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Sheraton Hannover Pelikan Hotel

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#21 of 161 Hotels in Hannover
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Hannover Pelikan Hotel
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309 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Camberwell, Australia
Reviewed 1 week ago via mobile

Fantastic service quality, amazing gym and fitness facilities (inc tanning beds and massage services), decent breakfast spread and cleanly and well furnished rooms. Comfortable beds and decent wifi. No complaints.

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Helpful?
Thank Nick T
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Nick T, We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our...

Newtownards, United Kingdom
Reviewed 1 week ago

The hotel is well decorated blending old on the outside with modern on the inside, friendly staff and good clean rooms as you would expect from a Sheraton. However, the wifi was basically unusable despite the staff coming to the room and attempting to mend it it would only work for short periods of time on low data sites so...

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Helpful?
Thank ryanturner737
SheratonHannover, Shiftleader Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear ryanturner737, Thank you for sharing your experience at the Sheraton Hanover Pelikan Hotel through Tripadvisor. First of all I'd like to thank you for positive comments regarding our staff and the general appearance of our hotel. We are very sorry, the internet performance did not match to your and even our expectations. But I am happy to inform you,...

McDonough, Georgia
Reviewed 13 February 2017 via mobile

This is one of the better hotels in Hannover. We stayed here for business. Updated rooms, free wifi and parking. The breakfast is very good and the dinner is even better. There is also a fantastic bourbon and cigar bar with a quaint fireplace.

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Helpful?
Thank Neumannafn
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Neumannafn, Thank you for sharing your experience at the Sheraton Hanover Pelikan Hotel through Tripadvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Vienna, Austria
Reviewed 7 February 2017

I now have been several times at the Sheraton Hanover and can recommend it. You are very quick at the airport and also downtown, staff is really friendly and helpful, rooms are clean and the breakfast buffet is also above average On the negative side are the small (outdated) bathrooms (in standard rooms) and the lounge location and style

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Helpful?
Thank Dietmar F
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Dietmar F, Thank you for sharing your experience at the Sheraton Hanover Pelikan Hotel through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to...

Pennsylvania
Reviewed 22 January 2017

Pros: Access to public transit. A short, direct tram ride on three different lines (3,7,&9) within 2 minutes walk of front door. Staff: Very friendly, helpful staff, especially in the breakfast room. Breakfast: Wonderful breakfast with many options, lactose free items, breads, egg dishes, any coffee you want, etc. Price was good In the middle: "Club room" was OK. Free...

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Helpful?
Thank veffekt
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Mr Veffekt, Thank you for having taken the time to fill in our guest questionnaire and to share your comments concerning your recent stay. First of all I'd like to thank you for positive comments regarding our staff and our breakfast. Otherwise I am sorry to read that you were not completely satisfied with your stay and the services...

London, United Kingdom
Reviewed 25 November 2016 via mobile

Not a great hotel. The layout is old fashioned and the corridors could be in a prison. Rooms are basic and bathrooms are small. It's also expensive at over EUR 300 per night. Staff are friendly and helpful. Breakfast is average except from the fresh omelettes which are good. The bar across the road is good and stays open late....

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Helpful?
Thank Calder C
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Calder C, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations. I would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number...

Germany
Reviewed 1 November 2016 via mobile

I will start with the good: lovely friendly people on reception and very helpful in accommodating special requests. The hotel has a lounge for platinum members with generous snacks and free drinks including wine and beer. Direct hotel access to the most amazing huge gym. This is a hotel used by conference organisers. we were in a room on 4th...

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Helpful?
Thank kathiella
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear kathiella, Thank you for having taken the time to share your comments concerning your recent stay at the Sheraton Hannover Pelikan Hotel. I am sorry to read that you were not satisfied with your stay and the services provided. For the inconvenience you experienced in regards to your breakfast I would like to apologize most sincerely. Please rest assured...

Reviewed 9 October 2016 via mobile

From main entrance, front desk attention, service, up to room look and perception is an excellent option. Shower not well cleaned, there is mold between tiles, and water regulations is prety much a joke; for those who love scalding water it will be perfect, but I'm more on the cold water side as it was not possibe to adjusted to...

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Helpful?
1Thank Douglas E
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Douglas E, Thank you for having taken the time to share your comments concerning your recent stay at the Sheraton Hannover Pelikan Hotel. Your correspondence has been forwarded to me. I am sorry to read that you were not satisfied with your stay and the services provided. For the inconvenience you experienced in regards to your Shower I would...

Bangkok, Thailand
Reviewed 4 October 2016 via mobile

The staffs are very professional. The airline lost my luggage and it was a challenge tracking it. Special thanks to Ann-christin from front office for helping me. She is very service-minded. The rooms are nice and have all amenities I needed.

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Helpful?
Thank SS_on_Vacation
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear SS_on_Vacation We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our services...

Reviewed 9 September 2016 via mobile

Definitely recommended for businiess trips. Nice service. Tasty breakfast(although a bit expensive). The room was clean, calm and spacy. Nice location in a relatively calm area with access to public transportation.

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Helpful?
Thank Fady B
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Fady B We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Hanover Pelikan Hotel, in the former Pelikan fountain pen factory from 1906, is located just 10 minutes from the city center and even closer to the trade fair grounds. The industrial monument now houses an inventive design hotel with high ceilings, large windows and modern interior. Treat yourself at our 5th Avenue Restaurant which offers you refined delicacies from all over the world or enjoy classic cocktails in our legendary Harry's New-York Bar. Connoisseurs will appreciate the adjacent Bowmore Cigar Lounge, which offers a wide range of whiskey and selected cigars. ... more   less 

Additional Information about Sheraton Hannover Pelikan Hotel

Address: Pelikanplatz 31, 30177, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover
Price Range: $115 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hannover Pelikan Hotel 4.5*
Number of rooms: 147
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Also Known As:
Sheraton Hannover
Hotel Style:
#4 Spa Hotel in Hannover
#8 Family Hotel in Hannover
#12 Business Hotel in Hannover
#14 Romantic Hotel in Hannover
#16 Luxury Hotel in Hannover
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hannover Pelikan Hotel staff and other travellers.
3 questions
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Redondo Beach, California
over a year ago

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Questions? Get answers from Sheraton Hannover Pelikan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Club room floor is very quiet”
 of 5 bubbles PontelandDavid, 31 Aug 2016 | Read review
“Any room will be lovely!”
 of 5 bubbles Izka077, 29 Aug 2016 | Read review
“I like the groundfloor rooms most”
 of 5 bubbles PeruTraveler2014, 25 Jul 2016 | Read review
“First floor, is Starwoods 'preferred guests' floor, (if that means anything).”
 of 5 bubbles dominicr924, 20 May 2016 | Read review
“Avoid rooms by the lift: noise (overall the hotel is quiet and nice ambient music in the restaurant)”
 of 5 bubbles stephan_surrey, 18 Mar 2016 | Read review
5 of 5