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Hotel Alexander am Zoo

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Traveller (118)
Room & Suite (42)
Dining (19)
Overview
  • Excellent34%
  • Very good52%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“berger strasse”(8 reviews)
“frankfurt zoo”(7 reviews)
“quiet area”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Concierge
Pets Allowed
4 Star accommodation
All hotel details
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Reviews (303)
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160 results
Traveller rating
54
78
22
4
2
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LanguageEnglish
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54
78
22
4
2
Show reviews that mention
All reviewsberger strassefrankfurt zooquiet areahotel is locatedfrankfurt cardyogurtclose to public transporttwo blocksrestaurants within walking distanceappointed roomstea and coffee making facilitiesgreat breakfast buffetthe wi fiwould highly recommend this hotelrooms are bigcold cutsreception area
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1 - 5 of 160 reviews
Reviewed 2 weeks ago via mobile

Spent weekend in Frankfurt. We stayed in this hotel. It’s located within walking distance from city centre. Nice staff. Amazing continental breakfast served. I will deffo visit again when in the area.

Thank Sebastian P
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded 1 week ago

Dear Sebastian, we are glad you enjoyed staying with us - your feedback is much appreciated! Looking forward to see you again next time! Best regards Michelle Jandel-Mouqué, General Manager

Reviewed 4 weeks ago via mobile

We have never looked for another hotel in Frankfurt. We always just come here. I particularly enjoy the buffet breakfast in a cheery room with spotless white table settings. TIP: weekend rates are a super value. Convenient location for seeing all of Frankfurt. Good restaurants...More

Thank joyceheard
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded 3 weeks ago

Dear Joyceheard, what a compliment! Thank you very much for your repeat visits and the lovely review on tripadvisor. We are looking forward to many happy returns! Michelle Jandel-Mouqué, General Manager & Team

Reviewed April 6, 2018 via mobile

We had 2 rooms reserved for 2 nights. When we checked in, we were given keys to the rooms. Aside from being run down, one room smelled horribly of cigarette smoke, the other had furniture that was stained with something that I really don’t want...More

1  Thank JadasPet
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded April 10, 2018

Dear JadasPet, we are very sorry that you had a bad experience in our house. All Deluxe rooms will be renovated this year, as they really need some refurbishment. Thanks for your understanding – Michelle Jandel-Mouqué

Reviewed March 23, 2018

Have stayed here for the third time now. It's a smaller hotel in Frankfurt/Bornheim area and close to shopping (Berger Strasse) and subway system. Rooms are clean, spacious and quiet. A breakfast buffet is served from 6.30 to 10.30 a.m ever day and staff are...More

Thank kdeutschler
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded April 9, 2018

Dear Kdeutschler, thank you very much for your kind review of the Alexander am Zoo. We always try hard to be good hosts to our guests and do look forward seeing you again soon! Best regards Michelle Jandel-Mouqué and team.

Reviewed March 17, 2018 via mobile

+ Big rooms, quiet, clean, service and breakfast ok, not the best but not the worst. Decent prices for rooms. - Located little bit far away from city center, rooms little bit worn and color/material selections not the best for my eye.More

Thank Mikko K
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded April 9, 2018

Dear Mikko K, thank you for your sharing your point of view with us. It would be very informative to us if you could be more specific about the breakfast offerings you were missing. Looking forward to see you again and speak to you personally...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Meeting Rooms
Wheelchair Access
Laundry Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
US$92 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Mid-range Hotel in Frankfurt
#4 Safe Hotel in Frankfurt
#6 Residential Neighborhood Hotel in Frankfurt
#8 Family Hotel in Frankfurt
#19 Classic Hotel in Frankfurt
#30 Quiet Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$92 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Mid-range Hotel in Frankfurt
#4 Safe Hotel in Frankfurt
#6 Residential Neighborhood Hotel in Frankfurt
#8 Family Hotel in Frankfurt
#19 Classic Hotel in Frankfurt
#30 Quiet Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Photos
Traveller (118)
Room & Suite (42)
Dining (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ruth Margaret M
October 30, 2016|
AnswerShow all 4 answers
Response from AlexZoo | Property representative |
Dear Ruth, the hotels is basically 2 stops by Underground (station Habsburger Allee) Line U7 from Konstabler Wache. From there it is a 5 Minute walk to the Christmas market. Walking from the hotel is 20 -25 minutes - there... More
1
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Google Translation
PGJoshua
March 5, 2016|
AnswerShow all 3 answers
Response from Carsten H | Property representative |
Dear Joshua, the hotel has a car park which is underground and the cost is approx. 16 EUR per day. There is however the possibility finding a free spot in the streets nearby. Please pay attention to the residents parking... More
0
Votes
Google Translation
Lil2013
January 26, 2016|
AnswerShow all 3 answers
Response from Harry H | Reviewed this property |
Take train to Hauptbahnhof, U-bahn to Zoo, five minute walk. Total time about a half hour.
0
Votes
Room Tips
"Ask for the internal yard facing rooms."
Read review
"Even ground floor rooms are well sound proofed."
Read review
"I was on both the 5th and the 3rd floor - both rooms had good residential views."
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"I had a room on first floor...no noise from outside."
Read review
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