harbor and the ground-deep window fronts are two of our main trademarks. It’s nice to read...

Cambridgeshire, United Kingdom
Reviewed 19 November 2016

I get around a fair bit and large hotels can be a hit-and-miss. This one is a winner. The room and bathroom were spacious and well-equipped, the place is well looked after and very clean. The choice of breakfast was enormous, the WiFi fast, everything you want in a business hotel. I was amused to find everything from shoe laces...

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Thank Boris A
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying in the Empire Riverside Hotel and your positive feedback. We are happy to hear that you had a pleasant time here in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel.

Reviewed 17 November 2016

I enjoyed a room on a high floor with an absolute fantastic view! Room was very charming and comfortable. Bathroom was top. Friendly staff, which is very important for me as a traveller. Opulent breakfast menu, sauna was very good. Roof top bar is absolute must try, gives a fantastic city view. Highly recommended hotel. I had an overall pleasant...

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Helpful?
Thank Cosmopolitaine28
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. The great views into the harbor and the ground-deep window fronts are two of our main trademarks. It’s nice to read that...

Binningen, Switzerland
Reviewed 17 November 2016

We reserved a room on 19th floor to enjoy the view over the Elb river, which was superlative. I would suggest, however, to take a room one floor lower to avoid the music from the bar on 20th floor, which one hears despite sound-proofing. The room is very practical, breakfast excellent, and location allows walking or taking public transportation to...

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Helpful?
Thank floflo5896
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. Our 20up Bar is very popular and especially at the weekends many people like to visit it. We are very sorry to hear that you felt it was too loud in your room. We would be very happy...

Reviewed 27 October 2016

I have stayed here a couple of times now as it is the main hotel that my company uses in Hamburg. It is a very modern and clean hotel near the St Pauli district of Hamburg. The rooms are very clean and modern, they have ceiling to floor windows and nice bathrooms (great showers and pressure!). There are a few...

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Helpful?
Thank Sean P
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. It’s nice to read that you liked our extensive and large breakfast. You are very welcome to visit our restaurant Waterkant to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Empire Riverside Hotel towers 90 meters above the River Elbe and dominates the skyline of Hamburg harbour. The hotel is located in a unique position high above the St Pauli Landungsbrücken in a triangle between the Hafen City, Elbchaussee and downtown Hamburg. Guests have immediate access to the city center and the port, and can watch ships entering and leaving the harbour from their beds. The Empire Riverside Hotel has 327 rooms starting from the fourth floor up to the twentieth floor. Most of the rooms are offering floor-to-ceiling panorama windows, extra-large beds, air conditioning, flat screen television, wireless internet, minibar and safe. The hotel restaurant waterkant serves international maritime cuisine and guests are welcome to watch chefs preparing the food in the show kitchen. There are two hotel bars: DAVID'S Bar & Lounge looking out onto Davidstrasse and the nightlife passing by, and the Skyline Bar 20up, offering an unrivaled panorama view overlooking the River Elbe and the Port of Hamburg. The RIVERstyle fitness& spa features cardio training machines, sauna, steam bath and Kneipp basin on a total of 200 square meters. The Empire Riverside Hotel is located in St. Pauli with acces to Underground and S-Bahn train in only 5-minutes-walk. ... more   less 

Additional Information about Empire Riverside Hotel

Address: Bernhard-Nocht-Strasse 97, 20359 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $184 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Riverside Hotel 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
Empire Riverside Hamburg
Hotel Empire Riverside
Hotel Style:
#11 Spa Hotel in Hamburg
#21 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#35 Family Hotel in Hamburg
#41 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Empire Riverside Hotel staff and other travellers.
3 questions
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Hillsdale, New Jersey
over a year ago

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Questions? Get answers from Empire Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select the river view option for your room.”
 of 5 bubbles JeffParry, 2 Dec 2016 | Read review
“Don't select rooms on 20th or 19th floor because of noise”
 of 5 bubbles floflo5896, 17 Nov 2016 | Read review
“Ask for a harbour view when you check-in”
 of 5 bubbles julienb300, 5 Jul 2016 | Read review
“Ask for corner room.”
 of 5 bubbles 577svetoslavt, 27 Jun 2016 | Read review
“the further up the better and east/south better than west.”
 of 5 bubbles 118juergm, 12 May 2016 | Read review
5 of 5