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Mercure Hotel Aachen am Dom

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628 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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London, United Kingdom
Reviewed 3 weeks ago

The Mercure Aachen Am Dom is situated in the centre of the city, a 5 minute walk from the cathedral and around 10-15 mins from the Hauptbahnhof which makes it an ideal place to stay if visiting for a few nights. If you have heavy luggage, the bus from the central station stops a 2 minute walk away and takes...

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Helpful?
Thank Ratty1986
London, England, United Kingdom
Reviewed 3 weeks ago

arrived at this hotle and there is a service charge for car parking for overnight residents. There is no in houe room service in the evenings and the rooms are dated and oven like. the facilities are very limited and access to the parking is given if you get to hotel and then get directions and hen get charged for...

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Thank Michael B
Brussels, Belgium
Reviewed 3 weeks ago

Stayed here the second time due to the perfect location. As during our first stay I asked to have an iron board up to our room. However this time when calling reception I got the choice to pay EUR 4 or to go down and pick it up by myself. Obviously I went down to pick it up where two...

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Helpful?
Thank Tobias E
Mercure_Aachen_Dom, Front Office Manager at Mercure Hotel Aachen am Dom, responded to this review

Dear Tobias, Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that it is not our standard to charge for delivering an iron board we took the appropriate...

Farmington Hills
Reviewed 4 weeks ago

Visit here for business multiple times out of habit, but I don't think I'll return. The rooms are nice, location is great with access to lots of shops and restaurants. But, it seems each time I visit they have a slightly different policy, despite booking in exactly the same way each time. (mini-bar included, not included)(breakfast included, not included). One...

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Thank Mark M
Knysna, South Africa
Reviewed 30 January 2017

The strength of this hotel is its location to the old centre of Aachen. The room are quite small, but clean. The bathroom are nice. Service is average. The parking they refer to in the hotel description, is in a parking garage about 800 meters from the hotel, and has to be paid extra. This I found to be a...

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1Thank MikeGoodChow
London, United Kingdom
Reviewed 19 January 2017

Review collected in partnership with Accorhotels.com
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1Thank johnmL2744QH
Bristol, United Kingdom
Reviewed 14 January 2017

This hotel is centrally located on the main road and within close proximity of the shops, the Aachen cathedral and Christmas market. The hotel is modern, light and very clean. Rooms are compact and can accommodate a maximum of two adults, thus not recommended for families with children. The bathroom was reasonably large. The room had coffee making facilities as...

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1Thank TvdMerwe
London
Reviewed 1 January 2017

My wife and I stayed here for one night on the fist leg of our German Christmas markets tour 2016. We have stayed here before but a few years ago. The hotel is well placed for access to the old town and shopping. We used the multi storey car park nearby which is a few minutes walk away, cost per...

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Thank robbly
Shrewsbury, United Kingdom
Reviewed 30 December 2016

I have given this hotel an overall terrible rating not because of the quality of the accomodation, which was very good (and have given that specific ratings accordingly) but because I booked my stay under a special pre-paid, non-refundable offer that was supposed to include breakfast. However when I checked in at the hotel I was told breakfast was extra....

Review collected in partnership with Accorhotels.com
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Thank shillm2016
Nootdorp, The Netherlands
Reviewed 27 December 2016

The air in the bedrooms was too dry, Windows could not be open. Fan noise the whole night. The beds where not comfortabele. We had a Discussion, at the lobby, about the payment of the breakfast, allthough we did a remark at the booking on the internet for an extra person.

Review collected in partnership with Accorhotels.com
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Thank internship

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Aachen am Dom, a 3 star hotel with 117 rooms, is the perfect base to discover this historic imperial city. Enjoy your stay in our unique, centrally located hotel. The hotel is only 500 m from the Cathedral with its treasure chamber, the townhall and the Elisenbrunnen fountain. Buffet breakfast is served from 6.30 a.m. to 10.30 a.m. at the Lounge 1858 restaurant. The hotel also features a meeting room for up to 30 people. Be spoiled with selected Grands Vins Mercure wines at the hotel bar. ... more   less 

Additional Information about Mercure Hotel Aachen am Dom

Address: Peterstr. 1, 52062 Aachen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Aachen
Price Range: $129 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Aachen am Dom 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Hotwire, Travelocity, Orbitz, Hotel.de, ACCOR, TripOnline SA and HotelQuickly so you can book your Mercure Hotel Aachen am Dom reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Aachen Am Dom
Hotel Style:
#4 Luxury Hotel in Aachen
#4 Family Hotel in Aachen
#5 Business Hotel in Aachen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Aachen am Dom staff and other travellers.
3 questions
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Toronto, Canada
over a year ago

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Questions? Get answers from Mercure Hotel Aachen am Dom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“527 has a nice big balcony”
Ratty1986, 30 Mar 2017 | Read review
“Book another hotel”
MichaelB649, 29 Mar 2017 | Read review
“recommend a balcony room for smokers”
LED_Mac, 24 Mar 2017 | Read review
“Rooms facing the main road and the shopping parade are noisy. Ask at Check In fora quiet room if possible.”
Antony1952, 11 Dec 2016 | Read review
“High floors are good. However you are staying in a city so don't expect views of anything else.”
Jayson112, 7 Dec 2016 | Read review
5 of 5