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Best Western Plus Hotel Kassel City

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Traveller (30)
Room & Suite (29)
Dining (12)
Overview
  • Excellent37%
  • Very good44%
  • Average16%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)
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Traveller rating
16
59
19
2
1
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LanguageEnglish
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16
59
19
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1
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All reviewsshopping mallbreakfast is servedrestaurant staffparking underneath the hotelking sizeminute taxi rideexcellent locationwalking distanceliquid soaphotel baran upgradeconvenient locationlots of spacestayed for nightsstaff were helpfulcomfortable roomfree wifi
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1 - 5 of 97 reviews
Reviewed 3 weeks ago

During a journey in Germany we stayed in this hotel while the outside temperature was around 30° C / 86° F. The Ventilation in the room was poor (Room 235), luckily the windows could open. The room was clean and large (which we liked) while...More

Thank WVER973
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 3 weeks ago

Thank you for your review and the positive comments to our hotel. Unfortunately our house does´t have air conditioning and the outdoor temperatures are extremely high in Germany this year.

Reviewed 3 weeks ago via mobile

We spent a night at the hotel on our way to France. The hotel was an average hotel which had all the facilities needed for an over-night stay. The hotel had the most expensive breakfast compared to the others hotel we visited on our trip.

Thank Gisle S
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 3 weeks ago

Thank you for your review and the positive comments to our hotel. Our hotel has the best breakfast in town and a very large selection.

Reviewed 4 weeks ago via mobile

Arrived late in the evening, the straff is welcoming, the room is ok but not the AC it was like sleeping in a Finnish sauna. Hot to say the least. Missed that the hotel was in a shopping mall and that the restaurant was closed...More

Thank Strow70
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 4 weeks ago

Thank you for your review and the positive comments to our hotel. Unfortunately we have no air conditioning and do not apply. That our house is integrated into a shopping arcade, on each of our Internet pages is also that our restaurant is closed in...More

Reviewed June 23, 2018

Got here a little late in the evening. We were greeted quickly, only to discover that the entrance to the parking garage is before the entrance to the hotel. We drove around the block and went into the garage. After going through three doors, we...More

Thank KidDocDMC
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded June 25, 2018

Thank you for your feedback and the positive comments to our house which 2016 has been renovated and 1996 opened.

Reviewed May 25, 2018 via mobile

We were so unsure as where to stay, we were lucky we found this hotel, the location was beyond perfect for most things in Kassel..There is a small mall attached where you can pick up things you may have forgotten.Breakfast was lovely, everything was fresh...More

Thank ELSUSHI921
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded May 28, 2018

Thank you very much for the great review. We are so pleased that you have felt comfortable with us. Especially your comments on our breakfast and our service staff really pleased us very much. Thank you very much!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Banquet Room
Self-Serve Laundry
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kassel
#1 Luxury Hotel in Kassel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kassel
#1 Luxury Hotel in Kassel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (29)
Dining (12)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Faye29
May 1, 2018|
Answer
Response from Jürgen V | Property representative |
Yes, of course. However, this is not free of charge. We charge €15.00 per dog and per day.
0
Votes
Google Translation
Richard M
August 23, 2014|
Answer
Response from MercureKassel | Property representative |
You can conveniently Park in the public parking garage and go directly to the elevator in the hotel. Parking costs € 13.00 for 24 hours
0
Votes
Room Tips
"Ask for similar like Rm 235, spacey and value for money."
Read review
"I never want street exposure, and there's no view to desire."
Read review
"Ask for a room that faces the internal courtyard. The view isn't great but it is definitely quiet."
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"Go west, young man....."
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