If youre looking for clean room and an ok bed this is an ok hotell. If you hope for a Five star hotell expirience, this is not the place. The executive lounge is a joke. I was so excited, but I was met with i dirty room with dirty dishes, empty wine bottles and the only snacks in the room was some Apples and one chocolate bar. The spa is closed on sundays (it didnt say anywere on the webpage) and also anoyingly the Wolt - delivery was not allowed to deliver to the room, I had to come to the reception. As i cpuple we line to sleep close to each other , but the bed was just to tingene beds pushed together. The breckfast cost 20 eur and is in my opinion not worth that much. The Staff was polite and Nice, but over all this is not at all a 5 star hotel
Well kept hotel. Great breakfast and resultant option! It was a little far from a train station but if you can walk it it not more than 15 min from the central station. Unfortunately we had a bad smell coming from the bathroom in our room….
We had a weekend trip with friends. The hotel is close to the central station. The employees are very friendly. The rooms are nice and the breakfast is amazing. We will happily come back to this hotel.
We stayed at the Hyperion Hamburg for one night during our roadtrip through Europe. Arriving by car is very convenient, since the hotel is located close to a major road and offers garage parking with direct access to the hotel. Also, the location is great for sightseeing, as most of the city center is reachable by foot. We got a nice big corner room on one of the upper floors, with great views, comfortable beds, and lots of space for the 3 of us (2 adults and one child). The breakfast was very good, with many different options.
What a disaster. The Hotel is very noisy. You can hear neighbour’s in other rooms having a shower. But the best joke was: I called reception and asked for iron and iron board urgently. It was at 7.25am. They called me back 2 minutes later and said: a) you can’t have the iron and iron board before 8am as house keeping only starts at 8am and b) we can’t guarantee that you can get one as iron and iron boards are in popular demand and might not be available at all. Both are 30$ items and the Hotel can’t afford to have enough and house keeping starts at 8am….in which world do they live in ? There is a big highway going past as well and it’s noisy. I was shocked that I get such an answer.
Good position in the city for complete access for everything. If you are travelling by train or car access is very good and easy. The hotel has good amenities for whatever your reason for traveling. The staff friendly and helpful.
Good hotel, easy acces from parking House to the hotel. There is friendly and helpfull staff. Good breakfast - many things to choose among. The hotel is near the Old town and Elb Philarmonie. You cannot open the Windows, but there is aircondition.
Room was spacious and comfy. Breakfast was also excellent. Saunas was great bonus, 60-80 Celsius heated sauna and 80-100 Celsius heated. Location is quiet and still near of anything. We asked late check-out and first hour was free of charge, second hour they charge 10€
We had a really good time at this hotel. Friendly and helpful staff, nice modern rooms with good Ac, very good room service! The location of the hotel is a bit far from the city center but it has good communications nearby so it wasn’t an issue for us. Thank you Hyperion for a great stay!
Nice personnel. But it is a 2 star hotel and definitely not a five star hotel, as it simply doesn’t live up to the first rule of cleanliness. The room was not cleaned properly at all(dirty toilet and overall dusty), Not a black out curtain , horrible pillows and bed, it also had black mold and a sewage smell coming from the bathroom. I do not recommend it at all.