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Kastens Hotel Luisenhof

Luisenstr. 1-3, 30159, Hannover, Lower Saxony Germany
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Traveller (269)
Room & Suite (107)
Dining (31)

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About

#7 of 135 hotels in Hannover
Location
Cleanliness
Service
Value
The Kastens Hotel Luisenhof Hannover offers historical reminiscences with modern-classical touch. The guests experience an elegant ambience and the high comfort of a five-star hotel. Lying centrally between the central station of Hanover, to the Kropcke and the opera house Hanover, the hotel is the ideal for business travellers as well as individual travellers. 146 Rooms and suites are elegant & individual. They offer to the guest a pleasant symbiosis of a house with history and a contemporary & high-quality equipment like flat panel displays, wLan, safe, Pay-TV/Sky TV, air-conditioning etc. The Kastens Hotel Luisenhof offers a very personal & high performance service. Every year rooms & public areas are renovated extravagantly. From the comfortable bar Luisenstrasse can be observed with her numerous elegant shops. In the new restaurant MARY`s the regional specialities are also served beside german and international kitchen. An excellent wine choice rounds the offer. In the sixth floor the health area offers a sauna, a steam bath, as well as massages.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, German

Location

Luisenstr. 1-3, 30159, Hannover, Lower Saxony Germany
Name/address in local language
Kastens Hotel Luisenhof
614Reviews5Q+A44Room tips
Traveller rating
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david e wrote a review Feb 2024
Auckland, New Zealand2076 contributions389 helpful votes
Very nice hotel well located in Hannover. Exec rooms very large with opening windows which is great although the hotel wasn’t over heated or stuffy. Breakfast very good and very nice staff throughout. Limited English language tv channels.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Frank B wrote a review Dec 2023
Switzerland112 contributions128 helpful votes
We stayed there a week during a trade show. On booking.com I saw there by chance room prices above 1000 €. What do you get for it ? The rooms are top notch, comfy beds and nice bathrooms. We checked in on a Sunday evening and found out that our room ( 3rd floor) did not have internet. We informed the staff at check in, who reluctantly said they would fix it. We told them again on Tuesday evening, having in the meantime met some of our neighbours also sitting on the stairs for getting internet. Needless to say that even on Friday when we left nobody had fixed it. I talked about it at check-out, no apology ,nada. Breakfast is the slowest I have ever seen. When I ordered some fried eggs I was told that this would take 20 minutes. In general the staff at breakfast showed their incompetence also at other tables. Some people waited 30 minutes for their scrambled eggs During the week we entered the hotel restaurant one evning at 20:25. It was empty and a pretty arrogant maitre told us "everything is reserved". We found a good Italian restaurant nearby. When we returned at 10 pm we heard from collegues in the bar, that nobody had eaten there. He succeeded avoiding servicing cutsomers The only highlight in customer service in this hotel is the small bar. The long time bar chief is very friendly and fast, he makes you feel at home.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Redsetter wrote a review Sep 2023
32 contributions15 helpful votes
Really lovely hotel … service professional rooms nice … food fab ….great location for shopping …. Business services excellent ( meeting rooms / lunches etc) Breakfast room service gorgeous. One tiny issue if your room overlooks the road… is the street noise early in the morning …. Machines / road sweepers etc …
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: The centre of town is lovely for wandering the great shops and eating ….
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ibrahim K. Sweiss wrote a review Jul 2023
Amman, Jordan196 contributions190 helpful votes
It is a beautiful hotel with an excellent location in Hannover. The rooms are comfortable, and the bathrooms looked newly refurbished. We stayed at 2 executive rooms which were spacious and lovely. The staff at the reception and restaurant were all friendly and professional. The breakfast was basic and nicely presented. The Bar is another story. They close early and staff not very friendly. I came late like 1 minute after the last call while staff were still working and they refused to serve me. They said order from Room service from a very limited selection.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kastens Luisenhof, General Manager at Kastens Hotel Luisenhof
Responded Jul 17, 2023
Dear Guest, thank you for taking the time to provide feedback on your recent stay at our hotel in Hannover. We are delighted to hear that you found our hotel beautiful and enjoyed the excellent location. It's also great to know that you found the rooms comfortable. We appreciate your kind words about our spacious and lovely executive rooms. We are pleased to hear that the staff at the reception and restaurant were friendly and professional. It's always our goal to provide exceptional service to our guests, and we are glad that our team met your expectations. However, we apologize for the inconvenience you experienced at our bar. We understand that it can be disappointing when you find the bar to be closed. Regarding the staff's response, we apologize that you didn't feel treated well. Our team is trained to provide excellent customer service, and we regret that this was not reflected in your experience. We will address this issue with our staff. Thank you for bringing these matters to our attention. We appreciate your feedback, and it will help us improve our services and guest experiences. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Michael Rupp, Direktion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rigoletto111 wrote a review Jun 2023
Cartigliano, Italy300 contributions199 helpful votes
Very beautiful rooms but with important problems : 1) Light insulation totally insufficient. It’s necessary to sleep with the mask 2) the bed is too hard, not so comfortable 3) The breakfast is of a good level but impossible to have the coffee if you are in a hurry as the staff is insufficient and there is no self service machine It’s a pity because the rooms are good and the position also, but I can not recommend this hotel
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Bring a light mask with you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kastens Luisenhof, General Manager at Kastens Hotel Luisenhof
Responded Jun 8, 2023
