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The Westin Grand Frankfurt

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Traveller (587)
Room & Suite (738)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,471)
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476
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134
44
30
Show reviews that mention
All reviewsexecutive clubheavenly bedkonstablerwache stationnespresso machinethe main shopping streetvery nice hotelchristmas marketshopping areathe location is perfectan upgrades bahnbreakfast buffet isearly checkbusiness tripzeillobbystarwood
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21 - 25 of 1,034 reviews
Reviewed 4 February 2018

The Westin Grand is a top quality business hotel in downtown Frankfurt. While the hotel may start to get a little dated/be in need of a makeover some time soon, the staff strives for excellence and ensures a hassle-free travel experience for the business traveler....More

Thank luketheduke_vie
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 6 February 2018

Dear luketheduke_vie, Thank you for staying with us and we appreciate you taking time to share your experience on Tripadvisor with us. I am very happy to hear that you enjoyed the service provided from our associates. This is finally what we train for on...More

Reviewed 4 February 2018

This hotel lacks some character; it feels like a chain which f course it is. Whilst some effort has gone into the reception and bar area ie a car in a box in the air! and one in reception - I didn't get the point....More

Thank pinacolada53
Reviewed 3 February 2018

Arriving around noon, we had requested early check in from Starwoods Preferred Guests. The Front Desk stated they could and would not check us in and could not even tell me when rooms were available. She did charge my credit card but could not give...More

Thank pensando42
Response from GMWestin F, other at The Westin Grand FrankfurtResponded 4 February 2018

Dear pensando42, Thank you for staying with us and we appreciate you taking time to share your experience on Tripadvisor with us. We pride ourselves on delivering a memorable hotel experience during your travels. We have unfortunately fallen short of that goal. Please accept my...More

Reviewed 2 February 2018 via mobile

I checked into the hotel 31 January 2018 for a day I was well received by the reception staff and even escorted to the lift. Great room with all the amenities and was very clean. I visited a bar adjacent to the hotel and Sadly...More

Thank Ravi N
Reviewed 31 January 2018 via mobile

Stayed here for the xmas markets in December with my partner. Got a really good deal on hotels.com and we both absolutely loved our stay. Our room was amazing. Huge bed, desk, table & armchair. Nespresso machine was a great treat with pods each day....More

Thank Rebekah C
Response from GMWestin F, other at The Westin Grand FrankfurtResponded 1 February 2018

Dear Rebekah C, Thank you for staying with us and we appreciate you taking time to share your experience on Tripadvisor with us. Thank you for your positive feedback and comments. We work continuously to ensure flawless service and to produce great experiences for our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$154 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#32 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$154 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#32 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
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Traveller (587)
Room & Suite (738)
Dining (168)
Pool & Beach (20)
Amenities (53)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
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bgower22
August 7, 2017|
AnswerShow all 6 answers
Response from Justine W | Reviewed this property |
No the hotel does not have a shuttle. The hotel is a block from the train station. A taxi is around 50 euros depending on the amount of luggage and which way the driver goes.
1
Vote
123diane456
July 17, 2017|
AnswerShow all 6 answers
Response from Mirooke | Reviewed this property |
Take a metro. Cheap, direct line, quick and stops right next to the hotel. Frankfurt (Main) Konstablerwache is the station where you have to get off.
1
Vote
Room Tips
"Ask for upper floors."
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"The rooms are probably very , very similar so probably all fine"
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"Beware of the outdoor cafe' in the back of the hotel....................."
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"Rooms on the top floor offer exceptional views with easy access to the gym, pool and Spa."
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