We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Hannover City

Traveller (226)
Room & Suite (122)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). In a building dating from the 19th century, the hotel features a restaurant, a bar and meeting facilities.
Read more
Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
99Great for walkers
Grade: 99 out of 100
47Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
598Reviews
305Photos
4Q+A
22Room tips
Traveller rating
  • 253
  • 240
  • 74
  • 19
  • 12
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I would like to share how uncomfortable I felt due to a situation in front desk during my check-in. I'm Brazilian, living in Europe, traveling to Hannover for work, and I never had issues because of my nationality. At the check-in, when the receptionist took my passport for
Read more
Response from Nadja L, Front Office Manager at Mercure Hotel Hannover City
Responded yesterday
Dear danibresan, Thank you so much for your feedback. I am very glad that we could solve this issue and misunderstanding with a personal contact. I appreciate this and I am very happy that you decided to stay with us again in the future when the occasion arises. Thank you again for taking the time to let us know how you experienced your stay. Sincerely Nadja Linzel Front Office Manager
Read more
Location matters !! So close to many of Hannover attractions. Hospitality and breakfast is great. Museums and City hall is just next door. City center is one stop away. Rooms are good keeping Le Accor hotel chain standards !!
Read more
Response from Nadja L, Front Office Manager at Mercure Hotel Hannover City
Responded Feb. 12, 2019
Dear Rajesh S, Thank you so much for your positive feedback after being our guest at Mercure Hotel Hannover City. We very much appreciate your opinion and thank you for sharing your thoughts. We are looking forward to welcoming you again in Hannover. Sincerely Nadja Linzel Front Office Manager
Read more
Breakfast is relatively expenses, but it's definitely worth for the chia pudding and the friendliness of the staff. Rooms are relatively standard, but the plus is that I could always sleep very well. The receptionists are another highlight of the hotel, who have always made
Read more
Response from Nadja L, Front Office Manager at Mercure Hotel Hannover City
Responded Feb. 12, 2019
Dear prisca199, We very much appreciate your review and feedback concerning your stay with us at Mercure Hotel Hannover City! Thank you for your special word of praise to our staff - we are glad that you could enjoy being with us and are already looking forward to welcoming you again in the future. Many greetings from Hannover Nadja Linzel Front Office Manager
Read more
+4
Chosen primarily as it offered a good price for a reasonable quality and good location. The hotel felt a little jaded in some area and appeared to be aimed at the cheaper end of the business crowd, but on balance it was good value for money. A few minor oddities (some
Read more
Response from Nadja L, Front Office Manager at Mercure Hotel Hannover City
Responded Feb. 12, 2019
Dear WellTravelledPig, Thank you very much for your detailed review after your stay with us. We are sorry that we could not meet all your expectations - we should have informed you much better regarding our restaurant opening times. Still we are very happy that you could enjoy your stay in general! Please come back to Hannover - we are pleased to welcome you again. Kind regards Nadja Linzel Front Office Manager
Read more
I liked this hotel very much that I will indicate the reasons below. 1) great location and so close to city center 2) promixity of locations and touristic sightseeing places 3) good breakfast 4) personnel and people who are used to working in there are really helpful to work
Read more
Response from Nadja L, Front Office Manager at Mercure Hotel Hannover City
Responded Jan. 16, 2019
Dear Eralp312, Thank you so much for your detailed review after your stay at Mercure Hotel Hannover City! we are happy that we were able to make you feel comfortable here and we are looking forward to your next stay with us. Thanks again for sharing your experience. Kind regards Nadja Linzel Front Office Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementMercure Hotel Hannover City
Privilege Zimmer
Photo provided by managementMercure Hotel Hannover City
Guest room
room 437
room 437
room 437
PreviousNext
12345625
Is there a shuttle from the hotel to the airport? Will it be running at 3AM?
Are there smoking facilites and even better smoking rooms
Dear Happytraveller385, thank you very much for your inquiry. We still have smoking rooms at the Mercure Hotel Hannover City. Please forward us your preference request after you made reservations. In the public areas of the hotel (e.g. restaurant, bar) smoking is not allowed. We look forward to your reservation and be happy to assist you with any further questions. With best regards Ulrich Moritz Front Office Manager
0 votes
Dear aaaa2709, thank you very much for your inquiry and your interest in the Mercure Hotel Hannover City. We have Privilege Rooms with a bathtub and quite rooms as well. Please specify your requests when you make reservations, so we can assign a room that meets your requirements. With best regards Ulrich Moritz Front Office Manager
0 votes
"In summer request room facing away from sun (air con works better). If mobility is an issue request close to lifts"
"Rooms at the rear are quiet but not overlooking the park."
"Go for Privilege if you can afford it."
"Choose one of the staff designed rooms"
"Elevator is slow. Upper floors are quiet."
PreviousNext
12345
PRICE RANGE
US$65 - US$204 (Based on Average Rates for a Standard Room)
LOCATION
GermanyLower SaxonyHannover
NUMBER OF ROOMS
145
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing