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Steigenberger Airport Hotel

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#30 of 274 Hotels in Frankfurt
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GreenLeadersSilver level
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2,541 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Airport Hotel
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Showing 1,415: English reviews
Pune, India
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 February 2016

This is a big hotel and located very close to the airport. The lobby is quite big and can get very crowded and check-in process can be quite time consuming. The room was a very basic and small in size. It's ok for a business traveler. The morning breakfast was included in the rate and was good. The restaurant at... More 

Helpful?
Thank kdsmumbai
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear kdsmumbai, Thank you for your review of our hotel on TripAdvisor. We are very pleased to read that you felt well with us during your stay. Thank you for your positive words about our tasty food. Thank you also for your comments about our Wi-Fi. We are already examining alternatives with our internet provider to offer better conditions to... More 

Copenhagen, Denmark
1 review
Reviewed 3 February 2016

Lovely atmosphere and good service all over the line. The room was fantastic, unfortunately the internet was a bit week in my room. Fantastic hotel and very recommendable for all business travelers coming to Frankfurt.

Helpful?
Thank Kogulan K
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Kogulan K, Thank you for taking the time to provide reviewers on TripAdvisor your comments regarding the Steigenberger Airport Hotel Frankfurt. We are delighted you enjoyed your stay at our hotel. Our team always aims to fulfill all wishes of our guests. We are already looking forward to your next stay at Frankfurt airport and wish you all the... More 

New York City, New York
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 February 2016

The Steigneberger Airport Hotel is my go to hotel whenever I have business meetings near the airport. The bus service from the airport to the hotel runs every 15 minutes and is quick and efficient. The Staff is always very friendly and the rooms are very clean and comfortable.

Helpful?
Thank tcc1056
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear tcc1056, Thank you for your positive words on TripAdvisor. A satisfied guest is the most important part in our work and we are glad that we succeeded in your case. It is great to read that you liked our hotel and our all-round service the whole time. We would be glad to welcome you again during your next visit... More 

Roeselare
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2016

This hotel certainly is not worth a 5* rating. I give a 3* at best. The parking was not clearly indicated, the staff was not friendly at all, no bathrobe to go to spa (for which they advertise) no water pressure, not answering the Phone at reception etc etc etc ...

Review collected in partnership with this hotel

Helpful?
1 Thank 791frederikv
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 791frederikv, thank you very much for your honest feedback. We take the comments of all our guests very seriously and I am grateful that you share with us your opinion. Please accept our apologies for not having had your call. We will discuss this with our Front Office Manager to ensure that this will not happen again. Also your... More 

Helsinki, Finland
1 review
Reviewed 2 February 2016

It was a very friendly atmosphere. The people at the reception and the restaurants were all really helpful. I especially enjoyed the breakfast - beautiful set up, good coffee and something for all types of breakfasts - different styles of eggs,bread,fresh fruits, different kinds of juices.

Helpful?
Thank msa773
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear msa773, Many thanks for your recent stay at the Steigenberger Airport Hotel and for your great review. It delights us to read your comments about your time with us, and especially your kind words about our breakfast, the staff and the level of service they provided. With great passion, we strive to deliver memorable moments to all our guests... More 

Bratislava, Slovakia
1 review
Reviewed 2 February 2016

This hotel has excellent location close to airport with regular shuttle buses arranged, great accommodation, nice rooms, breakfast, good service, wifi in lobby and rooms, good match for business purposes

Helpful?
Thank Veronika H
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Veronika H, Thank you for taking the time to provide reviewers on TripAdvisor your positive comments regarding our Steigenberger Airport Hotel Frankfurt. We are glad you enjoyed our overall service and hotel amenities. One of our advantages is the location near to the airport and the forest behind our house. We offer our guest a 24 hours free shuttle... More 

1 review
Reviewed 2 February 2016

We had dinner in their restaurant 'Faces'. The atmosphere and the interior is very nice, the selection of the menu and the quality of the food excellent. The service was outstanding - friendly and fast. Looking forward to the next visit.

Helpful?
Thank Mscjh
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Mscjh, We do really appreciate that you took the time to share with other TripAdvisor Travellers your positive experiences which you have made during your last stay at the Steigenberger Airport Hotel in Frankfurt. Please be assured we have shared your comments with our F&B manager and our "Faces" staff. We are already looking forward to your next stay... More 

Sterling Heights
1 review
Reviewed 2 February 2016

Internet reservation was incorrect. Had to pay more when I arrived to get my proper room. Staff at front desk rude. Driver of shuttle was rude and threw our luggage at my wife while I got a cart. Mumbled something( Racist?)

Review collected in partnership with this hotel

Helpful?
Thank Jeffrey L
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Jeffrey L, Thank you for spending some time to rate our hotel. We would like to apologize for the inconvenience with our shuttle bus driver. Please accept our apologies for the reported behavior of the employee, which we clearly do not approve of. Be assured that we have spoken to our shuttle bus company manager about this issue. We... More 

1 review
Reviewed 2 February 2016

A very enjoyable stay, with a high comfort level. I was particularly impressed by the hotel organizing for our team to have private access to one of the restaurant for one of our team evenings, with a live cooking buffet dinner served - which was fantastic!

Helpful?
Thank Jane E
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Jane E, Thank you very much for the rate of your stay at the Steigenberger Airport Hotel. We want to give our guests a feeling to be welcome and leave the stress behind. Luckily we succeeded and fulfilled your expectations. We hope to welcome you again very soon and send you friendly greetings from Frankfurt. Best regards, Richard Engelmayer... More 

Leipzig, Germany
1 review
Reviewed 2 February 2016

I am guest of the hotel now for several years and have missed nothing. The breakfast is a real Highlight and ensures a great start in the day. I will join the Steigenberger Hotel for sure on my next Frankfurt trip.

Helpful?
Thank Kathleen M
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Kathleen M, Thank you very much for the rate of your stay at the Steigenberger Airport Hotel. Especially the opinion of our regular guests is very important to us, therefore we are pleased that you are satisfied. Please do come back and spend more enjoyable «Steigenberger Moments» with us in the near future. Best regards, Richard Engelmayer General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $104 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Green Hotel in Frankfurt
#5 Spa Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#21 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Airport Hotel staff and other travellers.
12 questions
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Denver, Colorado
2 months ago
Coram, New York
9 months ago
Victoria, Canada
San Diego, California
over a year ago

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Questions? Get answers from Steigenberger Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I once got upgraded to the executive suite. Very nice views towards Frankfurt.”
 of 5 bubbles sashathekid, 1 Dec 2016 | Read review
“maybe try a room with the park view, could be that they are more silent.”
 of 5 bubbles Nysa_Nystrom, 24 Nov 2016 | Read review
“skip the breakfast and get it at the airport”
 of 5 bubbles AucklandKat, 18 Nov 2016 | Read review
“None as you look out at buildings”
 of 5 bubbles 801AlanB, 16 Nov 2016 | Read review
“request non smoking rooms”
 of 5 bubbles eee135, 25 Oct 2016 | Read review
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