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Holiday Inn Express Frankfurt City Hauptbahnhof

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Traveller (326)
Room & Suite (190)
Dining (22)

About

Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof!
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
168Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
1,027Reviews
418Photos
17Q+A
92Room tips
Traveller rating
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  • 39
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Popular mentions
I have been staying in this hotel 3-4 times already and had no issue with WiFi before. However this time it is really bad. I could not even check my email. The outlook is stuck with downloading and doing nothing. With internet speed checking Apps. The speed is less than 0.5mB
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Good location ... in the city centre within walking distance of everything. In a side street away from the traffic noise. Good staff ... very friendly and helpful. Good room. Sizable with a couch that converted into a bed for the kids. My only irritation was that unlike most
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The hotel is the usual Holiday Inn Express standard, The rooms are basic but good. clean and comfortable. Breakfast was very basic continental style. Evening were not particularly helpful. The area itself, although close to the main railway station is not very nice. Fortunately
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Frankfurt City Hauptbahnhof
Responded 2 weeks ago
Hi Mead0wville, I am delighted to read your comments regarding your stay with us. It is quite concerning that we fell below your expectations for our area of service, value and location. I will make to sure to have the team look into the details of your concern for further improvements. Even though your stay was not spotless, we hope that your future trips will give us an opportunity to welcome you back to the property. Many Thanks, Ronald R. Case Manager IHGService
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If I could put 0 I would - no service hotel - do not really go out of their way to make sure you are happy. The worst experience at a hotel in all my years of traveling for business . I come to Frankfurt often and decided to try somewhere else for once..big mistake 1 - opened
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Frankfurt City Hauptbahnhof
Responded 3 weeks ago
Alexk0202, It would have been nice to hear that your stay was perfect, but I recognized it wasn't possible because of the issues you had with our service level, rooms and breakfast selection. Our goal is to provide a trouble-free experience, and what you described certainly fell short of that. To ensure the property lives up to the Holiday Inn Express standards, I've alerted their management about your feedback for review. They will make sure that proper actions are taken so this doesn't happen again. Also, we have sent you a private message to follow-up on this matter. Thanks for choosing our hotel for your trip. Give us another try! We'll do our best make it better next time. All the best, Joel A Case Manager IHGService
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The hotel is walking distance from the Hauptbahnof which make it great for those planning to travel by train. Rooms are modern and decent sized and the breakfast is included in the room rate. Reception staff is friendly and helpful and prices are reasonable. Great if you are
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12345638
You just take train to Frankfurt main train station. Depending what other train travel you are doing determine ticket type. There is daily and family pass depending on what doing. Or can get a one trip ticket. Kiosks are easy to use. Or can go to ticket desk
-1 votes
Yes, in my experience the staff was willing to hold bags behind the desk when we arrived before check-in time.
0 votes
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Do the business double rooms have air conditioning?
Yes, we've stayed there during a hot week and it worked just fine.
0 votes
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iHi, Lyn. What would you like to know about this accommodation? is there a lift to all floors please?
Good morning Lyn, as well David says there is 2 elevators going to all floors. Enjoy your trip.
0 votes
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We took a taxi & yes, it's just a short drive from airport. But there is a train station about a mile & half from the hotel.
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1234
"Don't count on customer service"
"Ask for a room at the back of the hotel"
"Go in winter and ask for a quiet room in the back."
"I got a room at the back of the hotel on the 4th floor (away from street noise) - it was very quiet."
"away from the the Elbe strasse will be best"
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PRICE RANGE
US$79 - US$325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express frankfurt city hauptbahnhof hotel frankfurt
LOCATION
GermanyHesseFrankfurtInnenstadtBahnhofsviertel
NUMBER OF ROOMS
116
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