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Best Western Plus Hotel Kassel City

348 reviews
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Traveller (23)
Room & Suite (16)
Dining (5)
Overview
  • Excellent37%
  • Very good45%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (348)Write a Review
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All reviewsshopping mallbreakfast is servedrestaurant staffparking underneath the hotelking sizeminute taxi ridewalking distanceexcellent locationliquid soaphotel barpedestrian zonesame buildingthe air conditioningnice hotellots of spacean upgradeconvenient location
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1 - 5 of 92 reviews
Reviewed 13 November 2017

Our group stayed here in July of 2018. The location is awesome. It was one block from the City Center. The City Center has great restaurants and a Starbucks. The location was perfect for running. I was able to easily run through the city and...More

Thank Nicholas M
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 14 November 2017

Thank you for your comments. We wonder if you have stayed in our house because your comments about our rooms and the lobby are untrue. Our rooms as well as the lobby were completely renovated in January 2017 and equipped with new furniture. With our...More

Reviewed 8 October 2017

I really liked my stay at this Best Western, although the room was expensive relative to others I stayed at on this trip. I did upgrade and that price was reasonable. A friend was meeting me with her young son and they brought a crib,...More

Thank joanp
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 10 October 2017

we thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also on behalf of...More

Reviewed 2 October 2017

We stayed for 2 nights during documenta14. The location was excellent, close to the main part of Kassel. There is parking underneath the hotel which is shared with the shopping centre next door, but is useful if you have a car and want to explore...More

Thank Antshel
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 4 October 2017

we thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also on behalf of...More

Reviewed 2 October 2017

We were a little dubious upon arriving at the hotel as we came in from the wrong side and the exterior didn't look as we expected, however, as soon as we stepped inside we were very pleasantly surprised. The lobby is gorgeous and the staff...More

Thank rachietown
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 4 October 2017

we thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also on behalf of...More

Reviewed 23 September 2017

Best location for Documenta. Good service from large dual elevators. Liquid soap dispensers only, in bathrooms. (Luckily I travel with a bar of soap.) Very clean but highway-syle in-town. Single rooms were plenty spacious but only one of each towel. Church bells at 7:00 AM,...More

Thank obsoperator
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 25 September 2017

we thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also on behalf of...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$117 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kassel
#1 Business Hotel in Kassel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Kassel
#1 Business Hotel in Kassel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (16)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Richard M
23 August 2014|
Answer
Response from MercureKassel | Property representative |
You can conveniently Park in the public parking garage and go directly to the elevator in the hotel. Parking costs € 13.00 for 24 hours
0
Votes
Room Tips
"I never want street exposure, and there's no view to desire."
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"Ask for a room that faces the internal courtyard. The view isn't great but it is definitely quiet."
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"Go west, young man....."
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"Don't know. Every room I have been in is different"
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