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Hotel Scala

Schäfergasse 31, 60313 Frankfurt, Hesse Germany
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Traveller (97)
Room & Suite (43)
Dining (5)

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About

#109 of 282 hotels in Frankfurt
Location
Cleanliness
Service
Value
Our Hotel Scala is located conviently in the city centre of Frankfurt. You will find shops and department stores within a few minutes by walking. Our Hotel provides 40 guest rooms, standard and comfort class. The comfort rooms offer an aircondition and a safety box. All rooms are non-smoking and are equipped with private bathroom, hairdryer and cosmetic mirror. The rooms also have free wifi, minibar, telephone and Satellite- TV with more than 100 international TV channels. In the mornings you can enjoy our hot/cold buffet breakfast. Reception is available 24 hours. We look forward to welcome you at the Hotel Scala Frankfurt.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
24-hour front desk
Laundry service
Ironing service
Wifi
Breakfast buffet
Non-smoking hotel
Shoeshine
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Room features
Soundproof rooms
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, German, Swedish

Location

Schäfergasse 31, 60313 Frankfurt, Hesse Germany
Name/address in local language
Hotel Scala
368Reviews10Q+A26Room tips
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Olena wrote a review Oct 2023
United Kingdom8 contributions6 helpful votes
Pros: - central location - access to transport - nearby Lidl - decent room - every day cleaning Cons: - Cinema next door makes evening a little noisy - My request to change from 1 bed room to 2 small beds was not accepted as hotel was fully booked. Did not have breakfast, so can't comment.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vacationer754464 wrote a review Mar 2023
1 contribution
Arrived on 10th March from Ireland. Room was ready. Man at reception very kind and chatty. Room perfect overlooking road. two single beds, wardrobe, shower, sink, toilet.. fridge, kettle tea, coffee. bottled water, TV. Heater under window, omg room was roasting... you could turn the valve to turn it off. also electric shutters outside,, switch at window. There was a little spill of people on street at night time,, but nothing major. We didnt have breakfast. We went to Aldi and got milk and biscuits for room. and we bought our own tea bags... you cannot for love nor money get irish tea bags in Frankfurt... Hotel is very centre to shops...perfect location... definitely recommend...
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Greg_and_Claude wrote a review Sep 2022
Gatineau, Canada402 contributions132 helpful votes
We arrived on August 19 for 2 nights, melting in heat in the 30’s (high 80’s in Fahrenheit). I prepared a diagram of the air conditioning controls, which I failed miserably to master, and asked the young woman at the front desk how to use them. She said, oh, the air conditioning is not working. I couldn’t believe that this was the first I was hearing that a key element of what was promised with the room was not available, and we had had no warning. We were told that there were no rooms with air conditioning, but don’t worry, repairs are scheduled for some time later next week. We were promised a fan for the room, and when we returned after dinner, there was a fan, but it sounded like the engine of a 747. We complained at the front desk and were provided with a very good fan. We had to leave the window open to get any air, the room felt very smothery. Plus, the partying from the bars in the courtyard below went on until the middle of the night. The next day I complained again at the front desk, and this agent let it slip that there were some rooms with air conditioning. We asked to be moved to one, and he said we would have to pack up our bags, and that they would be moved to an air-conditioned room when one became available during the day. When we returned, our luggage was no longer in a secure space, but out in the main traffic area, but there was an air-conditioned room available for us. The breakfast was as usual very good. We have stayed here over the years more than a dozen times. It’s time to try other hotels instead.
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Date of stay: August 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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whugirl wrote a review Jun 2022
Watford, United Kingdom232 contributions104 helpful votes
We stayed here for Wedt Ham's semi final v Eintracht Frankfurt. It's situated in a nice quiet part of Frankfurt but with plenty of restaurants and bars very close. It's so walking distance to the centre. The room was fine, clean and comfortable beds. But the bathroom was quite small, not much room to move but perfectly functional. We chose not to have breakfast so can't comment.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mobashir mohammed wrote a review Nov 2021
1 contribution
Where can i start. Worst staff they have. We booked a double room and they gave us a triple room with one large bed and one smaller bed. On asking for room change they gave use free breakfast buffet with a RUDE attitude. So now i was stuck in a room with no space to even keep my luggages. Elevators suddenly stopped working and we had to take our luggage almost 3pcs of 35kg suitcase all by ourself from the 4th floor. No help or decency here. Intercom in the room was not working and no one to take care about that hence we missed our food delivery twice. All in all, WORST experience. Its a 1 star hostel and not a 3 star hotel. Please book other hotels around that area but not this. You will suffer a lot.
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Date of stay: October 2021
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Room Tip: Do not choose the hotel, they will give you any room which is available and not the room which...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Culture296338 wrote a review Dec 2019