Dear guest, we appreciate your feedback, thank you for taking the time sharing it with us! We apologize for the inconvenience caused during your stay. We appreciate your comments regarding the light insulation and the bed comfort. We will take note of these issues but also want you to know that you can anytime inform our reception team about inconveniences in your room. Our team will take care to find a solution or even help you changing the room, in subject to availability. Regarding the breakfast service, we also take your feedback seriously. We are sorry that we could not convince you with our service. Of course, it is our greatest concern to guarantee a perfect service to all guests. Our employees are also trained in this approach. We are very sorry that we were not able to do this in your case. Internally, we have already communicated this and will ensure that the service quality remains at a consistent level in the future. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Best regards, Michael Rupp, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Citytour2011 wrote a review May 2023
North Vancouver, Canada169 contributions110 helpful votes
All in All a great Hotel. The room was a good size and very clean. The location is excellent. It is very walkable to most of the sites in Hannover. Two small items that were annoying. There wasn't a kettle or coffee maker in room. The only way to get a coffee in the morning is by room service. The hairdryer cut out every 30 seconds. It was wired into the wall so not replaceable.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kastens Luisenhof, General Manager at Kastens Hotel Luisenhof
Responded May 30, 2023
Dear guest, thank you for your feedback. We are pleased to hear that you enjoyed your stay at our hotel and found the room to be clean and spacious. We apologize for the inconvenience caused by the hair dryer in your room. If you have any problems during your stay, please do not hesitate to inform our colleagues at the reception. Our in-house technicians will take care of your concerns as soon as possible. If any defects cannot be repaired, we will of course offer you another room, subject to availability. Unfortunately, kettles are only available in the rooms in our deluxe category or higher. However, you can also ask at the reception, our housekeeping will be happy to provide you with one for your private use during your stay, depending on availabilty. We appreciate your feedback as it helps us to improve our services and facilities for our guests. Thank you for choosing our hotel and we hope to welcome you back soon! Best regards, Michael Rupp, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J G del Rosario wrote a review Apr 2023
Manila, Philippines516 contributions285 helpful votes
The hotel sits in the famous Kropcke district, just beside the Opera House, the Hauptbahnhof, and the pedestrianized shopping streets, which then leads to the Market Square. Everything is just so accessible from the hotel. There’s a lot of history and tradition behind this hotel. There’s a small lobby and there’s only one lift. The rooms are large by German standards, and we appreciated the high ceiling. The TV is relatively small compared to others. All the built-in cabinetry are done in white and there is a whole wall of wardrobe and miscellaneous cabinets with mirrored doors that is a nice touch. There is no coffee machine but they do have an electric water kettle. The bed headboard and lower mattress are covered in leather, which is a classy touch. The curtains look expensive. There are enough power outlets so no need to worry where to plug your laptop, tablet, phone, and camera. Again, as is typical of new European hotels, the rooms are not carpeted but instead covered in wood-like cement tiles, which looks good – and presumably easier to maintain. Also as is typical of most European hotels, there is a sliding door to separate the bedroom from the T&B. We appreciated the two wash basins in the T&B – a his and hers. The front desk staff were very helpful, telling us what eating places were open when we were there (Easter Monday). Breakfast fare was quite acceptable, and you could order any type of egg, though there was only one type of bread. The head waiter was very accommodating and super-friendly, and so were the wait staff.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RestlessinIndy wrote a review Mar 2023
Indianapolis, Indiana51 contributions61 helpful votes
There is much to like about this hotel, starting with the location (in walking distance of the main station). Everybody is very friendly, the lobby has a cozy area for snacks and drinks. Our room was great, quiet and roomy with nice parquet floor. The in-house restaurant is on the pretentious side with sophisticated, but somewhat bland food. But overall a great choice if you are in Hanover!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richfew wrote a review Dec 2022
Salisbury, United Kingdom3 contributions
Superb Christmas market visit. Was upgraded to an executive room on arrival by the very friendly and helpful reception team. The room was excellent as was the location. We used the gym and spa, all of which seemed brand new and of fantastic quality. Special mention to the cosy downstairs bar where we had possibly the best Negroni cocktails ever! Overall a really great stay. Would definitely stay again if returning to the city.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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onthemach wrote a review Dec 2022
328 contributions552 helpful votes
There is not much on the luxury hotel scene in Hannover. Hotel Kastens is the best there is. Efficient service, spotless house keeping, German precision and punctuality in every aspect of service, make this cozy boutique property a jewel. The rooms are well appointed and extremely clean and comfortable. The common areas are small but cozy and welcoming. The staff is courteous and very efficient. The location is perfect.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Executive rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$246 - C$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kastens hotel hannover
LOCATION
GermanyLower SaxonyHannoverMitte
NUMBER OF ROOMS
149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Kastens Hotel Luisenhof - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Kastens Hotel Luisenhof
Which popular attractions are close to Kastens Hotel Luisenhof?
Nearby attractions include Aegidienkirche (0.3 km), GOP Variete Theater Hannover (0.2 km), and Hidden in Hannover (0.3 km).
What are some of the property amenities at Kastens Hotel Luisenhof?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kastens Hotel Luisenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kastens Hotel Luisenhof?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kastens Hotel Luisenhof?
Yes, parking is available to guests.
What are some restaurants close to Kastens Hotel Luisenhof?
Conveniently located restaurants include Ristorante-Weinstube Leonardo, Gondel Restaurant, and Al Dar.
Are there opportunities to exercise at Kastens Hotel Luisenhof?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Kastens Hotel Luisenhof located near the city centre?
Yes, it is 0.4 km away from the centre of Hannover.
Are any cleaning services offered at Kastens Hotel Luisenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kastens Hotel Luisenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kastens Hotel Luisenhof offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.