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pentahotel Kassel

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pentahotel Kassel
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1,042 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Shanghai
Reviewed 2 days ago NEW

Was staying there for 2 nights during an exhibition. Nice looking hotel and friendly staff. Rooms were clean. Location is very close to train station. Neighbourhood has many restaurants. Would recommend it!

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Helpful?
Thank nokyo
Christian K, General Manager at pentahotel Kassel, responded to this review

Dear nokyo, we are delighted that you enjoyed your stay with us. Thank you for taking time to this great rating. We are glad that you give so many positive notices for our house and we hope to see you soon again in one of our cool & trendy hotels. Best Regards, Jessica Sattmann Guest Service Agent

Maple Grove
Reviewed 2 weeks ago

The internet connection was horrible, even the premium paid was not acceptable. They provide water for the room but only once. So even though I stayed a week, I got one bottle of water. Breakfast was too expensive.

Review collected in partnership with this hotel
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Helpful?
Thank Jan A
Christian K, General Manager at pentahotel Kassel, responded to this review

Dear Guest, thank you for taking time to review our hotel. Every feedback is important to us – so that’s the only way we can improve us. Please apologize that you could not use the full extent of the internet reception during your stay with us. But please notice, that our free WIFI has 256 kb (for checking mails etc.)....

Marseille
Reviewed 18 December 2016

Convenient location, close to the train station. Rooms are comfortable, well equipped and quiet. The only drawback is that the "free" internet is actually so slow that it's almost impossible to use it. One has to upgrade to a "premium" service which costs 7,50 Euro per day (or 17 Euro for three days). Breakfast is also a bit expensive (7,50...

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Helpful?
Thank alceus540
Christian K, General Manager at pentahotel Kassel, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us and we thank you for taking the time to review our hotel. In regards to your comment concerning our WI-FI, you have also the possibility to purchase a ticket with high speed access, what is available at the reception. Still, we are hoping to welcome you again in...

Southampton
Reviewed 9 December 2016

Handy to be so close to train station. Not disturbed by any noise from trains. Check in was smooth but slow. Rooms ok, requested non smoking but unfortunately 1 of the 4 rooms we booked had a strong smell of cigarette smoke. Requested move which was fulfilled but did feel it was an inconvenience to the staff and there was...

Review collected in partnership with this hotel
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Helpful?
Thank UOSCURR
Christian K, General Manager at pentahotel Kassel, responded to this review

Dear guest. We are delighted that you enjoyed your stay with us and we thank you for taking the time to review our hotel. We apologize for any inconvenience. We assure you that we have passed this on to the relevant departments, because this is not our standard. Our menu is common in all pentahotels in Germany. Still, we are...

Beverley, United Kingdom
Reviewed 25 November 2016

This hotel is in a fantastic location, next to the train station where you can also catch trams in any direction. The rooms are very nice, clean and modern and the toiletries superb. Breakfast was also really very good, great choice. Good 24hr bar, lovely friendly staff. The only thing that let the experience down was the wifi, which was...

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Helpful?
1Thank RnA31
Christian K, Front Office Manager at pentahotel Kassel, responded to this review

Dear RnA31, thank you for taking the time to review our hotel. Thanks for pointing out the "great city location" - therefore, you confirm that more central location is not to get. Please apologize that you could not use the full extent of the Internet reception during your stay with us. But please notice, that our free WIFI has 256...

Chicago, Illinois
Reviewed 21 November 2016

I had an enjoyable 3 night stay at the Pentahotel in November. The location is perfect as it is close to both the train station and the offices I visited. The workout room and sauna were great, as was the breakfast. I look forward to my next visit.

Review collected in partnership with this hotel
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Helpful?
Thank leef979
Christian K, Manager at pentahotel Kassel, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking time to this great rating. We are glad that you give so many positive notices for our house and we hope to see you soon again in one of our cool & trendy hotels. Best regards, Jessica Sattmann Guest Service Agent

Seinajoki
Reviewed 21 November 2016

Hotel was ok, Location was Ok, service was ok, nice soaps in the bathroom, restaurant interior trendy and ok (hamburger burned black), big screen for football (Dortmund won) but the Wifi was useless!!

Review collected in partnership with this hotel
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Helpful?
1Thank niemenpasi
Christian K, Manager at pentahotel Kassel, responded to this review

Dear Guest, thank you for taking time to review our hotel. Every feedback is important to us – so that’s the only way we can improve us. Great to hear that you like our penta-design. Please apologize that you could not use the full extent of the internet reception during your stay with us. But please notice, that our free...

Hamburg, Germany
Reviewed 16 November 2016

We stopped here for one night on our road trip for visiting the mountain park of Wilhelmshoehe. Its the perfect place if you travel by train as the station Kassel-Wilhelmshoehe is a stone throw away. Luckily we found a park for our car as the hotel staff didn't mention as there a some free on street-car parks just behind the...

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Helpful?
Thank BurritoBlanket99
Bolton, England, United Kingdom
Reviewed 4 November 2016

Nothing seems to have been done to this hotel for years, certainly since I first stayed 6 or 7 years ago. Location is great for me, facilities are OK but the rooms are looking very dingy and shabby. The carpet in the corridors is badly stained on every floor and I will certainly make this my last stay unless the...

Review collected in partnership with this hotel
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Helpful?
Thank Harry C
Lubin
Reviewed 4 November 2016

nice, comfortable hotel, excellent breakfast. However, hotel ist next to railstation, so one may hear trains, it is disturbing if someone is sensitive to city noises.. But the breakfast in the morning recompensates this loss

Review collected in partnership with this hotel
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Helpful?
Thank Ewa S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Will you be coming by train? Or Car? It doesn't matter which you choose - pentahotel Kassel is near Kassel-Wilhelmshohe ICE railway station, making it an almost ideal location for visitors to the city. We have completely refurbished our hotel. The result: an atmosphere that you might expect to find in Milan or London - pentastyle. Designed by Matteo Thun, our pentalounge exudes this relaxed, friendly style and the rooms continue the design approach. ... more   less 

Additional Information about pentahotel Kassel

Address: Bertha-von-Suttner Strasse 15 | Bad Wilhelmshoehe, 34131 Kassel, Hesse, Germany
Region: Germany > Hesse > Kassel
Price Range: $88 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Kassel 4*
Number of rooms: 137
Reservation Options:
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Also Known As:
Kassel Penta Hotel
Hotel Style:
#1 Luxury Hotel in Kassel
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Kassel staff and other travellers.
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Questions? Get answers from pentahotel Kassel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Backside (not at the front towards the railroad tracks!)”
 of 5 bubbles ericn364, 28 Jun 2016 | Read review
“Away from doors in the hall.”
 of 5 bubbles Wub67, 4 Sep 2014 | Read review
“No pool and minimal fitness, entered in error!”
 of 5 bubbles sapdon, 4 Jul 2014 | Read review
“If you're staying in summer, since there is no air-conditioning, ask for a room on a higher floor - then you can leave the window open to cool the room somewhat (not exactly something you would want to do if you're on the lower levels, simply for security reasons, eventhough Kassel seems to be a very safe and peaceful town).”
 of 5 bubbles Asia-aficionado, 1 Sep 2013 | Read review
“Lower floor on a shaded side.”
 of 5 bubbles Exploring365, 29 Aug 2013 | Read review
5 of 5