Egypt, Alexandria1 contribution
This Hotel is so wonderful hotel, and the staff so excellent staff. But the rooms before have smoking inside it, but now no smoking. I hope if it is possible to make some rooms with smoking inside only not outside.
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AnneSchue, Verkaufsleiter at Hotel Scala
Responded Jan 9, 2020
Dear Culture296338, You have felt comfortable and we are happy to read this! All our rooms are non-smoking and due to legal regulations concerning fire alarm system there will be no change anymore. But there is the possibility to smoke outside. Kind regards, Favored Hotel Scala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason H wrote a review Dec 2019
Huddersfield, United Kingdom47 contributions52 helpful votes
This is the second time staying here, as it was a business trip I didn't get to pick the hotel but not a problem as I had been before. As with my previous visit, the staff are friendly and efficient, the rooms are clean and the main bedroom spacious. Facilities include aircon, TV, free wifi, mini bar (chargeable). There is only one elevator but as this is a small hotel it is not an issue. The location of the hotel is good, being close to bars and restaurants and the U bahn and Zeil is only 5 minutes walk away. Breakfast was a selection of meats, cheese, fruits and cereals plus bacon, sausage and scrambled eggs. I am not sure if this is a family run hotel, but it does have that feel to it and if I am lucky to have to come back to Frankfurt I would stay here again.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AnneSchue, Verkaufsleiter at Hotel Scala
Responded Jan 9, 2020
Dear jasonhY682GI, thank you very much for your feedback. We are all glad that you enjoyed your stay and are planing to return. We are a small hotel and so for us as employees it feels like we are a family :) and this is great that you have felt this as well! See you next time, your team of Favored Hotel Scala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mynasudd wrote a review Oct 2019
Stockholm, Sweden59 contributions36 helpful votes
Some of the non-smoking rooms were previously smoking rooms, same carpets etc. That means that despite that the hotel claims that the rooms have been deeply cleaned, they absolutely reek of smoke. Especially in hot weather. For an asthmatic this is bit of a disaster.... If you are concerned with fire safety it is good to know that there is only one staircase, no alternative. Also the toilet flushes constantly if sit down and do not lean forward.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AnneSchue, Verkaufsleiter at Hotel Scala
Responded Jan 9, 2020
Dear mynasudd, thank you very much for your stay. We are very sorry that your stay hasn´t been as comfortable as expected. Our reception is open 24 hours and you can always contact our staff if there is something that makes your stay uncomfortable. In this case we can react and offer you e.g an alternative room. It´s too bad that we didn´t knew about it during your stay. If you are concerned about our fire safety system: no worries.It is verified of course. Kind regards, the team of Favored Hotel Scala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nasser O wrote a review May 2019
Haifa, Israel7 contributions
not fancy, pretty basic. right next to the main shopping area which includes many food courts / restaurants. the rooms are good enough for a 3 stars hotel. I didn't have breakfast, but the dining area seemed clean and well organised.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AnneSchue, Verkaufsleiter at Hotel Scala
Responded May 27, 2019
Dear guest, thank you for your stay and for your positive feedback. We hope to welcome you back soon. Kind regards, Favored Hotel Scala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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etna75 wrote a review Mar 2019
sicilia537 contributions45 helpful votes
I spent 3 night in a small single,en suite room located on the top floor.The room was clean,made every day and there was a small balcony with a nice view of Frankfurt. A complimentary bottle of water on my arrival,left lugguage service and 24hs reception. Last but not least,this hotel is located just behind The zeil soit s just in the heart of the city. I warmly recommend it.
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Date of stay: March 2019
Location
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: If you have any mobility issues,make sure that your room is not located on the top floor since...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AnneSchue, Verkaufsleiter at Hotel Scala
Responded May 27, 2019
Dear guests, thank you for your stay and for recommending us! Visit us soon again! Best regards, Favored Hotel Scala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$70 - C$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western scala, best western frankfurt, frankfurt best western
FORMERLY KNOWN AS
Favored Hotel Scala
LOCATION
GermanyHesseFrankfurtInnenstadt
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Scala (C̶$̶1̶3̶9̶) C$93 - UPDATED Prices, Reviews & Photos (Frankfurt, Germany) - Tripadvisor

Frequently Asked Questions about Hotel Scala
Which popular attractions are close to Hotel Scala?
Nearby attractions include Bauernmarkt Konstablerwache (0.3 km), MyZeil (0.4 km), and Eschenheimer Turm (0.4 km).
What are some of the property amenities at Hotel Scala?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Hotel Scala?
Guests can enjoy a lounge during their stay.
What are some restaurants close to Hotel Scala?
Conveniently located restaurants include Iwase, Ariston, and Romer Pils Brunnen.
Are pets allowed at Hotel Scala?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Scala?
The staff speaks multiple languages, including English, German, and Swedish.
Are there any historical sites close to Hotel Scala?
Many travellers enjoy visiting Cathedral of St. Bartholomew (Dom St. Bartholomaus) (0.9 km), Goethe House (0.8 km), and Old Nicholas Church (Alte Nikolaikirche) (0.8 km).