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Mercure Hotel Hannover City

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#8 of 161 Hotels in Hannover
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Hotel Hannover City
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443 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Singapore
Reviewed 1 week ago

The hotel is located in right in the city center, the rooms are spacious and the service is excellent. Despite the central location ist is very easy to find a free parking spot right in front of the hotel. It was simply the best hotel experience I had in Hannover.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank fabian813
H0S8PB, Geschäftsführer at Mercure Hotel Hannover City, responded to this review

Dear fabian813, thank you very much for positive rating and great comments on Tripadvisor. We appreciate your feedback and are glad that we are the best hotel in hannover in your opinion. We hope to welcome you back soon. With kind regards Ulrich Heim General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 23 October 2016

We stayed in the 'prestige' room on our floor and loved it. The room was much more Americanized than other hotels...included a living area in addition to the bedroom. Roomy, clean, and cleaning staff did an amazing job during the extended stay. The service from the staff was always friendly and professional, at the front desk as well as during...

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Helpful?
Thank Jonathan S
About Hotel's Favourite Review
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Jonathan S, thank you very much for your stay with us and for sharing your experience on Tripadvisor. We appreciate your detailed and positive feedback. Your comments will certainly help other travellers looking for a hotel in Hannover. We look forward to your next visit. With best regards Ulrich Heim General Manager

Reviewed 6 February 2017

I stayed for 2 days in business. Since I have a gold card I got a very nice room with a lot of nice girly stuff: Iron to flat your hair, cotton balls, fresh flowers,... and water and goodies :-) The employees are very nice and the breakfast was good.

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Helpful?
Thank Mafaldadecastro
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Mafaldadecastro, thank you very much for your recent stay and your positive comments. Great to read that you enjoyed your stay in of our MyRooms. Our staff members had the opportunity to design rooms and you spend the night in our "Frauenzimmer" - created with various amenities for women. We look forward to your next visit. With kind regards...

Chattanooga, Tennessee
Reviewed 22 January 2017

We were in this hotel for 3 nights during a trade show. Hotel is small but location is excellent. Rooms are reasonably sized. Bed was comfortable and heating was quite good. Internet connection was a breeze. Room was clean and had no issues. Breakfast exceeded expectations. They have a full buffet and would specially make eggs the way you want...

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Helpful?
Thank moksha51
H0S8PB, Geschäftsführer at Mercure Hotel Hannover City, responded to this review

Dear moksha51, thank you very much for your great feedback and kind words. We appreciate that you share your experience on Tripadvisor and are happy that we were able to exceed your expectations. We hope to welcome you back next year for the Domotex 2017. With best regards Ulrich Heim General Manager

Reviewed 21 January 2017 via mobile

Overall my stay was pretty good, rooms were clean, warm in winter and well laid out. Staff were friendly and attentive always greated and acknowledged your presence. Food in restaurant is average but this is only to my taste I personally did not enjoy German cooking all that much. The lift is small and is very busy, often there is...

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Helpful?
Thank Damien B
H0S8PB, Geschäftsführer at Mercure Hotel Hannover City, responded to this review

Dear Damien B, thank you for staying with us during the Domotex fair. We appreciate your feedback and are glad that our service was to your satisfaction. In our restaurant we also offer international dishes in addition to our regional cuisine. Please accept our apologies for the waiting time at the lift. We hope to welcome you back in the...

Hertford, United Kingdom
Reviewed 12 January 2017

Great room friendly staff overall a brilliant stay. Staff could not be more helpful and up graded to privilege room with free drinks and snacks. Convenient for city ,station and would recommend extended lunch in the Market Hall just around the corner.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank T9858ZEstephenc
H0S8PB, Geschäftsführer at Mercure Hotel Hannover City, responded to this review

Dear T9858ZEstephenc, thank you very much for your kind words and positive rating on Tripadvisor. We appreciate that you share your experience and hope to welcome you back soon. With kind regards Ulrich Heim General Manager

Hannover, Germany
Reviewed 20 December 2016

have stayed at this hotel a few times now whilst travelling and working, this is one of the best mercure hotels in the area. the location is perfect for the town centre and if you are lucky when you ask can get a great room with view of the town hall. hotel has parking under ground and a noval car...

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Thank theblade70
H0S8PB, Geschäftsführer at Mercure Hotel Hannover City, responded to this review

Dear theblade70, thank you very much for your recent stay and your feedback posted on Tripadvisor. We appreciate your positive comments and are glad that you enjoyed facilities and services. We wish you a great start in a successful year 2017 and look forward to your next visit. With best regards Ulrich Heim General Manager

Hertfordshire, United Kingdom
Reviewed 30 November 2016

I had a brief one night stay on business at the Mercure Hannover City, located within easy walking distance of the city centre. I was in a basic room that I do not believe had been renovated, but was perfectly clean and comfortable. The room had tea/coffee facilities, and the wifi worked reliably for the work that I had to...

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Helpful?
Thank aber_james
H0S8PB, Geschäftsführer at Mercure Hotel Hannover City, responded to this review

Dear aber_james, thank you for staying at the Mercure Hotel Hannover City. We appreciate your feedback and are glad that you enjoyed your time in our hotel during your business trip. We look forward welcoming you back With kind regards Ulrich Heim General Manager

Johannesburg, South Africa
Reviewed 8 November 2016

I stayed at the Mercure Hotel during the first week of November 2016. I was allocated a room on the 5th floor. To my surprise, the room was rather small, and as I am quite tall, it was rather awkward for me. The ceiling in the room slants downwards and it was difficult to avoid knocking my head everytime! This...

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Helpful?
Thank reyaaz786
Reviewed 17 October 2016

Hotel is in a great location for walking around Hanover. Rooms were clean and comfortable and hotel is in a quiet leafy area. A fantastic breakfast with a wide selection to choose from. The restaurant and bar area had a lovely setting under a beautiful old tree outdoors.

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Helpful?
Thank Angela M
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Angela M, thank you very much for your rating and comments on Tripadvisor. We appreciate your feedback and are happy that we met your expectations. We have a beautiful chestnut tree in front of the hotel which creates shade and a nice atmosphere on our terrace. We look forward to your next visit. With kind regards Ulrich Heim General...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). In a building dating from the 19th century, the hotel features a restaurant, a bar and meeting facilities. ... more   less 

Additional Information about Mercure Hotel Hannover City

Address: Willy Brandt Allee 3, 30169, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover
Price Range: $105 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hannover City 4*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Hannover
#7 Romantic Hotel in Hannover
#8 Business Hotel in Hannover
#13 Best Value Hotel in Hannover
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Hannover City staff and other travellers.
3 questions
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Merseyside, United Kingdom

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Questions? Get answers from Mercure Hotel Hannover City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is slow. Upper floors are quiet.”
 of 5 bubbles moksha51, 22 Jan 2017 | Read review
“ask for floors 3 and above with view of town hall”
 of 5 bubbles theblade70, 20 Dec 2016 | Read review
“Dont choose the 5th floor”
 of 5 bubbles reyaaz786, 8 Nov 2016 | Read review
“Go for a Privilege room”
 of 5 bubbles sandsreynolds, 4 Oct 2016 | Read review
“Higher floors are quieter - particularly as there is an outdoor terrace which is very noisy during soccer season.”
 of 5 bubbles breannfallon, 22 Jun 2016 | Read review
5 of 5