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Mercure Hotel Wiesbaden City

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Mercure Hotel Wiesbaden City
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476 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Chennai
Reviewed 3 days ago NEW

This is a decent hotel from Accor group of properties in the heart of Wiesbaden close to shopping areas & historic town hall. Good breakfast and nice bar to hang around. Going through major face-lift.

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Helpful?
Thank Ranjan_Advises
London, United Kingdom
Reviewed 3 days ago NEW

Great location for the hotel but extensive works are taking place and these take place during the day and finish about 6pm. I would avoid if you are the type that like an afternoon nap, the drilling does not make it possible !! Staff friendly but limited public areas. Im sure by the end of the year the hotel will...

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Thank MaritimesTraveller1
Jersey, United Kingdom
Reviewed 5 days ago NEW

Stayed for 3 nights recently in a Privilege King room. The room was excellent. Great comfy bed and plenty of space. Very good value for money in my opinion and all the little extras were great. Bathroom also great and the shower really powerful with plenty of hot water. Really quiet too. Three very good nights sleep over a weekend...

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Thank janeol123
Singapore
Reviewed 6 days ago NEW

Would be a quirky hotel in the centre of Wiesbaden (Mix of "modern" French influence and infrastructure/furnishings of the 70's). The staff at the reception and at the restaurant is nice, not very fast, and the food is quite good (especially that Angus burger), although the selection not so large (also the breakfast buffet not). A few things have spoiled...

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Thank SunriseSki
Reviewed 1 week ago via mobile

This hotel has the potential to be the best in the city. The breakfast is the best I've seen in years! The bar and food offered are by far second to none. Lastly, the service is outstanding. The problem is the overwhelming major construction and renovation across the entire facility. There is no working gym, pool, spa or any amenities...

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1Thank Traveling-JJ
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 3 weeks ago via mobile

I come to Wiesbaden twice or three times per month, for 2-3 days at least per week. I come to 2 hotels always and this is one of them. Is close to the city center, it has comfortable rooms and beds, nice desk, good and stable wifi connection, silent and good breakfast. They are now under a refurbishment because was...

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1Thank Glauco74
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 15 January 2017 via mobile

2 nights for an exibition in Messe Frankfurt. Room clean and confortable. I prefer shower so I am always suggest to change bathtub in shower. Anyway the standard is fully respected. Staff is ok as breakfast (little croissant awesome). Car parking is available.

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Thank gianni1010
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Gianni, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 10 January 2017

A bit run down. My room has a cold bright lighting which is not very comfortable. The ongoing renovation is needed to be a 4-star hotel. Be aware that all facilities are not available now. Breakfast was ok.

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Thank Stefan N
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Stefan, thank you very much for commenting on your recent stay at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our Wellness Area is not available for about 3 months. We offer the possibility to use a wellness area outside the hotel. We appreciate your sharing...

Maryland
Reviewed 7 January 2017

Hotel is good as long as you can get the right person at the front desk. I have stayed here extensively over the past 6 months. Some will take care of you , but others it's like they can't believe you are asking for service. Room\make service is ok. They won't refill the water bottles and yet I'm a gold...

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Thank rosiedos
Mercure Hotel W... W, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 22 December 2016 via mobile

Nice rooms , good location near to citycenter arround 5 min , and about 10 min walking from train station ( wiesbaden HPF) , the hotel under mentinance until octobr 17 ( nois in the day ) . Breakfast . About 6/10

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Thank Salehalsultan
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, thank you very much for commenting on your recent stay at the Mercure Hotel Wiesbaden City. We are pleased that you enjoyed our central Location and felt comfortable in our hotel. We look Forward to your next stay. Best regards Saskia, Guest Service Team

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds and a rest area make for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: $112 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Wiesbaden
#2 Luxury Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Wiesbaden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the renovations”
 of 5 bubbles MaritimesTraveller1, 24 Feb 2017 | Read review
“During construction you don't want any of the lower number rooms on each floor. They are directly above the construction.”
 of 5 bubbles rosiedos, 7 Jan 2017 | Read review
“Ask for room with good WiFi reception”
 of 5 bubbles PoggiBonsi2012, 8 Sep 2016 | Read review
“Rooms to the back of the hotel are quieter.”
 of 5 bubbles Kwidofir, 26 Aug 2016 | Read review
“rooms overlooking front can at times get traffic noise if you have window open”
 of 5 bubbles Vicki0072013, 23 Jun 2016 | Read review
5 of 5