Dorint Venusberg Bonn
About
See why so many travellers make Dorint Hotel Venusberg Bonn their hotel of choice when visiting Bonn. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
While staying at Dorint Hotel Venusberg Bonn, visitors can check out World Conference Center Bonn (2.1 km) and Post Tower (2.2 km), some of Bonn's top attractions.
Free wifi is offered to guests, and rooms at Bonn Sofitel offer air conditioning, a minibar, and a desk.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk and room service. Guests of Dorint Hotel Venusberg Bonn are also welcome to enjoy a hot tub and a lounge, located on site. For travellers arriving by car, free parking is available.
If you like Mediterranean restaurants, Bonn Sofitel is conveniently located near Da Sasa, Pizzeria Tuscolo, and Phoenicia Lounge.
Plus, during your trip, don’t forget to check out some of the popular parks, such as Freizeitpark Rheinaue, Arboretum Park Härle, and Panoramapark.
At Dorint Hotel Venusberg Bonn, your comfort and satisfaction come first, and they look forward to welcoming you to Bonn.
Location
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Room : spacious and all things you need available nice bathroom but the airco is a shared one with other rooms and is loud and not able to cool the room . Is in general a problem with many hotels that the airco’s in older hotels can not cope with hotter summers. Pool: top Fitness: top
Breakfast: many things excellent but to improve to really high level: use real oranges for juice. Increase the choices for bread. Baked eggs on one cooking point where people can choose what they want on top. This will move it to next level
Restaurant: food was very good
Bar: nice outside
Service; staff always friendly and trying but the restaurant sometimes is understaffed so it takes a long time. Roller or steps: did not work for me not any of them and i know a lot about apps and it. Reception also could not help. Advice: i understand that repairs need to be done but do not repair with a lot of noise during breakfast time.
Maybe this will help
Location about 4 km by car from Bonn City Center. From the terrace there is a wonderful view to the city and the surrounding hills, nice location to relax after a busy day. A car is recommended, it is too far outside to walk into the city, I believe public transport is available.
Easy check Inn and Check Out.
The rooms were fine, nice bathroom, everything was clean. Minibar was empty in both rooms.
Good breakfast with a lot of choices.
Would recommend this hotel for all travellers, even though it is a bit out of the center and you will need transport to get anywhere.
Friendly welcome at reception and easy check-in. Room was large and very clean. A lovely shower with plenty of water pressure.
There was no bar service the night we stayed, but it was possible to get a drink with dinner. Food was good, but service rather slow.... very long delay between first and main courses and prices rather on the high side. Skipped breakfast, as it's hard to imagine what can justify a charge of 24euro a head to partake.
Overall a good stay though, with friendly service and a good night's sleep.
We travelled with a group of 8 people and had different rooms, amongst them junior suites, single rooms and standard rooms. The suites were well equipped, with large bathroom and 'salon'. One suite however did not have a TV in the bedroom only the salon, the other suite did have 2 TV's. Single rooms were attic rooms, quite small, dark and not very attractive. Pillows were plenty and thick, mattress however to hard for my liking.
Although the hotel tablet mentioned all rooms were equipped with a (free of service) coffee and tea bar, only the suites had one as told by the receptionist.
False advertising and the solution offered by reception was to ask for hot water from the hotel bar, which by the way was not open the entire weekend. Closed on Friday evening and reserved for a private party on Saturday. Unacceptable; all paying hotel guests should have access to the displayed facilities.
The Basilico hotel restaurant is another one for the books. Terrible service, had to wait about an hour to get our meal with only 2 other tables in the restaurant. Price/quality the worst I've seen in a long time. Most of us left the table hungry, but no surprise when there's only 3 baby potatoes on your plate, cut in half to make your plate look full ...
On the upside, breakfast buffet was quite nice. Good variety of meats and cheeses, fresh fruit, yoghurt, lachs, meatballs, eggs, etc. Previously they had a hot station where eggs were made 'à la minute', but probably cancelled now because of covid.
Bathroom was equipped with a bathtub and shower in one. Only had 1 large towel and smelled horrible, but housekeeping in the hallway solved this very quickly and extremely friendly. Incomprehensible that none of the 5 rooms we've stayed in had hot water in the shower/bath, it was lukewarm at best whether morning or evening.
Don't count on the WIFI either, very unreliable.
Overall, I've stayed in hotels of the Dorint chain before with less stars but far better service, better rooms and most of all, better food price/qualitywise.
But the fact that we had to wait more than 2 hours in order to access our room was a big no no. And, except a simple apology nothing was made to help us forget this incident or make our stay more comfortable.
The cleaniness of the room, especially the bathroom was not done properly either. The bathtub was always brownish, never white and you could feel the dirt with your feet.
Interior some horrible mix of end 80s/90s design.
Air-condition and climate controls did not work in my room, dials and functionality as dusted as the phone
blankets, the german nightmare. I booked a kingsize bed and get two blankets that hardly cover a a grown person properly. they are thick, short synthetic blankest that are way too hot and still you are not covered. i guess they assume that you dont move in your sleep. probably some people never wake up after sleeping there.
breakfast buns seemed to be a day old from some mass production super market bakery. there is absolutely no reason to get bad tasing bread in germany, that should be a german forte.
i got so annoyed that i left day early and settled for a new hotel in bonn that fully met expectations.
The rooms are nice enough, too. Perfectly fine but nothing too special. What always strikes me is how understaffed the hotel seems. I've never seen more than one staff at the reception desk who handles all check-ins, check-outs, and calls. This results in wait times that are much longer than they should be. We paid about $100 for a room with breakfast - can't complain. But I wouldn't want to pay more than that, to be honest.
Let down by ‘auxiliaries’, such as 20-Euro breakfast, or 15-Euro per day Internet access charge. Internet furthermore was very much hit-and-miss (it took between 1 and 15 minutes to connect, and connections dropped unpredictably – even though there seemed to be sufficient signal strength). The hotel are aware of the poor IT access, but instead of going for a new provider they seem minded to sit it out (apparently, their contract with provider M3 runs for another two years – not encouraging for business travellers).
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P.S. added after original submission: M3 gave a full refund - very decent indeed.
Still - if you depend on IT access, this may be a concern.
"Look for a room that gives to the back. You will have a beautiful view of the valley below."Read full review
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