We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Kaiserhof Frankfurt City Center

Save
Traveller (283)
Room & Suite (146)
Dining (20)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent17%
  • Very good41%
  • Average26%
  • Poor11%
  • Terrible5%
Travellers talk about
“train station”(47 reviews)
“main station”(26 reviews)
“building work”(6 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Airport Transportation
Suites
Multilingual Staff
Wheelchair Access
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$85.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Frankfurt hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "77e66b290f7446cd9262cc2caac92b36", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":230346,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64695176],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":85,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"77e66b290f7446cd9262cc2caac92b36","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":85,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":85,"highestMetaPriceDisplay":-1,"hotelName":"Mercure Hotel Kaiserhof Frankfurt City Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc3ZTY2YjI5MGY3NDQ2Y2Q5MjYyY2MyY2FhYzkyYjM2IiwiQUlLIjoiMmJhZTlhMThmYjA4NGY1OTk0NDUyMDNmYTA4YWJlYTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$85", "hasDates": true, "hacComplete": false, "contentIdMappings": {"64695176":"AccorIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,200)
There are newer reviews for Mercure Hotel Kaiserhof Frankfurt City Center
See the most recent reviews
Filter reviews
543 results
Traveller rating
99
214
133
62
35
Traveller type
Time of year
LanguageEnglish
More languages
99
214
133
62
35
Show reviews that mention
All reviewstrain stationmain stationbuilding workwalking distancered lightconvenient locationwifi is freeshopping areacomfortable roomsshort staykaiserstrassegermanydistricthbfeurominibar
FilterEnglish
Updating list...
11 - 15 of 543 reviews
Reviewed April 4, 2018

The building was under renovation in March of 2018, a lot of dust, figobar and air conditioning were not working, as was the scale available in the room and the heater. Stupid attendants and did not bother to change my room, since the stay was...More

Review collected in partnership with Accorhotels.com
Thank Ane30
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 4 weeks ago

Dear Ane30, thank you for your review ragarding your last stay in our hotel. At first we have to apologize that we was not able to meet your expectations. You can be sure that we try everything possible to assure that the ongoing constructions does...More

Reviewed March 26, 2018 via mobile

The location of this hotel is pretty decent, as it is in close proximity to Frankfurt Central Station. However, the room they gave us was right next to a room that is currently undergoing renovations. Sadly I was feeling under the weather and the renovations...More

1  Thank Jaycee C
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 4 weeks ago

Dear Jaycee C, thank you for your review ragarding your recent stay with us. After reading your comment we sadly registered that we didn`t meet up with your expectations. We can promise that we try everything which is possible to assure that the ongoing renovations...More

Reviewed March 25, 2018

The Mercure is located one block from the main train station. It is around 20 minutes from the airport. The rooms are on the small size. For its central location the hotel is a bargain. The hotel is currently undergoing some work. I am sure...More

Thank allanbowers
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 4 weeks ago

Dear allanbowers, thank you for your review ragarding your recent stay with us. As you pointed out we are in deed close to the mainstation which is the best point to reach most of the important places in Frankfurt in walking distance. Regarding the room...More

Reviewed March 23, 2018

Within minutes of the main railway station in Frankfurt. Presently has quite a bit of construction around and in hotel on what appeared to be lift area and on some floors perhaps. Tries hard to look modern and funky but does also lack some basic...More

Review collected in partnership with this hotel
Thank Alan N
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 4 weeks ago

Dear allan N, thank you for visiting us and taking some time to write about your last stay. We are still in the process of upgrading our facilities and the renovation has not been completely finished yet which resulted that you missed some amenities. Because...More

Reviewed March 21, 2018

Stayed here as a base for exploring the rest of the country for a couple of nights, and can't complain about a thing. Checkin was swift and done with a smile- and the room was freshly refurbished (An executive room I believe). Huge, spotless and...More

Thank Richard G
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 6 days ago

Dear Richard G, Thank you very much for this amazing feedback. Thank you for your words of praise regarding our high standards of service. This is a great encouragement for us to keep in delivering such services. We look forward to welcoming you back. Kind...More

View more reviews
Most Booked Properties in Frankfurt
See allSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Minibar
Details
Price range
US$68 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (283)
Room & Suite (146)
Dining (20)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jo K
February 18, 2018|
AnswerShow all 7 answers
Response from Michel R | Reviewed this property |
No problem at all, 5‘ walk on a very animated street
1
Vote
Google Translation
sahilmahendru49
December 6, 2017|
AnswerShow all 2 answers
Response from vitorbabrazil | Reviewed this property |
Hello Sahil, Being a non-smoker myself, I have absolutely no idea if the hotel has smoking rooms, and suggest you wrote them directly. Gute Reise, Vítor
1
Vote
Google Translation
pardesigirl
April 12, 2017|
AnswerShow all 4 answers
Response from QuietBrazilian | Reviewed this property |
I'm sorry wrong answer Yes there is such facilities at Kaiserstrasse itself heading Taunus Anlage Opposite to the train station
0
Votes
Room Tips
"Get a room on 7th. floor facing the street. This rooms were equipped with a small balcony."
Read review
"ask for a room on the top floor - you get a balcony."
Read review
"Location location---"
Read review
"Rooms at the rear of the building."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing