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Steigenberger Frankfurter Hof

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#19 of 268 Hotels in Frankfurt
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Steigenberger Frankfurter Hof
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1,803 Reviews from our TripAdvisor Community

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Showing 969: English reviews
New York
Reviewed 25 September 2016

The hotel was really nice, and located in the center of downtown Frankfurt. Staff was incredibly helpful, and getting a taxi was very easy. Only two minor issues: One is that the hotel is so big, that it takes a few minutes to walk from the elevators to some of the rooms - it's like walking a city block! The...

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Thank davidH9279HY
Reviewed 24 September 2016 via mobile

The location is perfect on the most central location in town. The building is beautiful in the classic way. Interior expensive detailed and tastefully. What makes it special is the amazing level of service from all members of the staff.. And always with a smile. At last visit we got an un expected upgrade to one of the best suites...

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Thank Niels Peter P
Houston, Texas
Reviewed 23 September 2016

The hotel is very well located, beautiful and grand . The best asset of the hotel is the personnel: helpful, informed an ready to please.. The bathrooms are great but the bedroom is at most that of a 4 star hotel. What is inexcusable was the internet service. The basic one is extremely slow. The paid one sub par and...

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Thank Yturbe
Beirut, Lebanon
Reviewed 23 September 2016

Steigenberger is perfectly located outside the main shopping alley, and in the business district. nice old hotel, well maintained and with great terrace. The high floors enjoy nice views of the city. recommended for business and leisure travelers. the rooms are spacious with most of them having a small walk in closet. however the rooms miss the espresso machines and...

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Thank Sardenia
Luxembourg City, Luxembourg
Reviewed 22 September 2016

Comfortable hotel in central Frankfurt, good location, easy accessible, very friendly staff, very good food and wine. would recommend the hotel for business trips but also for people visiting Frankfurt.

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Thank ruthbJ7916KN
Tennessee
Reviewed 21 September 2016

After an exhausting week of business travel in Germany I decided to spend my weekend off at the Steigenberger Frankfurter Hof. I'm so glad I did! From the moment I arrived (haggard and tired) the staff was welcoming and attentive. Mr. Valerio Folino at the reception desk had me in my room within seconds - and the room was lovely....

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Thank ELWarners
Moscow
Reviewed 20 September 2016

no good service. Expensive. Ratio value/ money is not good. Dark shower room. Very bad wi-fi in the room, not enough for reading mail or news. Stuff came in when I was in the room. I was in the bathroom without closes and should cry to force stuff leave the room. Service is low level

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Thank U8747ZYelenas
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear U8747ZYelenas thank you for your comment. We apologize for the disturbance of our personnel in your room. We kindly ask our guests to either hang the 'do not disturb sign' outside the door, lock the door or ask not to come in when the housekeeping is knocking. Our housekeeping will attend to the room at least twice a day....

Krasnoporsk
Reviewed 20 September 2016

Smoking room was booked but it looks like we got non smoking- no ashtrays in the room. It was 2 guests but bathroom accessories (shampoo, gel)- just for one guest. everything else was fine. The personel was very friendly and helpful. Comfortable

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Thank elenamQ8613GG
Stockholm, Sweden
Reviewed 20 September 2016

Excellent hotel, reminiscent of past grand hotels. Great rooms, fantastic bed. You should not miss breakfast, one of the better ones we have had. Also tried the Oscars restaurant, Ok but slightly overprice. Big negative : very poor internet, surely at 250 Euros per room per night one expects a free and seamless connection. Was bad even after upgrading at...

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Thank crh5730
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear crh5730, thank you for your positive review. We appreciate your time for posting a comment. In regards to the wireless connection we would like to apologize. As Wi Fi Infrastructure is expensive and would reflect in room rates, we have decided to offer our clients a basic free-off charge access and additional options for upgrading, in case streaming of...

Ghent, Belgium
Reviewed 19 September 2016

For such a big 5* hotel, I was expecting a least free bottles water in the room. Impossible to make a cup of tea in the room. Poor bathroom. I booked this hotel with Parking but it is not informed that the parking was not for the hotel and 20eur per night to be paid.

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Thank 662wf
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear 662wf, I am deeply sorry that your experience at our hotel will not remain in good memory – thank you for sharing this and please do accept my apologies. With best regards, Moritz Klein General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 

Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range: $242 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Steigenberger AG, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Booking.com, Cheap Tickets, Cancelon, Priceline, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your Steigenberger Frankfurter Hof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#3 Romantic Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#3 Green Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#15 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Frankfurter Hof staff and other travellers.
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3 months ago
Los Angeles, California
5 months ago
Ancona, Italy

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Questions? Get answers from Steigenberger Frankfurter Hof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're probably all good. Courtyard is quieter. Streetside is better view.”
intrepid1406, 4 Apr 2017 | Read review
“Away from service elevators”
76shannong, 1 Apr 2017 | Read review
“Only higher grade rooms (more expensive) have coffee makers apparently.”
nicoletao198, 25 Mar 2017 | Read review
“Ask for a quiet room and one where the window will open.”
286waynei, 12 Mar 2017 | Read review
“There are rooms with balcony's you can walk out on ask for one of those they are at the mid level of the hotel.”
ellaw54, 11 Mar 2017 | Read review
5 of 5