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Sheraton Frankfurt Airport Hotel & Conference Center

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#29 of 274 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,385 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,533: English reviews
Ras Tanurah
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 30 March 2015

Our stays in this hotel are always great. So convenient with the airport and train station. Service is great and the rooms are perfect. No complains. No noise. It is a little expensive because you are getting a great hotel service.

Helpful?
1 Thank Julio B
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Julio B, Thank you for taking the time to share your experiences with us. It is a pleasure to note that the level of services provided by our dedicated team here at the Sheraton met your expectations. We hope to welcome you soon again. Warm regards, Ralf Stresing General Manager More 

Zürich
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 March 2015 via mobile

We had a conference with 35 people in this place. The first night when not everyone was there we tried the a la carte menu: extremely poor for very high prices! We also just realized that Internet is not included in the room rate (which wasn't cheap at all) but that everybody hat to pay 19EUR for a decent WLAN... More 

Helpful?
Thank effendi8
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear effendi8, Thank you very much for your constructive feedback. We were distressed to read about your experiences at our hotel and we truly apologize for any inconveniences we may have caused. We will immediately start a full investigation to find out what exactly went wrong. Please contact me at Ralf.Stresing(at)Sheraton.com with detailed information (Contract number, Company name etc.) so... More 

Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 March 2015 via mobile

Good and ideally located near Frankfurt airport and ICE train station. Rooms are spacious, bathroom and office desk and good restaurant and bar [separate smokers bar]. However the hotel charges for wifi which is a little bit out dated and breakfast costs €32 which is quite on the high side.

Helpful?
Thank FredvanhetNederend
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear FredvanhetNederend, Thank you very much for your valuable review. We are happy to read that you enjoyed your stay with us. Thank you also for highlighting our La Cubana bar. At our bar guests may enjoy extraordinary cigars, premium liquors and delicious cocktails in a cozy atmosphere. Beside our large buffet breakfast for 32 Euros we also offer Continental... More 

stockton
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 March 2015

In terms of having location near to the airport and actually connected to T1, it's great! The facilities are average though and service too. Conference service people were VERY good, yet we experienced some difficulties with the actual hardware in terms of the conference room / tv/re-servicing the room post lunch etc. Bedroom was good and room service people were... More 

Helpful?
Thank dentiStockton
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear dentiStockton, Thank you very much for your feedback regarding your recent stay at our hotel. Your opinion is very important for us to improve our services and we are sorry that we did not meet your expectations 100%. On the other side it is great to read that my team took good care of you and convinced you of... More 

Lucerne, Switzerland
Level Contributor
58 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 March 2015

One of those fairly soulless places at a major airport. Quick checkin despite long queue, v friendly staff. Room was somewhat dated with bathroom from 80s (or 70s?), hairdryer was antique. Appreciated the quietness despite proximity to AP. If you chose a room far away from the elevator, you need to walk a mile but it is v quiet indeed.... More 

Helpful?
Thank Norm268
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Norm268, Thank you for your valuable feedback which we take very serious. I regret that we did not fulfill your expectations in regards to the design of our hotel as well as the level of service. Due to the strike at the airport and hundreds of stranded passengers we were actually booked out. We did our best to make... More 

Brooklyn
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 March 2015

This is by far one of the best Sheratons I've stayed at. Clean, Fresh, Neat, nice sized rooms. Of course access to the airport terminal 1 is a breeze. Will surely continue staying here for future flights from Frankfurt.

Helpful?
2 Thank tzvitas
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear tzvitas, Thank you so much for your warm words. Being “one of the best Sheraton´s you stayed in” makes us really proud. We always try our best to make everyone comfortable and I am glad to see that your stay exceeded your expectations. The next time you pass through Frankfurt, please make sure to pay us a visit. We... More 

Israel
Level Contributor
265 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 25 March 2015

Great location for overnight stay and for meetings, the rooms are comfortable and clean and the breakfast is very good with great variety. The Starbucks in the lobby is good for meetings with good service. My only comment is the shower in the bath which not up to par.

Helpful?
Thank alonsegs
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear alonseg s, Thank you very much for your friendly words. We are very happy that you enjoyed your stay. Thank you also for commending our breakfast buffet. We have indeed one of the best and largest breakfast buffets in town. Our restaurant crew will be highly motivated by your positive feedback. I hope you have already planned your next... More 

Jacksonville, Florida
1 review
Reviewed 23 March 2015

I stay at this hotel at least once a month for one night before I depart the next day and on this trip I arrived later than expected and did not have dinner before I arrived. When I called to order room service, Dewan Ahmed was so accommodating to my needs that he was allowed me to order an entrée... More 

Helpful?
Thank cfitting
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear cfitting, Many thanks from the entire team of the Sheraton Frankfurt Airport Hotel for giving us such a positive summary of your experience with us. Of course I have shared your comments with Dewan and he is very happy to hear about his great service. A feedback like yours is always a great motivation for us! We appreciate your... More 

Chicago, Illinois
Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 22 March 2015

We have stayed overnight at this hotel a number of times. It is always a wonderful experience. Very helpful staff. Clean and spacious rooms. The breakfast buffet has a large selection of food items that will accommodate every taste. Dinner at the Flavors restaurant is exceptional. Formal restaurant with excellent service. The sound proofing at this hotel is unbelievable. Could... More 

Helpful?
2 Thank Beverly T
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Beverly T, A big "Thank you" to you for your positive feedback. We are very happy about the good score you gave us. Thank you also for recommending our large breakfast buffet at our restaurant Flavors. We know that a good breakfast guarantees the perfect start into the day. I have already forwarded your words to our Flavors team;... More 

Morgantown, West Virginia
Level Contributor
195 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 March 2015

This wonderful hotel is connected to the airport and train station and is a very short walk from New Work City. A very impressive indoor city. The perfect place to stay if you have a flight out early or late! Two excellent restaurants as well!

Helpful?
1 Thank Austin W
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear aweser, Thank you very much for this very nice review here on TripAdvisor. We are very happy that we were able to provide you with a pleasant stay at our hotel and that you enjoyed our convenient airport location. I hope you will stop over at our hotel again at your next stay in Frankfurt. My team and I... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $127 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#21 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room facing away from the airport are quieter. Facing the airport are more entertaining.”
 of 5 bubbles alxnamly, 27 Nov 2016 | Read review
“Ask for a higher floor overlooking the runways”
 of 5 bubbles Nellie05, 27 Nov 2016 | Read review
“High floor, airport view”
 of 5 bubbles JoeK841, 19 Nov 2016 | Read review
“Ask for a free room upgrade”
 of 5 bubbles Gary_Worgh, 18 Nov 2016 | Read review
“All rooms are well sound proofed so location is not important.”
 of 5 bubbles medmar_10, 4 Nov 2016 | Read review
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