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Sheraton Frankfurt Airport Hotel & Conference Center

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#23 of 274 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,511 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,620: English reviews
Stuttgart, Germany
Reviewed 7 July 2015

The hotel is a 1980s style building with a thousand rooms and the closest to to Terminal 1 at Frankfurt. Easy to reach from city and overland train station too. Arriving by rental car - its the closest hotel to the major car rental companies. The hotel has a small, own parking lot at the Conference Level (one level down...

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Helpful?
1Thank Stefan S
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Stefan S, Thank you for sharing your experiences of your recent stay with us. We truly appreciate your feedback and regret that we were not able to satisfy you 100%. Rest assured that I have personally addressed the shortcomings with the concerned department heads, in order to ensure consistent and efficient service to all our guests in the future....

UK
Reviewed 7 July 2015

Stayed here for two nights for a conference I was attending. A very comfortable hotel which is ideal as a place to meet when visiting Frankfurt airport. Apparently it is also one of the biggest hotels in Germany (!). Staff very helpful and polite at check-in. Wi-Fi worked well and was fast enough for everything I needed to do. Room...

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Helpful?
Thank textlad
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear textlad, Thank you very much for your kind words. Indeed, we are one of the biggest hotels in Germany and did you know that we are the biggest airport hotel in Europe? We believe that personal service really makes a difference – especially when you are big hotel - and try to make all guests feel at home. I...

Seattle, Washington
Reviewed 6 July 2015

All was excellent. First we were given the "family "room rather being required to pay for 2 individual rooms for our family of 4...kids 12,9. As we arrived we were greeted by Evelyn, the events coordinator. They were in the middle of the 40th anniversary celebration and it was a bit chaotic in the usual lobby due to a reception....

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Helpful?
Thank Sinead S
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Sinead S, We were very pleased to welcome you to our hotel. Thank you very much for writing a review and giving us such a good score. And thank you for your understanding because of the exceptional circumstances at the check-in due to our 40th anniversary celebration. We really appreciate that. We are also looking forward to your next...

Singapore, Singapore
Reviewed 6 July 2015

Lufthansa stranded me one night in Frankfurt Main Airport and kindly booked me into the Sheraton across the terminal building. Location for air travellers is definitely a plus and rooms are spacous and well equiped. Internet rates are outrageous but that might be still the standard insome European destinations. Definitely something to make a difference by changing this. Overall check-in...

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Helpful?
Thank szplsr
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Szplsr, Thanks a lot for your review and for recommending us to travelers. Thank you also for pointing out some other positive aspects, such as the convenient location next to the Frankfurt Airport, the efficient check-in and out and our comfortable rooms. We do our best to make each guest’s stay a positive experience. We hope you will book...

New Brunswick, Canada
Reviewed 6 July 2015

I have been travelling to Frankfurt and Germany for over a year on business trips and we frequently use the Sheraton in the Frankfurt airport for our business meetings. The Sheraton staff see thousands of people and serve many international customers. I really appreciate the personal touch and service that they have shown to us. They remember me, and try...

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Thank Geoff M
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Mr. G. I. Marney, Thank you for choosing our hotel for your business meetings for over a year now. We feel very honored by your warm words. Many, many thanks from the whole crew at the Sheraton Frankfurt Airport Hotel - especially from Ali and Mo! We are so happy to hear that you always try to drop in...

Cincinnati
Reviewed 5 July 2015

With walking distance from the Frankfurt Airport, this is a great place to rest before and after a long flight. Nice restaurants, very comfortable and quiet rooms. Very friendly and helpful people at reception and in restaurant.

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Helpful?
Thank HM_Cincinnati
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear HM_Cincinnati, Thank you very much for the short but great review! We are glad to read that you enjoyed your stay with us. We hope your travels will bring you back to Frankfurt in the near future. It will be our pleasure to welcome you back! Kind regards, Ralf Stresing General Manager

Reviewed 5 July 2015 via mobile

Our stay was excellent based on the great personal and energetic service provided by the very professional restaurant manager, Antonio Gentili The location and convenient train and flight connections are perfect.

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Thank acd058
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear acd058, Thank you very much for your comment. It is a pleasure to read that you felt so well taken care of by Mr. Gentili, our restaurant Manager. I am proud of my team which did their best to show you the high level of hospitality we are passionately working for. We hope to see you soon. Best regards,...

Collierville, Tennessee, United States
Reviewed 4 July 2015

My family and I recently stayed twice at the Sheraton Frankfurt Airport Hotel over a one week period. On both occasions, the service was outstanding! We had dinner at Flavors restaurant in the hotel and it was simply superb. And the food in the executive lounge was as equally tasty. The rooms were well designed and met the needs of...

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Helpful?
Thank Donna G
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Donna G, Thank you so much for your kind review. Being “one of your favorite hotels” makes us really proud! We always try our best to make our guests feel comfortable and I am glad to see that your stay exceeded your expectations. The next time you pass through Frankfurt, please make sure to pay us a visit. We...

Sørumsand
Reviewed 4 July 2015

Easy access from the exit at Frankfurt Airport terminal 1. Effective check inn rutines and easy access to the rooms. nice rooms with good space in both the room it self and the bathroom. Nice hotel for business seminars for european located companies.

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Thank RogerOI
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear RogerOI, Thank you very much for staying at our hotel. I appreciate that you took the time to write a review about your stay. Thanks for recommending our Hotel to European located companies. We will do our best to make you feel at home whenever you stay with us again. Best regards, Ralf Stresing General Manager

Reviewed 3 July 2015

Amazing, how the hotel changed, i know the hotel for more than 25 years, it changed in a modern way, the rooms are comfortable, the staff, very friendly! Restaurant Flavors: Amazing is the welcome from Antonio, super friendly, never stressed, always a word for the guest, the service from him is awesome, love this guy! Clean and perfect organized restaurant,...

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Helpful?
Thank Ralf B
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Ralf B, Thank you so much for this wonderful feedback. We believe that a hotel can only be as good as its staff and therefore we are totally flattered by your kind words for Mr. Gentili, our restaurant manager. We will gladly forward your compliment to Mr. Gentili. Thank you for showing your appreciation of our efforts. We will...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $140 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#18 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely ask for rooms on higher floors (6 or higher) that face the airport, especially if you are into airport views.”
 of 5 bubbles nealj622, 2 Jan 2017 | Read review
“We have stayed in many rooms over the years. They are all comfortable and quiet.”
 of 5 bubbles sbruckel, 17 Dec 2016 | Read review
“Check out their executive rooms”
 of 5 bubbles tshissler, 15 Dec 2016 | Read review
“rooms are OK if you just want to stay here; go elsewhere if you want a European meal before you leave”
 of 5 bubbles RestSeeker2, 13 Dec 2016 | Read review
“club floor”
 of 5 bubbles waiake1, 11 Dec 2016 | Read review
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