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I'm spire level with IHG Rewards Club. I stayed for three days in Sept/Oct. Staff were well meaning, but unable to resolve issues. The room was HOT. I asked for someone to repair the A/C but was told it was working properly. When I questioned...More
Response from FRAAD, Manager at Holiday Inn Express Frankfurt City HauptbahnhofResponded 5 days ago
I am really sorry to read that your recent stay with us wasn't up to the standards of service you are accustomed to. It isn't typical of our hotel to have disappointed guests and we are constantly working on ways to improve our...More
My husband and I stayed at this hotel for a week and it was terrific. Our flight arrived early in the morning but we were able to get into our room a couple of hours before official check-in time. The staff was friendly and helpful...More
3 Thank theresaandjohnd
Response from FRAAD, Manager at Holiday Inn Express Frankfurt City HauptbahnhofResponded 23 April 2017
Thank you for your positive comment about the hotel.
We are glad to read that you enjoyed your stay with us.
Your positive remarks will be forwarded to our colleagues, as this is the best motivation.
We would be very grateful to welcome...More
We stayed for 3 nights to see sites in Frankfurt. Location was excellent, very close walk to train station as well as points of interest to us. Staff was always helpful and responsive. I tend to walk as much as possible when on holiday and...More
The hotel is near the main train station but there are better options available based on discussion with others that stayed near by. The hotel rooms are incredibly small as is the bed which is very small. The breakfast room was very crowded and hard...More
Response from FRAAD, Manager at Holiday Inn Express Frankfurt City HauptbahnhofResponded 3 weeks ago
We appreciate you taking the time to give us your valuable feedback.
We certainly will focus more on the bedding because our goal is to be exceptional at every aspect of your stay and look forward to another opportunity to accommodate you when...More
Cruddy neighborhood, was actually poorly lit, unseemly characters hanging around crowding sidewalk. Not easy to find front door in the dark. Creepy.
Decent once inside, but definitely a poorer cousin to the Holiday Inn Alte Oper, which is similarly priced and which has more amenities....More
1 Thank densie
Response from IHGService, Guest Relations Manager at Holiday Inn Express Frankfurt City HauptbahnhofResponded 4 weeks ago
Thank you for your stay and for posting a candid feedback about your experience with us. It is great to know that you were able to appreciate the service provided by our staff, breakfast, and cleanliness. However, I was concerned to see that...More
US$91 - US$421 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#34 Romantic Hotel in Frankfurt
#37 Luxury Hotel in Frankfurt
#54 Business Hotel in Frankfurt
Number of rooms
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Bahnhofsviertel / Innenstadt
Also Known As
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt