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Mercure Hotel Wiesbaden City

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Mercure Hotel Wiesbaden City
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493 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Wiesbaden City
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Showing 263: English reviews
Skopje, Republic of Macedonia
Reviewed 31 March 2014

I stayed in this hotel for three nights and i can say that this hotel is worth for every euro spend. The rooms are specious, modernistic, clean, well equipped even with iron. It's close to the city center and to the train station in Wiesbaden. The walking distance to the train station and city center is approximately 7-10 minutes. Breakfast...

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Helpful?
Thank Dejan P
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, thank you, for taking the time to write a review about your recent stay. We are happy to hear, that you enjoyed your time at the Crowne Plaza Wiesbaden. We hope to welcome you back soon and also thank you, for posting some pictures from the room you stayed in. Sincerely, Caroline Guest Service Team

York, United Kingdom
Reviewed 5 March 2014

This was a really nice hotel, i had read some reviews and one in particular was bad, but this seemed unreal so i chanced this hotel as the pictures looked ok. it was lovely, very clean, very friendly and one of the only hotels on the continent that i have been to where you can get free wifi, granted the...

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Helpful?
Thank joan370
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, thank you for writing such a positive and detailed review concerning your stay at the Crowne Plaza Hotel Wiesbaden. We really appreciate your estimation of our internet access, restaurant and breakfast. It is a nice compliment for us, that you felt comfortable while staying at our house. We hope to welcome you back soon. Kind regards, Tatjana,...

Zürich, Zurich, Switzerland
Reviewed 1 March 2014

Stayed here for business in November 2013. The rooms are above average, service very good and location in the city-center is perfect. The bartender was very friendly, good conversation and the gin-based-cocktails were amazing. The complementary sleep vaporiser (from This Works) has given me a perfect night's sleep!

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Helpful?
Thank Stephan J
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, thank you very much for the positive feedback, that you posted. We are happy to hear, that you enjoyed some cocktails in our bar and that you slept well due to our aromatherapy kit. We would be happy to welcome you once again at the Crowne Plaza Hotel Wiesbaden. I am sure, that there are still attractions...

Mondsee, Austria
Reviewed 26 February 2014

The Crowne Plaza in Wiesbaden is situated in a great location close to the centre of town and is easy to be reached by car. The hotel is clean, tidy, modern and nice looking. There is a swimming pool, a sauna and a small fitness room that has enough equipment to do a basic workout. The rooms are modern and...

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Helpful?
Thank TomHK1975
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, thank you very much for taking the time to review your recent stay at the Crowne Plaza Hotel Wiesbaden in such a detailed way. We are very sorry, that you missed a more personal touch in the service offered by our staff while waiting for your room in our restaurant. Generally we do our best to make...

Reviewed 22 February 2014 via mobile

What a beautiful hotel, extremely friendly staff, best long island iced tea I ever had, extremely comfortable beds, loved that there are multiple tv channels in various languages, excellent location, beautiful pool...only caveat is parking is expensive.

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Thank Essejae2
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear Guest, thank you for taking the time to write down this review. We are happy that you had a great stay and that you like our hotel and the service. We will be happy to welcome you again in the future. With best regards, Bianca, Guest Service Team

Brasov, Romania
Reviewed 17 February 2014

Very nice and very good located hotel, with a deserved rating of 4 stars hotel. It's a very clean hotel , with very helpful stuff and very good breakfast (they even had a corner with 'gluten free' products). The rooms are very nice, spacious and clean. Because we stood there only for two night we did not tried the spa,...

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Thank feeliper
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear values Guest, thank you very much, for taking the time to evaluate our hotel. I am happy to hear, that you enjoyed your stay and that you were happy with our gluten free products at breakfast. It is important to us, that we meet all the guests needs and offer a variety of lactose free products as well. We...

Ramstein-Miesenbach, Germany
Reviewed 16 February 2014

Our 15th Anniversary/Valentines Day spot. They made our day very special. Staff was excellent from the moment we were able to check in at 1130 to check out the next day at 1200. Very knowledgeable with directions and what to do. Stayed in the deluxe room...little small but then again this was our anniversary so, not much room needed:). We...

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Thank Steve M
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Steve, thank you very much for writing this great review. We are delighted to hear, that you did enjoy your Anniversary/Valentines Getaway and that it was special . We hope to have you hear for many more anniversaries. Sincerely, Caroline Guest Service Team

El Mansura, Egypt
Reviewed 6 February 2014

very nice hotel , friendly staff and very helpful , nice rooms and very comfortable beds , the restaurant was very nice and also the breakfast , the hotel location is great so near from shopping area and restaurants

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Thank m_shouman_1
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear guest, thank you for taking the time to write down your impressions of your stay at Crowne Plaza Wiesbaden. We are happy to read that you had a great stay and we would be happy to welcome you again. with best regards Bianca Guest Service Team

London, United Kingdom
Reviewed 31 January 2014

regular visitor for 1 night work trips. there is nothing wrong as such with the hotel, it does everyghting it should. The food is Ok the beds are comfy, the bathrooms clean and functional and the staff unfailingky polite. It's just a bit soulless and lackng in character. It does the trick for me as it is well located and...

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1Thank finbar
IHGCare, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear finbar, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you did not fully your time at the hotel. We do appreciate the high scores for Cleanliness, Sleep Quality, Rooms, Service, and Value. We take all of the reviews we receive very seriously as they allow us to identify areas that...

Warwick, United Kingdom
Reviewed 28 January 2014

The hotel is well situated in central Wiesbaden, a short walk from the railway station and also a short walk from the main town centre and the associated shopping and restaurants. This can prove useful if you are staying for several days, as the hotel's restaurant, which is good, has a relatively limited choice and you may want to walk...

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1Thank Parseltongue
IHGCare, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Parseltongue, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds we have for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. The wellness and fitness area is closed from 30.11.2016 until 30.09.2017. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#2 Luxury Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#2 Romantic Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
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Questions? Get answers from Mercure Hotel Wiesbaden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid until construction finished”
JLM3080, 10 Mar 2017 | Read review
“rooms furthest away from the lifts are quieter e.g. 150-160”
harshild2017, 10 Mar 2017 | Read review
“Ask for a room away from the renovations”
MaritimesTraveller1, 24 Feb 2017 | Read review
“During construction you don't want any of the lower number rooms on each floor. They are directly above the construction.”
rosiedos, 7 Jan 2017 | Read review
“Ask for room with good WiFi reception”
PoggiBonsi2012, 8 Sep 2016 | Read review
5 of 5