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Alexander am Zoo

291 reviews
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Traveller (105)
Room & Suite (42)
Dining (19)
Overview
  • Excellent34%
  • Very good52%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“berger strasse”(7 reviews)
“frankfurt zoo”(7 reviews)
“quiet area”(8 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Concierge
Pets Allowed
4.0 Star Hotel
All hotel details
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Reviews (291)Write a Review
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All reviewsberger strassefrankfurt zooquiet areahotel is locatedyogurtfrankfurt cardliving roomclose to public transportbreakfast room istwo blockstea and coffee making facilitiesbreakfast was includedthe wi fifine hotelnice breakfastwould highly recommend this hotelbed was comfortable
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1 - 5 of 155 reviews
Reviewed 2 September 2017 via mobile

We were there just one night to rest after an overnight flight. Who says Frankfurt doesn't have charm?! Adorable neighborhood with plenty of character, easy access to hotels, shopping, parks, and running path along river. Great breakfast buffet included. Comfortable European style rooms. Reasonably priced.

Thank Margaret T
Response from AlexZoo, Manager at Alexander am ZooResponded 8 September 2017

Dear Margaret, that’s really impressive and so nice that despite the short time you spent with us to take the time and write us a review on tripadvisor - Thank you! Best regards Michelle-Jandel-Mouqué, General Manager & Team

Reviewed 28 July 2017 via mobile

We just finished a visit in Frankfurt and surrounding area. This hotel was so nice, clean and the beds were comfortable and the rooms had air conditioning. And the breakfast is incredible with so much to eat!! The staff there was so kind and helpful...More

Thank Ingrid M
Response from AlexZoo, Manager at Alexander am ZooResponded 8 September 2017

Dear Ingrid, we are delighted that you enjoyed your stay at our Alexander am Zoo in Frankfurt and hope to see you again on your next visit to Mainhattan as the locals lovingly call the city. Best wishes Michelle-Jandel-Mouqué, General Manager & entire Team

Reviewed 24 July 2017 via mobile

We liked our stay at this hotel. Very clean. Staff were friendly. Their breakfast buffet is impressive. Big selection of breads, cold cuts, cheeses, yogurt, eggs and beverages. A small negative fact is that their room air conditioning is automatically set to turn off after...More

Thank Rob G
Response from AlexZoo, Manager at Alexander am ZooResponded 8 September 2017

Dear Rob, we are happy that you enjoyed your stay at the Alexander am Zoo.Best regards Michelle-Jandel-Mouqué, General Manager & Team

Reviewed 19 July 2017

The hotel is located 10 minutes walk from the city center. There's no U or S stations near the hotel and you will need to walk 5 minutes from the closest one. Rooms are big! Bathroom is great and big, though, water pressure is a...More

Thank Udi B
Response from AlexZoo, Manager at Alexander am ZooResponded 22 July 2017

Dear Udi, thank you for your review on tripadvisor and the compliments which we passed on to our staff together with the hint to be more customer facing. Best regards from the Alexander am Zoo Michelle Jandel-Mouqué, General Manager

Reviewed 13 July 2017 via mobile

I thought for a few days whether to give it 3 or 4. I would have given it 7/10, but I do not think I could honestly give it 4/5. It just did not feel "4 enough". The location is quite ok. Easy to get...More

Thank Yuri H
Response from AlexZoo, Manager at Alexander am ZooResponded 22 July 2017

Dear Yuri H., thank you for sharing your evaluation with us on tripadvisor. We would have appreciated telling us the points when you were with us thus giving us the chance to correct the mentioned issues. Now we can only apologize to you, but in...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Breakfast included
Business Centre with Internet Access
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Details
Price range
US$104 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Frankfurt
#39 Luxury Hotel in Frankfurt
#46 Business Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$104 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Frankfurt
#39 Luxury Hotel in Frankfurt
#46 Business Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (105)
Room & Suite (42)
Dining (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ruth Margaret M
30 October 2016|
AnswerShow all 4 answers
Response from AlexZoo | Property representative |
Dear Ruth, the hotels is basically 2 stops by Underground (station Habsburger Allee) Line U7 from Konstabler Wache. From there it is a 5 Minute walk to the Christmas market. Walking from the hotel is 20 -25 minutes - there... More
1
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PGJoshua
5 March 2016|
AnswerShow all 3 answers
Response from Carsten H | Property representative |
Dear Joshua, the hotel has a car park which is underground and the cost is approx. 16 EUR per day. There is however the possibility finding a free spot in the streets nearby. Please pay attention to the residents parking... More
0
Votes
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Lil2013
26 January 2016|
AnswerShow all 3 answers
Response from Harry H | Reviewed this property |
Take train to Hauptbahnhof, U-bahn to Zoo, five minute walk. Total time about a half hour.
0
Votes
Room Tips
"Ask for the internal yard facing rooms."
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"Even ground floor rooms are well sound proofed."
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"I was on both the 5th and the 3rd floor - both rooms had good residential views."
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"I had a room on first floor...no noise from outside."
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