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Mercure Hotel Frankfurt City Messe

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Mercure Hotel Frankfurt City Messe
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425 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

It looks like an Ibis (economy chain) more than a Mercure. No restaurant for dinner, and very basic breakfast. Room very small. Bar is a desk next to reception. Only positive... still have the minibar, rarer nowadays at this level of places.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Marcello Manlio M
Jakarta - Indonesia
Reviewed 1 week ago

Hotel is too small to be named as mercure. It maximum should be classified as ibis. Location is close to the central train station. There is a lot of halal food around the hotel. We can walk to the river and zeil shopping area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pengelana J
Barnsley, United Kingdom
Reviewed 2 weeks ago via mobile

A excellent hotel, the staff are friendly in particularly Laura who greeted us with a nice warm smile on our arrival. Me and my friend stayed in a twin room for the princely sum of €201 Euro for 3 nights and opted for no breakfast and it was a bargain, our room was spacious,had a nice flatscreen on wall and...

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Helpful?
Thank mugger17
Etten-Leur, The Netherlands
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janbZ7555BL
Dubai, United Arab Emirates
Reviewed 3 weeks ago

I came 3 hours before check in, I aske the reception about wifi password, he said you must check in to give you the password, i had urgent work to finis, i was extremely upset when I checked in and i have noticed that the eifi password have nothin to do with your check in. this was an unprofessional thing,...

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Helpful?
Thank taldebsi
Berlin
Reviewed 4 weeks ago via mobile

The concierge at the hotel was extremely disrespectful and rude. I speak fluent German, but I think he has an issue with foreigners and women. Even though the rest of the staff were friendly and otherwise the hotel was ok (location is convenient, rooms are modern and clean, hotel provides the basic services), I will never stay at this hotel...

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Helpful?
Thank askardziute
Florence
Reviewed 4 weeks ago

Rooms are small and not particularly modern. The toilet is adequate. No special reward was granted in spite of gold card membership. Breakfast was ok, but not particularly rich. All in all the hotel is not bad, but it is hardly recognisable as a 4 stars structure

Review collected in partnership with Accorhotels.com
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Helpful?
Thank giampierol415
Yerevan, Armenia
Reviewed 16 March 2017

Stayed for two nights in this hotel, booked because it is Mercure, close to the train station, and good price. Well... it is not 4* for sure - hotel is small, rooms are small, parking is tiny. However, all is clean, and coffee machine in the room. The staff is perfect, very warm welcome and checkout, always responsive. Didn't take...

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Helpful?
Thank khachikyan
Brussels
Reviewed 15 March 2017

The hotel has a good central location from the main station and to the city centre. Friendly, helpful staff and good choice at the breakfast. Was lucky to get a room high up and to the back, otherwise might be noisy. But a basic hotel and not worth all the stars.

Review collected in partnership with Accorhotels.com
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Thank Hansen, D
Ibate, SP
Reviewed 9 March 2017

It's not a commom Mercure hotel. It's located in a weird place, and the hotel itself doesn't seems like a Mercure brand. The room is just ok. The only thing I received as a platinum member, was free minibar. Never will come back at this hotel, for sure.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Aukai P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Mercure Hotel Frankfurt City Messe

Address: Duesseldorfer Str. 20, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $31 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt City Messe 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#77 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Frankfurt City Messe staff and other travellers.
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Questions? Get answers from Mercure Hotel Frankfurt City Messe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms with courtyard view Choose Room in Front and high floor”
  • !!!!!!! very bad view
taldebsi, 1 Apr 2017 | Read review
“higher is better”
khachikyan, 16 Mar 2017 | Read review
“close to highway, pubic transport in front of the door. Garage and nice food”
57erwind, 9 Jan 2017 | Read review
“Corner unit for a quiet room, away from the main road”
BambangS, 5 Jan 2017 | Read review
“Choose the one facing the Road not the backyard”
reena2189, 15 Oct 2016 | Read review
5 of 5