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Steigenberger Hotel Metropolitan

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Traveller (268)
Room & Suite (76)
Dining (19)
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Overview
  • Excellent33%
  • Very good41%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
5 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (487)
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Traveller rating
79
102
35
14
7
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LanguageEnglish
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79
102
35
14
7
Show reviews that mention
All reviewsthe main train stationtravelling by trainnice hotelgood sizeseparate showerfirst morninga lot of noiseminute walkbusiness stayhotel is locatednespresso machinethe air conditioningconvenient locationsingle roombreakfast was excellentyogurtcity centre
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1 - 5 of 237 reviews
Reviewed 3 weeks ago

The Steigenberger Metropolitan is adjacent to the main train station in Frankfurt. The rooms are of a decent size. The pillows are paper thin - I needed to use four. The "free" breakfast is the usual hotel buffet type. There are other hotels in this...More

Thank allanbowers
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 2 weeks ago

Dear allanbowers, We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests...More

Reviewed 4 weeks ago

I stayed here in March for a week long conference. The location is very convenient, right across from the train station. The train station area has improved but is still in need of some upgrading. The hotel itself is old world German style. As an...More

1  Thank Cheri M
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 2 weeks ago

Dear Cheri M, Thank you very much for taking the time to write down your experience and your impressions while staying with us in March. We are sorry to read that we could not fulfill all your expectations and especially as well stand up to...More

Reviewed 4 weeks ago

This is very easy to reach via parking or railway station. Not in the most nice place in Frankfurt of course. Anyway a good hotel with an atmosphere and some character. The rooms a good and good service. I found the breakfast lay out and...More

Thank yannteste
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 2 weeks ago

Dear yannteste, Thank you for your review and the good score you gave us. We truly appreciate your excellent remarks on our location and the convenience coming along with it. What exactly did you miss during breakfast? We hope you will remember us when you...More

Reviewed 17 March 2018 via mobile

I stayed here while in transit and chose this hotel given it’s location to central train station. The reception staff on arrival/departure were pleasant enough - but oddly awkward! (Perhaps the language!) The room i was assigned was tiny and without a view, poor bed...More

Thank 02Slo
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 2 weeks ago

Dear 02Slo, We would like to thank you for your detailed and constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests...More

Reviewed 23 February 2018

This hotel is across the road from Frankfurt's Central Railway Station (Hbf). It is centrally located, is well run and is quiet. Rooms are medium in size, but are very well appointed. Showers are very good. Breakfast at the Metropolitan is buffet in style and...More

Thank Bones6t
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 2 weeks ago

Dear Bones6t, Thank you very much for your positive feedback about your stay at our hotel. We truly appreciate your excellent remarks on the location, our weekend offers and the breakfast buffet. Maybe you have time to visit Frankfurt again during summer, in August the...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$147 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Frankfurt
#39 Business Hotel in Frankfurt
#43 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$147 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Frankfurt
#39 Business Hotel in Frankfurt
#43 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
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Traveller (268)
Room & Suite (76)
Dining (19)
Business Centre & Event Rooms (6)
Questions & Answers
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hareth A
13 January 2017|
AnswerShow all 4 answers
Response from Alice C | Reviewed this property |
I have not asked for the hotel transfer, actually there's a taxi station outside the hotel very near the entrance, always have taxis waiting there. Very convenient.
0
Votes
LeoLimassol
30 March 2016|
AnswerShow all 4 answers
Response from Amanda C | Reviewed this property |
They may charge you an extra night, I've seen some hotels do that when people have wanted to check in that early.
0
Votes
Room Tips
"ask for a room on a high floor."
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"Ark your car under the railway station this is convenient."
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"Ask for room without stairs, room facing the front, room higher floor"
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"Corner rooms don't have corner windows. Definitely go for a king single"
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