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Novotel Aachen City

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#1 of 41 Hotels in Aachen
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1 room 2 adults 0 children
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Novotel Aachen City
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851 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Reviewed 6 days ago NEWvia mobile

The reception are very helpful, friendly and polite. The shopping street is just round the corner of the hotel. Very accessible to most of the places of interests. The breakfast spread is good and they have a special play room for small kids. Fitness facilities and steam room is free. Room is spacious and clean.

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Helpful?
Thank Peggy T
Piombino
Reviewed 1 week ago via mobile

Nice hotel with comfortable room. Everything is quite new. Personnel are nice. It has even a nice 5th floor with gym sauna and relax room. Breakfast is good with a good amount of choices. The parking downstair is expensive.

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Helpful?
Thank davide_pallotta1
Reviewed 2 weeks ago via mobile

Staff was impressing me during the stay. They were extremely friendly and helpful. Rooms are small (i have booked already a bigger one as upgrade) but very clean. The rest is pretty basic. All in all not a bad place to stay.

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Helpful?
Thank MrVisittheworld
NovotelAachenCity, Manager´s Assistant at Novotel Aachen City, responded to this review

Dear Mr. VisittheWorld, Thank you for the good review of the Novotel Aachen City on TripAdvisor. We thank you for the positive feedback, which motivated my team and me very much. We regret, of course, that you did not like the new Novotel room design so much. At the same time, I hope that you will once again give our...

Horsens, Denmark
Reviewed 2 weeks ago

My preferred hotel when staying in Aachen, easy access to the city, to the parking basement and lastly they have a very nice staff here. They also have a very good breakfast buffet. I will be back in a few weeks.

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Helpful?
Thank alte_arild
NovotelAachenCity, Manager´s Assistant at Novotel Aachen City, responded to this review

Dear alte_arild, Thank you for taking the time to tell us your opinion about your stay with us. We would like to thank you for the very positive feedback, which motivated my team and myself very much. We would be very happy to welcome you again in the future. Kind regards on behalf of the entire Novotel Aachen City team!

Bruges, Belgium
Reviewed 2 weeks ago

Very nice hotel with friendly staff. We had really nice meals in the restaurant and the kids also have enough choices. You have an parkinglot underneath the hotel that can fit cars up to 2meters. The historic center is only a 10 minute walk from the hotel and shoppingstreets only 5. The room was clean and comfy. Nice bathroom with...

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Helpful?
Thank Stijn R
NovotelAachenCity, Manager´s Assistant at Novotel Aachen City, responded to this review

Dear Stijn, Thank you very, very much for your great review. We are very happy that you felt comfortable with us and that we could leave you with such a lasting and positive impression. Our team is very happy about the praise. Perhaps we can welcome you again soon? Best regards from Aachen, Sabrina Offinger

Cairo Governorate, Egypt
Reviewed 2 weeks ago

it wasn't the first time for me in Novotel and every time confirm that it's one of accor group hotels. the hotel is in a very good place with a parking. the team there are very nice people and are very helpful. the rooms are very clean, teddy, modern and contain all what you need for both entertainment and work....

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Helpful?
Thank ahmed a
NovotelAachenCity, Manager´s Assistant at Novotel Aachen City, responded to this review

Dear Ahmed, Thank you very much for being our guest and for the wonderful review. We are glad, that you felt comfortable with us. The breakfast is, due to our chain affiliation to Accor, standardized with small, regional differences and is updated by Accor time and time again. Perhaps we can convince you of our breakfast offer on your next...

Menlo Park
Reviewed 3 weeks ago

Admittedly, I didn't try every single hotel in Aachen, but after having stayed here several times in a row, I really don't see any need to change. The hotel has a pleasant design. It is modern, but has a warm atmosphere. The rooms are spacious and I really like it that I can open a window to get some cool...

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Helpful?
Thank TravelOften4B
NovotelAachenCity, Manager´s Assistant at Novotel Aachen City, responded to this review

Dear TravelOften4B, thank you very much for returning to our hotel and for the wonderful review. We thank the positive feedback, which motivated my team and me very much. We are, of course, very pleased that you like the new Novotel room design as well as our breakfast buffet. The mini bar choice is, due to our chain affiliation to...

Greendale, Wisconsin
Reviewed 11 March 2017 via mobile

A good hotel. Beds were comfortable and the breakfast was excellent. It's a little challenging to find at first, but it is in a great spot. Lots of restaurants and entertainment close by. Attentive staff and clean rooms.

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Helpful?
Thank Caschles
NovotelAachenCity, Manager´s Assistant at Novotel Aachen City, responded to this review

Hello "Caschles", Thank you very much for taking the time to write to us after your stay at the Novotel Aachen City. We are very happy to read that you had a nice time in Aachen and we could make a small contribution to it. Maybe you'll visit us again soon. Best regards, Sabrina Offinger

Saint-Brice-Courcelles, France
Reviewed 3 March 2017

Review collected in partnership with Accorhotels.com
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Thank S.cagnard
Management response:

Rio de Janeiro, RJ
Reviewed 18 February 2017 via mobile

Out of December is a good option. I was here for 69 EUR with breakfast in Accor deal in january. In December the same room with breakfast was 149 EUR. Ok. It is a 4 star hotel with a security parking ( 12 euros/day) , very good breakfast, beautiful lobby but the standard room is similar the others Novotel. In...

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Helpful?
Thank jorgeotavio

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The new Novotel Aachen City is located in the heart of the imperial city of Aachen, between the cathedral, convention centre, casino and Carolus thermal baths. With 154 spacious, airconditioned rooms, seven modern meeting rooms, stylish design and modern communications technology, our 4 star hotel offers business travellers and holidaymakers the highest standard of comfort. Unwind on our terrace, at the restaurant or bar. Revitalise high above the roofs of Aachen in our fitness centre with steam bath. ... more   less 

Additional Information about Novotel Aachen City

Address: Peterstr. 66, 52062 Aachen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Aachen
Price Range: $124 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Aachen City 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotel.de, Expedia, Orbitz, Travelocity, Agoda, Hotwire, Priceline, ACCOR, TripOnline SA and HotelQuickly so you can book your Novotel Aachen City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Aachen City
Novotel Aachen
Aachen Novotel
Hotel Style:
#1 Luxury Hotel in Aachen
#1 Business Hotel in Aachen
#1 Family Hotel in Aachen
#2 Romantic Hotel in Aachen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Aachen City staff and other travellers.
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Questions? Get answers from Novotel Aachen City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with street view have a very fast wifi internet”
U9284OZahmeda, 9 Apr 2017 | Read review
“Quiet rooms are on the back side.”
Seessee, 19 Jul 2016 | Read review
“Very very poor wifi in room 320”
robmV5999SY, 5 Apr 2016 | Read review
“Quiet at the back. Don't know about the front.”
jadorf, 19 Mar 2016 | Read review
“Our room was on the 4th floor. It was nice and quiet and had a separate bath and shower.”
TravelFeind458, 19 Feb 2016 | Read review
5 of 5