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We stayed in the Ameron during a recent large international conference with police inspecting the property presumably because foreign dignitaries were about to arrive. We were impressed by how professionally staff handled even very busy times and still made every effort to accommodate special requests....More
Response from AlthoffHotelGroup, Manager at Ameron Hotel Koenigshof BonnResponded November 28, 2017
thank you for your GREAT rReview! We are so delighted and happy that you enjoyed your time with us and we sincerely wish for you to return to the Ameron Hotel Koenigshof very soon again!
I went to Bonn due to a business trip and I was accommodated in the Ameron Hotel. The staff has treated us very well. They were really friendly and persons who smile, when you request for something, and give you all that you need without...More
Thank Brian R
Response from AlthoffHotelGroup, Geschäftsführer at Ameron Hotel Koenigshof BonnResponded September 24, 2017
thank you so much for your great review!!! We are delighted to read that you had such a good time with us and we wish for you to return to the Ameron Hotel Koenigshof very soon again.
Until then we are wishing you...More
I have stayed at this dream of an hotel several times. My last visit was disappointing, but a year has passed, and things have been tightened up. The cleanliness of the rooms (and how can you not gush over one with a Rhine view?) is...More
Thank Christopher M
Response from AlthoffHotelGroup, Geschäftsführer at Ameron Hotel Koenigshof BonnResponded September 14, 2017
THANK YOU for your wonderful review! We are so deligthed to read that we left such a good impression, especially after it went wrong last year. We sincerely hope that you will be our guest many more times and we look forward to...More
I realise working in hotels is no walk in the park but the reception staff must surely win the European cup winners cup foe rudeness, and the manager who responded to my Booking.com review the prize for the worst kind of defensiveness and mansplaining.
Response from AlthoffHotelGroup, Geschäftsführer at Ameron Hotel Koenigshof BonnResponded September 10, 2017
as already illustrated on other online evaluation and review Websites I thank you again for your review and the detailed description on what occured during your stay.
During your check in I was present at the counter and I know that my collegue...More
The location is fantastic. My room, which I didn't think cost very much although I've heard that Bonn is fairly cheap, had a great view over the Rhine, with the opposite bank lit up until 9pm at night (the flip side was harsh sun in...More
Response from AlthoffHotelGroup, Manager at Ameron Hotel Koenigshof BonnResponded June 1, 2017
THANK YOU so much for being our guest and for writiing down your entire experience. This is also very helpful for us and the team to learn where we can get better. It is a pleasure to see that Overall we were able...More