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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,596 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,670: English reviews
Singapore, Singapore
Reviewed 13 July 2015 via mobile

In general, airport hotels are pretty depressing. That's why even non-smokers start to smoke, as witnessed by the corridors. This one doesn't escape that general cliché, but good management makes the stay bearable. The staff at reception and at the restaurant are friendly and efficient; they even have a good sense of humour, maybe a characteristic of the new Germany....

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Helpful?
Thank Lam N
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Lam N, Thank you very much for staying at the Sheraton Frankfurt Airport Hotel during your journey and for taking the time to post a review about your experiences. You are right: We are not a Holiday Resort Hotel, but we are a well-equipped airport hotel with an ideal location for travelers and business people. We do our best...

Ohio
Reviewed 12 July 2015

Deutsch: Letztes Jahr (Juli 2014) habe ich bei diesem Hotel übernachten. Deutsch ist nicht meine Muttersprache und ich habe für sieben Wochen ein Uni-Programm für Deutsch gemacht. Mein letzter Tag in Deutschland aß ich bei dem Glashaus Café. Mein Ober was sehr professionell und aber nett. Er heißt Maid Mohammed. Er hat über mein Deutsch gesprochen: "Sind Sie ehrlich Amerikaner?...

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Helpful?
Thank Thomas Y
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Thomas Y, Many, many thanks for such a great review and for sharing this amazing and personal story with us! Especially from our Mo who was over the moon with finding his name mentioned in your review. Your review proofs: personal service really makes the difference! Thanks again and come back soon. We look forward to welcoming you! Kind...

Reviewed 12 July 2015 via mobile

Good breakfast. Noodle, congee, scrambled egg are good. Good location and late checkout service till 3:00pm If ur flight is in the afternoon, here is perfect n good amenities That's it It's the old one as u know

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Helpful?
Thank Jee J
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Jee J, Thank you very much for your feedback. We are glad to read that you enjoyed our breakfast. You should really try lunch or dinner the next time you are here. Our chefs create the most amazing dishes. We look forward to seeing you soon again! Best regards, Ralf Stresing General Manager

Caldwell, New Jersey
Reviewed 10 July 2015 via mobile

The location is exceptional for international travel through Frankfurt. The rooms are a bit dated but clean. The property offers all the amenities any traveler needs. I had dinner at the Flavors Restaurant and was quite pleased with the service, food preparation and presentation. All the hotel staff I encountered were highly professional and helpful. Would definitely stay here again.

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Helpful?
Thank Stugot2
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Stugot2, Thank you for your fantastic feedback regarding your recent stay at our hotel! We are glad to hear that we offer all the amenities any traveler needs – because that is indeed one of our main purposes. Also, I like to say thank you, for your words about our staff and our restaurant. We try our best to...

Bellevue WA
Reviewed 10 July 2015

Booked this hotel like 100s of other people, to be convenient to an early morning the flight the next day. Worked well for our purposes. The staff were all very nice. the room was a good size and clean. They offer free internet access just to print your boarding passes, otherwise it costs.

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Helpful?
Thank LoveToTravel1962
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear LoveToTravel1962, Thank you very much for sharing your impressions about the Sheraton Frankfurt Airport Hotel here on TripAdvisor. I am very pleased to read your compliments. Our hotel is indeed very convenient for travelers who need to catch an early flight the next day. We are very much looking forward to the pleasure to be your hosts again. Best...

São Paulo
Reviewed 10 July 2015

We were positively surprised by Sheraton Frankfurt Airport. Airport hotels tend to be uggly and without personality but this hotel was nice and perfect for when you are in transit. We stayed in a family room, one king and two single beds, very clean and spacious with a nice bathroom. Overall an excellent experience for an Airport Hotel.

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1Thank saopaulo36
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear saopaulo36, Thank you very much for your time to share your experience about your recent stay at our hotel. We are glad to read that you were positively surprised by our airport hotel. Our family rooms are perfect for a rest when traveling with kids. Featuring one double bed and two single beds, the room is a perfect hideout...

Singapore, Singapore
Reviewed 9 July 2015 via mobile

Great choice as it's the nearest from all the nearby hotels within frankfurt airport Stayed in family room; one double and 2 single bed; huge room with huge toilet as well. Services were great; staffs are friendly and helpful. Price wise it's reasonable enough. Breakfast is optional at 32€ . I would suggest you go to airport city mall as...

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Helpful?
Thank Irah H
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Irah H, Thank you very much for your recent stay with us and for your feedback and commendation of our staff. They really are friendly and helpful and we are very proud of them! Thank you also for recommending us to people who arrive late or have an early flight to catch. We really appreciate that. My team and...

california
Reviewed 9 July 2015

We always use this hotel as our base when traveling home from Frankfurt. We fly in the day before our flight and stay overnight. The hotel is attached to the airport and the staff is wonderful. They will take you luggage the day you leave directly to the airline for your check in and make it as seamless as possible....

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Helpful?
Thank chamonixCalifornia
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear chamonixCalifornia, thank you so much for always staying with us when traveling home from Frankfurt and for recommending our hotel - we really appreciate that. And of course thank you for your kind words! To give our guests a feeling of home is what we are after. So we are very happy to read that you had a great...

Houston, Texas
Reviewed 8 July 2015

This is an excellent hotel located right in the airport which makes for easy flight check-in the next morning. The staff were very friendly and helpful. The club level lounge was very relaxing and had excellent food and drink. I will surely stay here again on my next trip to Frankfurt.

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Helpful?
1Thank J F
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear J F, Thank you for your cheering words! I am very proud to read your compliments about our staff and that you enjoyed our relaxing club level with excellent food and drink. I gladly will forward your compliments to the regarding department. We would be thrilled to welcome you again on your next trip to Frankfurt. Best regards, Ralf...

Locust Dale, Virginia
Reviewed 8 July 2015

We didn't have a smooth start as the room was warm when we arrived. The hotel desk dispatched a mechanic who told us if the room didn't get cool within an hour or so they would move us.......well it didn't and we did move. It was a small inconvenience so we had a good night's rest in a cool room...

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Helpful?
Thank Donald D
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Donald D, Thank you very much for your honest feedback and thank you for the good score you gave us - though there was a small inconvenience, wherefore I would like to apologize for. We are glad to read that you had a good and restful night after you moved to a new room and that you made your...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $138 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#28 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Silence to the extreme (for external noises)”
 of 5 bubbles Teedeegee, 9 Feb 2017 | Read review
“book an Executive room”
 of 5 bubbles DietmarF_12, 7 Feb 2017 | Read review
“Nice easy walk to the terminal for morning flight”
 of 5 bubbles U9923TWdanielh, 6 Feb 2017 | Read review
“As a SPG platinum member I have always received a renovated room”
 of 5 bubbles 871yas, 17 Jan 2017 | Read review
“Definitely ask for rooms on higher floors (6 or higher) that face the airport, especially if you are into airport views.”
 of 5 bubbles nealj622, 2 Jan 2017 | Read review
5 of 5