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Steigenberger Hotel Sonne

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Restaurant
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
Multilingual Staff
Spa
Business Centre with Internet Access
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
Hotel links
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Location
Full view
97Great for walkers
Grade: 97 out of 100
127Restaurantswithin 0.5 km
82Attractionswithin 0.5 km
Reviews & more
293Reviews
93Photos
3Q+A
16Room tips
Traveller rating
  • 95
  • 135
  • 43
  • 11
  • 9
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The hotel is centrally located in Rostock - and it’s the best you can say about it.

I booked the hotel because it’s nice to have a spa on city holiday. But the spa was closed - and has been for a while. It is NOT mentioned at the homepage!?

The hotel is like a museum from the
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Came back after some years and the place is still the same. Is that good or bad?
No A/C is difficult on hot days. The street is noisy with copper stones and you can not leave the windows open.
The reception has always only one person on duty which creates lines.
One lift was a
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Response from SteigenbergerRostock, Guest Relations Manager at Steigenberger Hotel Sonne
Responded Oct. 1, 2018
Dear Christine, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Steigenberger Hotel Sonne Sonja Höppner Guest Relations
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This place sucks so bad, it's unbelievable! Nothing seems to work, everything's broke or damaged...such a disappointment to expect a 5 Star place after a long exhausting trip.
Spa, Sauna Steambath closed, not working....11:30 terribly hungry after playing a great show at the loca
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Centrally located 4 star hotel in Rostock, Goes under Steigenberger brand which means quality. Nice big room, good bathroom, wifi at reasonable speed. Reception and service staff very polite and helpfull, Breakfast is in buffet style with everything you would expect. Hotel has it
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Response from SteigenbergerRostock, Front Office Manager at Steigenberger Hotel Sonne
Responded Aug. 7, 2018
Dear Guest, Thank you for the great review of our Hotel and your time to give us your feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anja Schmidt Front Office Manager
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(+)
Everything more than ok such as location, courtesy of staff, room size, services, except few things below,

(-)
Unfortunately I have to say smell of humid moquette in the room

No cappuccino at breakfast

“Welcome” bottle of water is not for free, but 5,90€, in my opinion ver
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Vue de la suite au 5eme
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If coming by train what is the name of the train station
Do they have a shuttle that takes you to the cruise terminal in warmunde? Is there restaurants within walking distance?
Is there car parking associated with hotel? How much does it cost?
"don't come here!"
"Try to get a room that doesn't overlook the Market Square, where there are occasionally concerts, if you want an early night."
"Rooms are noisy on the second floor if there is a function at the hotel"
"Room 508 is big. Little swoosh noise from elevator. No curtains?"
"Great view from rooms to the central square. A bit of noise from pedestrians and tram, which we didn't find a problem though."
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PRICE RANGE
US$76 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
steigenberger hotel rostock
LOCATION
GermanyMecklenburg-West PomeraniaRostock
NUMBER OF ROOMS
124
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