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25hours Hotel Altes Hafenamt

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Traveller (356)
Room & Suite (143)
Dining (57)
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About

#18 of 334 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
The 25hours Hotel Altes Hafenamt is a piece of living history. In the listed brick building of the former office of the Hamburg Port Authority, the Augsburg design team DREIMETA created a cosy captain’s home. NENI Hamburg restaurant takes you on a culinary journey around the world while at The Boilerman Bar Highballs are the stars – short drinks served in frozen glasses with two ice cubes. 49 rooms • Mini-bar • Safe • UE Boom Bluetooth speaker • free high-speed wifi throughout the building • mare Kiosk • Free MINI rental • Schindelhauer bikes for rent • Jogging Corner • fitness room • NENI Hamburg • The Boilerman Bar • Harbour sauna at 25hours Hotel HafenCity • Car park • We accept cashless payment only.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Meeting rooms
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
Languages Spoken
English, German
Hotel links
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Location

Osakaallee 12, 20457 Hamburg Germany
Name/address in local language
25hours Hotel Altes Hafenamt
451Reviews2Q+A8Room tips
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outofthelight wrote a review Jun 2023
Oslo, Norway264 contributions118 helpful votes
+1
I very much enjoyed my stay at 25hours Hotel Altes Hafenamt. It was only a 1-night stay (they were fully booked the night after), but I would be very happy to return. The location is great, in the cool HafenCity, and central - I am InterRail-ing and walked to and from the main station and all my sightseeing. As others have described on here, they have so many details interior-wise that contribute to the atmosphere and experience (you should experience it, so I won’t disclose all the surprises). I loved my room (the floor plan is not particularly efficient, but it was very nice, and had a cool feel about it). The bed was very comfy, and just what I needed after a long journey. They don’t have a gym, but have a cooperation with a very nice gym next door, which one can visit for 8EUR/day. I appreciate Nils at front desk organizing that for me in a very welcoming manner even before I arrived. I did not opt for breakfast, but had dinner in their restaurant Neni. Also Neni has a cool feel to it, and service was good - but I wasn’t as excited about Neni as I was about the restaurant named Heimat next-door. Also not a big issue, but on my day of departure, housekeeping was a bit too insistant on trying to enter the room before my check-out. All in all, a very nice stay, and I would be more than happy to return soon. Also, apologies for bothering you with a forgotten item in my room, but I guess it means I have to return via Hamburg also :-)
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Aug 8, 2023
Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ann Sofi A wrote a review Aug 2022
Stockholm, Sweden37 contributions27 helpful votes
Hotel's Favourite
So cool hotel in an old building surrounded by only new cool buildings. Had a quiet and beautifully decorated room overlooking the garden - a garantie for a good night’s sleep. Nice bar and efficient and attentative staff. I especially liked the humour in the furnishing and decorating of the whole hotel. Beautiful and witty! We’ll come again.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
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Location
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Sep 16, 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Patrick Moreira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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Pauliina F wrote a review May 2023
Helsinki, Finland23 contributions21 helpful votes
If you appreciate your sleep, skip this hotel. It seems the rooms near or above the restaurant and bar suffer from the loud noise (music) played in the restaurant. I had the room 110 - which should not be used as a guest room at all. It is right next to the kitchen and they try to replace they restaurant noice with artificial wave noise from 7 a.m. to midnight. Even that noise is not relaxing continuous noise, but it goes up and down. And the noise from the kitchen starts already before 6:30 am. Many people had praised the breakfast but at least for a vegetarian the choices were very limited and not living up to the positive feedback. (And the music blasts also during breakfast!) I have given a more detailed feedback about my personal experiences directly to the hotel management (in writing), but hope this general info helps others.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Aug 8, 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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seven77u wrote a review May 2023
6 contributions4 helpful votes
+1
Exellent hotel, perfect match. HafenCity, perfekt service, good breakfast with delicious coffee! The staff was amazing, friendly helpful and courteous. Ancient building , well designed interior and really good and comfortable. Great experience! we will come back
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded May 19, 2023
Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lars S wrote a review Mar 2023
1 contribution
This was my third stay here and every single one was perfect, no complains at all! Great reception, room and breakfast. Just a couple steps away from the speicherstadt and easy access to public transport in any direction.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded May 19, 2023
Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elie D wrote a review Nov 2022
7 contributions3 helpful votes
♥️RECOMMENDED🥰 You want a unique place, a special atmosphere, a magical feeling land you like design and young elegant architecture & design! Then 25hours hôtel Altes Hafenamt is yours. You’re going to love it. On the picture the extra large room. 1x bike free of use. Sauna available in the sister hotel 2 mn away. Don’t hesitate, just book!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Dec 8, 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Patrick Moreira General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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terrylambUK wrote a review Aug 2022
Manchester, United Kingdom1 contribution
Very stylish hotel, in the old port area of Hamburg. The hotel has a good restaurant and a great bar, with a nice outdoor area. Great staff, very helpful. The hotel and rooms are very stylish, interesting, and clean. There's plenty of restaurants, and bars either within a minute or two of the hotel, with others being a few minutes walk. There's also a couple of small supermarkets within a minute of the hotel. A couple of bakeries nearby also offer an alternative for breakfast. the area is quiet, full of heritage, and is only a 15 minute walk to the city centre. I rented an electric scooter, just outside the hotel, making the journey into the city centre just a few minutes. only two things I'd recommend, firstly an iron and ironing board in the room. and a slightly better range of beers in the Bar. The Germans make some of the best beers in the world, it would have been nice to have a larger option. Overall this is a great hotel, not formal in the way of a business hotel, much more interesting than that.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Sep 16, 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Patrick Moreira General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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Aleh wrote a review Aug 2022
Germany8 contributions1 helpful vote
I've been an Accor Platinum for many years, but I rarely see bad hotels like the "25hours Hotel Hamburg Altes Hafenamt". Stylish hotel, but the basic things of the hotel are at a very low amateur level. As many have already written in reviews earlier, there is no normal light in the rooms, semi-darkness. It's impossible to even shave in the bathroom, it's so dark, there is no extractor fan. The air conditioner blows directly on the bed, I woke up in the morning with a sore throat. The elevator did not go to my floor, I had to carry my suitcases on myself. The bed linen is so old that there are holes. Interns or just very lazy young people work at the reception. At check-in the staff member was not told anything about the hotel. When checking out from the hotel in the morning, the employee left somewhere, we waited for him for a long time. The employee came dissatisfied, probably we prevented him from resting. It would probably be good to send the hotel management for training, for example, to "25hours Hotel Indre By Copenhagen", so that they understand what a great hotel should be.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Sep 16, 2022
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin wrote a review Jun 2022
Munich, Germany1 contribution
Housekeeping staff continuously tried to kick us out of the rooms from 8:45 AM on checkout-day (regular checkout-time is 12 noon); entry of staff into room without knocking; staff started room cleaning (before 12 PM) although haven’t checked out yet and our belongings still were in the room; dirty towels provided in rooms; a sock of a previous guest was in the room on arrival. Disappointing and inappropriate customer service after feedback was given. The interior of the hotel and the rooms is very nice and unique. Staff at the bar and in the restaurant were very friendly and obliging!
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded Jun 13, 2022
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike P wrote a review May 2022
Dover, United Kingdom891 contributions182 helpful votes
Lovely old building converted into a boutique hotel. Helpful staff. Room was good but a bit dark plus the fan in the bathroom was quite distracting. Otherwise would have been a five star review. Might just have been our room. Fabulous breakfast
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Moreira, General Manager at 25hours Hotel Altes Hafenamt
Responded May 31, 2022
Hello mikep318 Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$227 - C$377 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburg
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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25hours Hotel Altes Hafenamt - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about 25hours Hotel Altes Hafenamt
Which popular attractions are close to 25hours Hotel Altes Hafenamt?
Nearby attractions include Monkey Quest (0.3 km), OPOLUM Escape Room Theater (0.5 km), and Speicherstadt (0.5 km).
What are some of the property amenities at 25hours Hotel Altes Hafenamt?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 25hours Hotel Altes Hafenamt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 25hours Hotel Altes Hafenamt?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 25hours Hotel Altes Hafenamt?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to 25hours Hotel Altes Hafenamt?
Conveniently located restaurants include The Table Kevin Fehling, Bianc, and cantinetta ristorante & bar.
Are there opportunities to exercise at 25hours Hotel Altes Hafenamt?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at 25hours Hotel Altes Hafenamt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 25hours Hotel Altes Hafenamt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at 25hours Hotel Altes Hafenamt?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to 25hours Hotel Altes Hafenamt?
Many travellers enjoy visiting Alter Elbtunnel (2.1 km), St Nikolai Memorial (0.8 km), and Altona City Hall (4.2 km).